Research Skills Essay

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lecture_4_research_design.pptx

LECTURE 4: RESEARCH DESIGN By: Dr. Tao Zhang Email: [email protected]

RESEARCH SKILLS (SINGAPORE PROGRAMME)

Key knowledge Points

Research

Positivism

Interpretivism

Realism

Problem definition

Research questions

Research objectives

Qualitative research

Quantitative research

Learning Outcomes

At the end of this lecture you are expected to be able to:

Identify the various sources of data

Understand and distinguish various research designs

Understand the criteria for assessing the quality of business research.

Be familiar with the terminologies, processes and techniques of sampling

Apply these concepts to specific scenarios

Figure 1.2 The research process

Source: © Mark Saunders, Philip Lewis and Adrian Thornhill 2011

Data Sources

Information relevant to the research problem

Adopted from: © 2000 McGraw-Hill Ryerson Limited

Research Designs and Methods

A Research Design provides a framework for the collection and analysis of data.

Choice of research design reflects decisions about priorities given to the dimensions of the research process.

Experimental

Cross- sectional

Longitudinal

Case Study

Comparative

Experimental design elements

Random assignment of subjects to experimental and control groups,

Pre-testing of both groups,

Independent variable manipulated; all other variables held constant,

Post-testing of both groups,

Computation and analysis of group differences

Manipulation: in order to conduct a true experiment, it is necessary to manipulate the independent variable in order to determine whether it does in fact have an influence on the dependent variable.

Exercise – The Marshmallow Experiment

What is the aim of this study?

Determine the dependent and independent variable(s)

Implications/extensions of the study?

https://www.youtube.com/watch?v= Yo4WF3cSd9Q

Cross-sectional Design

Entails the collection of data on more than one case (usually quite a lot more than one) and at a single point in time in order to collect a body of quantitative or quantifiable data.

Usually in connection with two or more variables, which are then examined to detect patterns of association.

Mostly associated with survey method

Survey research comprises a cross-sectional design in relation to which data are collected predominantly by questionnaire or by structured interview

Longitudinal design

Survey of the same sample on more than one occasion

Typically used to map change in business and management research

in a panel study (e.g. WERS – Research in focus 2.14- same managers surveyed in 2011)

or a cohort study (e.g– all graduates from a business studies course in the same year)

Case study design

Detailed and intensive analysis of one case

Examples:

A single organization – e.g. studying the organizational culture of a specific company;

A single location – such as a factory production site etc

A person – e.g. study of women managers, where each woman constitutes a separate case, using a biographical approach

A single event – e.g. a major accident

Often involves qualitative research

Case is the focus of interest in its own right - location/setting just provides a background

Comparative Design

Using the same methods to compare two or more meaningfully contrasting cases

Can be qualitative or quantitative

Often cross-cultural comparisons

Hofstede’s (1984) study of IBM managers in different countries

Includes multiple case studies

Problem of translating research instruments and finding comparable samples

Examples

Survey/Interviews

http://www.slideshare.net/jenniferdoris/chap2-latest

http://www.slideshare.net/jenniferdoris/chap2-latest

Assessing the Quality of Research

Criteria

Reliability

Replicability

Validity

Reliability

Concerned with the question of whether or not the measures devised for concepts in business are consistent

For example measures used to determine ‘motivation’ should be consistent when used across different studies.

If measures used appear to be inconsistent then their reliability would be questioned.

Replicability

Sometimes researchers replicate others’ studies

All procedures in the study must therefore be clearly spelt out

The measures used must also be replicable and hence consistent

P/s: Replication of studies is seen to compromise originality

Validity

Concerned with the integrity of the conclusions that are generated from a piece of research

There are different types of validity:

Measurement validity

Internal validity

External validity

Ecological Validity

Types of Validity

Measurement (or construct) validity

Does the measure used to measure a concept really reflect the concept it is denoting

Related to reliability as measures must be consistent in representing the concepts they denote. E.g. If IQ tests do not really measure variations in intelligence then they are not valid.

Internal validity

Are causal relations between variables real?

If suggested that x causes y can we be sure that y is not caused by other factors?

Types of Validity Cont’d

External validity

Can results be generalized beyond the research setting?

Issues around how research participants are suggested become pertinent here

Quantitative researchers aim to generate representative samples for this reason

Ecological validity

Are findings applicable to everyday life, natural settings?

