Civility in the Workplace

Complete the Clark Workplace Civility Index located in Doc Sharing.

After you are finished, read the assigned article:

Lachman, V. D. (2015). Ethical issues in the disruptive behaviors of incivility, bullying, and horizontal/lateral violence. Urologic Nursing, 35(1), 39-42. Click HERE to link.

Next watch the video by clicking on the link below.

Video

Transcript

Reflect on what you observed in the video as you answer the following:

1. Based on what you observed, what leadership skills should you, as Masaya’s preceptor, model for your fellow coworkers to promote his acceptance into the work-group or team.
2. Does incivility seem to be an issue in the scenario?
3. Describe any common themes you discovered among the article, the video and the Civility Index
4. Share how you may improve your score on the index based on what you have read.

Finkelman, A. (2012). Leadership and management for nurses: Core competencies for quality care (2nd ed.). Boston, MA: Pearson.

• Chapter 2: Health Care Policy, Legal Issues, and Ethics in Health Care Delivery 

Lachman, V. D. (2015). Ethical issues in the disruptive behaviors of incivility, bullying, and horizontal/lateral violence.Urologic Nursing, 35(1), 39-42. link to article