Systems Thinking on a National Level
The 3 C’s
Dr. Eve Krahe
Dean, Graduate Programs
School of Health Services Administration
Intro
Creativity: the new
Chaos: the space
Complexity: the relationships
Fundamental reality #1 of the MHA 4: learned Creativity
Making connections
Seeking out opinions from diverse stakeholders
Always thinking with the “end user” in mind
Linking ideas that might not have been linked before
Bringing life to those connections
Outlining a strategy
Ideation and prototyping (Design Thinking)
Choosing a direction that has not been taken before
Innovating
What are creative people afraid of?
Nothing.
Fundamental reality #2 of the MHA 4: acceptance of Chaos
Chaos is:
Nothingness
Not knowing
The void
The potential
χάος
How would you fill these spaces?
Fundamental reality #3 of the MHA 4: living in Complexity
Systems Thinking
Everything is connected
Awareness of the relationships of things
To Untangle or not to untangle? That is the question.
Conclusion
Creativity
Chaos
Complexity
You