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sales_promotion_lesson_2_fall_12-2.pptx

Sales Promotion

Planning Sales Promotion Programs

WHAT COURSE OBJECTIVES?

Course Objectives
Understanding of the marketing communications discipline of Sales Promotion
Develop models and processes for Sales Promotion as a key component of IMC
Understanding of difference between consumer promotion and trade promotion
Enhance presentation and writing skills with sales promotion plan development
Understand sales promotion tactics

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Second level

Third level

Fourth level

Fifth level

2

Marketing

Management

Marketing objectives

Marketing strategies

Target Market

Value Proposition

Positioning

Sales

Promotion

Target

Core baseline applications:

Acquisition

Loyalty

Retention

Winback

Understand

Target

purchase

behavior

Sales

Promotion

Desired

Results

Sales

Promotion

Mix

Coupons

Games

Discount

Bonus packs

Etc.

Consumer

Promotion

Trade

Promotion

Temporary

Purchase/

Sales

Boost

Price sensitivity

Brand loyalty

Etc.

Sales Promotion Planning

Free goods

Advertising allowance

Trade coupons

Etc.

Sales

Promotion

Objectives

Increase distribution outlets

Increase shelf space

Increase in-store presence

Expand selling season

Increase purchase frequency

Increase transaction size

Increase usage occasions

Generate trial

Sales Promotion Objectives

Acquisition

Loyalty

Retention

Winback

Sales Promotion Objectives Alignment

Core Target:

Prospects

Current customers

Past customers

Sales Promotion Objective(s):

Distribution outlets

Core Marketing Objective:

Marketing Objectives

Shelf Space

In-Store Presence

Selling Season

Purchase Frequency

Transaction Size

Usage Occasions

Trial

Acquisition

Loyalty

Retention

Winback

So what Sales Promotion Objective(s)?

Core Target:

Prospects

Current customers

Past customers

Sales Promotion Applications/Objective(s):

Distribution outlets

Core Marketing Objective:

Marketing Objectives

Shelf Space

In-Store Presence

Selling Season

Purchase Frequency

Transaction Size

Usage Occasions

Trial

Acquisition

Loyalty

Retention

Winback

So what Sales Promotion Objective(s)?

Core Target:

Prospects

Current customers

Past customers

Sales Promotion Applications/Objective(s):

Distribution outlets

Core Marketing Objective:

Marketing Objectives

Shelf Space

In-Store Presence

Selling Season

Purchase Frequency

Transaction Size

Usage Occasions

Trial

Marketing

Management

Marketing objectives

Marketing strategies

Target Market

Value Proposition

Positioning

Sales

Promotion

Target

Core baseline applications:

Acquisition

Loyalty

Retention

Winback

Understand

Target

purchase

behavior

Sales

Promotion

Desired

Results

Sales

Promotion

Mix

Coupons

Games

Discount

Bonus packs

Etc.

Consumer

Promotion

Trade

Promotion

Temporary

Purchase/

Sales

Boost

Price sensitivity

Brand loyalty

Etc.

Sales Promotion Planning

Free goods

Advertising allowance

Trade coupons

Etc.

Sales

Promotion

Apps/

Objectives

Acquisition

Loyalty

Retention

Winback

Sales Promotion targeting methodology add-on

Core Target:

Prospects

Current customers

Past customers

SP Additional Segmentation Targeting:

Competitive

loyals

Loyal users

Switchers

Price buyers

Nonusers

Core Marketing Objective:

Marketing Objectives

SP objective:

Distribution

Shelf space

In-store presence

Selling season

Purchase

Frequency

Transaction Size

Occasions

Trials

Loyal Users

Profile and Characteristics:

People who buy a particular brand on a more or less consistent basis

Desired Results/Behavior Changes:

Reinforce existing behavior

Increase usage

Extra large

Cross selling

Value Proposition Alteration-core focus:

Benefits or Price?