Research findings may be technically valid but have little to do with real life situations, e.g. using experiments

Alternative Criteria in Qualitative Research

Trustworthiness (Lincoln and Guba (1985)

Credibility, parallels internal validity - i.e. how believable are the findings?

Transferability, parallels external validity - i.e. do the findings apply to other contexts?

Dependability, parallels reliability - i.e. are the findings likely to apply at other times?

Confirmability, parallels objectivity - i.e. has the investigator allowed his or her values to intrude to a high degree?

Relevance (Hammersley 1992), e.g. Importance of topic in its field

Threats to internal and external validity

What might compromise internal and external validity?

Discuss for 10 minutes

Other (non-experimental) events may have caused the changes observed (‘history’)

Subjects may become sensitized to ‘testing’

People change over time in any event (‘maturation’)

External: uniqueness of context, pre-testing, uniqueness of subjects etc

Research Methods

A Research Method is simply a technique for collecting data.

Choice of research method reflects decisions about the type of instruments or techniques to be used.

Figure 5.2 Methodological choice

Source: © Mark Saunders, Philip Lewis and Adrian Thornhill 2011

Bringing research strategy and research design together

Both quantitative and qualitative strategies can be executed through any of the research designs covered in this chapter – although experimentation is rarely used in qualitative research.

Use of comparative design (for example):

quantitative: Brengman et al’s (2005) study of Internet shoppers in the United States and Belgium

qualitative: Hyde et al’s (2006) evaluation study of role design in the NHS

There is a distinction between a research method and a research design.

There are three key technical terms for evaluating research: reliability, validity, and replicability

There are five key research designs: experimental, cross-sectional, longitudinal, case study, and comparative

There are various potential threats to validity in non-experimental research.

Key Points

SAMPLING

Sampling Definition

Sampling is the procedure that draws conclusions based on measurements of a portion of the population

Zikmund et al 2013

Figure 7.1 Population, sample and individual cases

Sampling Terminology

Sampling Terminology Definitions

29

Population (universe)

Employees of a company

Census

A study of all the employees of the company

Sample

Sampling Unit

A subset or some part of the employees

One employee in the sample, e.g. Manager

Sampling Frame

List/record of the employees by HR

The Sampling Design Process

Define the target population

Determine the sampling frame

Select sampling technique

Determine the sample size

Execute the sampling process

Malhotra and Birks 2007

Define the Target Population

Target population is the people or objects which possess the information sought by the researchers and about which inferences are to be made.

If you wanted to determine factors affecting choice of universities what would your target population be?

Determine the Sampling Frame

Adequacy

Completeness

No duplication

Accuracy

Convenience

Access

Selecting a Sampling Technique

Sampling

Techniques

Non-Probability

Sampling

Techniques

Convenience sampling

Judgmental sampling

Quota sampling

Snowball sampling

Probability

Sampling

Techniques

Simple random sampling

Systematic sampling

Stratified sampling

Cluster sampling

Other

Probability Sampling

Probability (or random) sampling results in every sampling unit in a population having a known and non-zero probability of selection.

E.g. if a sample of 500 people is to be chosen from a population of 50,000 each member of the population has what chance of being chosen?

Each member has a 1 in a hundred chance of being chosen

Probability Sampling Simple Random Sampling

Simple random sampling is a probability sampling technique in which each element has a known and equal probability of selection.

Example of simple random sampling

Research in a company with 9000 full-time employees

Define population (N)

Select/Devise sampling frame

Decide your sample size (n)

List your sampling units and assign them numbers between 1 and N

Select n different random numbers between 1 and N with a computer program (e.g. Excel)

The employees with the n random number denote the sample

N=9000

List of employees from HR

n=450 (pre-determined sample size)

Probability Sampling Simple Random Sampling

Advantages –

representative of the population.

minimises interviewer bias

Disadvantages –

difficult to obtain or construct a sampling frame.

time consuming.

may not be an adequate approach if representation of specific groups is required.

Probability Sampling Systematic (Quasi) Random Sampling

The sample is chosen by selecting a random starting point and then picking every ith element in succession from the sampling frame.

E.g. Require a sample of 250 from a population

of 10,000.

Sample interval 10,000/250 = 40

Select number from 1 to 40 e.g. 6

Select from sampling frame 6th ,then 46th,

then 86th etc.

Probability Sampling – Systematic (Quasi) Random Sampling

Advantages –

- Sample should be representative of the population.

Minimises interviewer bias.

Quick and easy to use.

Disadvantages –

- Does not overcome the problems of minority representation.