Loyal Users

Profile and Characteristics:

People who buy a particular brand on a more or less consistent basis

Desired Results/Behavior Changes:

Reinforce existing behavior

Increase usage

Extra large

Cross selling

Value Proposition Alteration-core focus:

Benefits or Price?

Competitive Loyals

Profile and Characteristics:

People who buy the product category and usually buy a competitor’s brand

Intense Loyals

Value Buyers

Habit-bound Buyers

Desired Results/Behavior Changes:

Break loyalty & make them switch to your product

Value Proposition Alteration-core focus:

Benefits or Price?

Competitive Loyals

Profile and Characteristics:

People who buy the product category and usually buy a competitor’s brand

Intense Loyals

Value Buyers

Habit-bound Buyers

Desired Results/Behavior Changes:

Break loyalty & make them switch to your product

Value Proposition Alteration-core focus:

Benefits or Price?

Switchers

Profile and Characteristics:

People who purchase a variety of brands within a product category

Types of switchers:

Availability Switchers

Value Switchers

Occasions-Based Switchers

Variety-Based Switchers

Desired Results/Behavior Changes:

Persuade them to “Switch” to your product more often AND Stay with your brand

Value Proposition Alteration-core focus:

Benefits or Price?

Switchers

Profile and Characteristics:

People who purchase a variety of brands within a product category

Types of switchers:

Availability Switchers

Value Switchers

Occasions-Based Switchers

Variety-Based Switchers

Desired Results/Behavior Changes:

Persuade them to “Switch” to your product more often AND Stay with your brand

Value Proposition Alteration-core focus:

Benefits or Price?

Price Buyers

Profile and Characteristics:

People who purchase solely on the basis of price

Often heavy users of a category

Desired Results/Behavior Changes:

Match their value requirements to make them stay with your product…profitably

Value Proposition Alteration-core focus:

Benefits or Price?

Price Buyers

Profile and Characteristics:

People who purchase solely on the basis of price

Often heavy users of a category

Desired Results/Behavior Changes:

Match their value requirements to make them stay with your product…profitably

Value Proposition Alteration-core focus:

Benefits or Price?

Nonusers

Profile and Characteristics:

People who do not use any product in a particular category

Desired Results/Behavior Changes:

Make them move to your product category (and by doing so to your brand)

Reasons for non-users:

Price: Too expensive

Value: Not worth

No need

NOT GOOD FOR SALES PROMOTION

Acquisition

Loyalty

Retention

Winback

So what SP target(s)?

Core Target:

Prospects

Current customers

Past customers

SP Additional Segmentation Targeting:

Competitive

loyals

Loyal users

Switchers

Price buyers

Nonusers

Core Marketing Objective:

Marketing Objectives

SP objective:

Distribution

Shelf space

In-store presence

Selling season

Purchase

Frequency

Transaction Size

Occasions

Trials

Acquisition

Loyalty

Retention

Winback

So what SP target(s)?

Core Target:

Prospects

Current customers

Past customers

SP Additional Segmentation Targeting:

Competitive

loyals

Loyal users

Switchers

Price buyers

Nonusers

Core Marketing Objective:

Marketing Objectives

SP objective:

Distribution

Shelf space

In-store presence

Selling season

Purchase

Frequency

Transaction Size

Occasions

Trials

Acquisition

Loyalty

Retention

Winback

So what SP target(s)?

Core Target:

Prospects

Current customers

Past customers

SP Additional Segmentation Targeting:

Competitive

loyals

Loyal users

Switchers

Price buyers

Nonusers

Core Marketing Objective:

Marketing Objectives

SP objective:

Distribution

Shelf space

In-store presence

Selling season

Purchase

Frequency

Transaction Size

Occasions

Trials

In Summary

Augment the Core segmentation and targeting with Sales Promotion Segmentation for usable Sales Promotion target

“Extract” the core behavior at the purchase stage for that target, to appropriately “act” upon it:

Right Sales Promotion Objectives

Right Sales Promotion Desired Results

Right Sales Promotion Techniques/Tools