Probability Sampling Techniques Stratified Sampling

- Stratified sampling uses a two step process.

Partition the population into sub-populations or strata.

Select elements from each stratum using a random procedure.

Probability Sampling Technique Stratified Sampling - Proportionate

E.g. Clinique want to examine their customers’ responses to a number of new adverts. They know their customers are between ages of 25- 50, with

10% between 25 - 29

25% between 30 - 34

35% between 35 - 39

20% between 40 – 44

10% between 45 - 50.

In a sample of 200, how many people do Clinique want in each age group if the sample numbers are to be proportionate to the number in the population?

25 - 29 =

30 - 34 =

35 - 39 =

40 - 44 =

45 - 50 =

Probability Sampling Techniques Stratified Sampling - Disproportionate

E.g. A survey of chemists in the UK is being carried out to investigate the selling prices of a range of toiletries or drugs. A sample of 1,000 chemists might be considered.

40% Boots (limited variation)

60% Independent chemists

In a sample of 1,000 chemists

200 Boots

800 Independent chemists

Probability Sampling Techniques Cluster Sampling

Cluster sampling is a two step technique.

The target population is first divided into mutually exclusive and collectively exhaustive sub-populations called clusters.

Select a sample of clusters using a probability based technique such as simple random sampling.

For each cluster either all the elements are included in the sample or a sample of elements is drawn probabilistically.

https://www.youtube.com/watch?v=QOxXy- I6ogs

Probability Sampling Cluster Random Sampling

Advantages –

- Useful when the list of sample population in not available.

Lower cost and time

Disadvantages –

- Vulnerable if clusters are too similar

- Potential for over/under representation

NON-PROBABILITY SAMPLING TECHNIQUES

Non probability sampling relies on the personal judgement of the researcher rather than on chance to select sample elements.

Non-Probability Sampling Techniques Convenience Sampling

Convenience sampling involves obtaining a sample of convenient elements. The selection of the elements is left primarily to the researcher.

Non-Probability Sampling Techniques Convenience Sampling

Advantages

Respondents are accessible and cooperative

The least time consuming

The least expensive

Disadvantages

Biased – respondent self selection

Not representative of a specific population

Not suitable for causal research

Non-Probability Sampling Techniques Judgemental Sampling

Judgemental sampling is a form of convenience sampling in which the respondents are selected based on the judgement of the researcher.

Non-Probability Sampling Techniques Judgemental Sampling

Advantages

Inexpensive, convenient and quick

Tentative generalisability from the sample to the population

Useful for questionnaire development

Disadvantages

Judgements of typicality may be very subjective

Non-Probability Sampling Techniques Quota Sampling

A process that produces a sample that reflects a population in terms of the relative proportions of people in different categories, e.g. gender, race etc.

However final selection of the sample is done judgmentally

Non-Probability Sampling Techniques Quota Sampling

Advantages

Ensures representation of minority groups

Disadvantages

Need considerable information about the target population

Possibility of overlooking important characteristics

Vulnerable to interviewer selection bias

Non-Probability Sampling Techniques Snowball Sampling

Snowball sampling involves selecting an initial group of respondents randomly. Subsequent respondents are selected based on referrals or information provided by the initial respondents. By obtaining referrals from referrals this process is carried out in waves.

Non-Probability Sampling Techniques Snowball Sampling

Advantages

Useful for obtaining respondents that are rare in the wider population

Disadvantages

Biased

Might not be representative of a specific population

*Better fit for qualitative research

Determining the Sample Size

Importance of decision

The nature of the research/analysis

The number of variables being investigated

Heterogeneity of the population

Non-response

Resource constraints (e.g. time and cost)

Sample sizes in similar studies

Determining the Sample Size

Type of Study Minimum Size Typical range
Problem identification research (e.g. market potential) 500 1000-2500
Problem solving research (e.g. pricing) 200 300-500
Product tests 200 300-500
Test marketing studies 200 300-500
TV, radio or print advertising (per commercial tested) 150 200-300
Test-market audits 10 stores 10-20 stores
Focus groups 2 groups 4-12 groups

Malhotra and Birks 2007

Sampling Exercise

You wish to carry out a study to determine the kind of leisure activities undertaken by foreigners working in your country. You hope that this study would inform your decisions to develop products that suit such foreigners.

What sampling technique would you ideally recommend for this task?

What would be the limitations and nearest alternative to the approach you have recommended? Detail the stages involved in making this work.

QUESTIONS?