Need the answers to the comments made to my posted discussion In proper APA format with proper APA citations and references
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cheraldo Sweatt
RE: Discussion 2 - Week 7
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Engaging Mandatory and Involuntary Clients
Working with mandatory and involunt5ary clients can sometimes be very difficult and challenging. In the video, the Hernandez family were defensive stating that “I don’t know what I did wrong” (Laureate Education, 2013). Normally, involuntary clients view clinicians, intrusive, and the interventions as unnecessary.
When working with involuntary clients like the case of the Hernandez family, using strength based approach would be necessary. The opening interview will basically set the basis for subsequent treatment. It is important to clearly set the boundaries and clear expectations in this time and also explain the impacts of non-compliance. The interview will give an opportunity of establishing a therapeutic rapport with the client in the process of engaging, assessing, and evaluating the person (Kirst-Ashman & Hull, 2015).
During the early encounter, social workers should basically apply the use of empathy with the clients. Several clients visit the agencies when they are devastated and broken because trauma. This was not a different case with the Hernandez family. They did not view the behaviour as an issue because of their worst experience as children (Plummer & Brocksen, 2014). Empathy enables the clinician to be on the same level with client and also enhance communication with the clients since the feelings and thoughts are taken into consideration. Additionally, empathy assists in deescalating any form of conflict (Kirst-Ashman & Hull, 2015).
Empowering mandated clients also require the use of solution-focused approach to put the client in control and be responsible for the changes that they wish to see in their lives. This method is basically empowering to the clients and it encourages them to get answers instead of concentrating on what concentrating on things that cannot help them (De jong & Berg, 2001).
References
de Jong, P., & Berg, I. K. (2001). Co-constructing Cooperation with Mandated Clients. Social Work, 46(4), 361–374.
Kirst-Ashman, K. K., & Hull, G. H., Jr. (2015). Understanding Generalist Practice (7th Ed.). Stamford, CT: Cengage Learning
Laureate Education. (Producer). (2013). Hernandez Family Episode 1 [Video file]. In Sessions. Retrieved from https://class.waldenu.edu
Plummer, S.-B., Makris, S., Brocksen S. (Eds.). (2014). Sessions: Case Histories. Baltimore, MD: Laureate International Universities Publishing. [Vital Source e-reader]
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1.Return to this Discussion to read the responses to your initial post. Note what you have learned and/or any insights you have gained as a result of the comments your colleagues made
Comments by Lilliam Karanja:
Lilian Karanja
RE: Discussion 2 - Week 7
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Total views: 3 (Your views: 1)
The social worker being empathetic is important because it allows her to understand her clients and not place judgement over their choices. Dealing with involuntary or mandated clients can be challenging for a social worker and it is important to use work skills to overcome these challenges. Defining the parameters or terms of the counseling process increases the probability that the client will participate (Osborn, 1999). In the case of the Hernandez family, being genuine and letting them know exactly what is going on instead of bending corners will allow them to feel more comfortable and willing to participate in the sessions. Another skill that would help overcome this challenge is putting yourself in the client’s shoes. The Hernandez family are reluctant to change because in their eyes they have not done anything wrong and being a social worker, it is important to understand your client to get a better understanding of where they are coming from.
Reference
Osborn, C. J. (1999). Solution-focused strategies with “involuntary” clients: practical applications for the school and clinical setting. Journal of Humanistic Education & Development, 37(3), 169-181.
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cheraldo Sweatt
RE: Discussion 2
-
Week 7
COLLAPSE
Engaging Mandatory and Involuntary Clients
Working with mandatory and involunt5ary clients can sometimes be very difficult and
challenging. In the video, the Hernandez family were defensive stating that “I don’t know what I
did wrong” (Laureate Education, 2013). Normally, involuntary clients view c
linicians, intrusive,
and the interventions as unnecessary.
When working with involuntary clients like the case of the Hernandez family, using strength
based approach would be necessary. The opening interview will basically set the basis for
subsequent tr
eatment. It is important to clearly set the boundaries and clear expectations in this
time and also explain the impacts of non
-
compliance. The interview will give an opportunity of
establishing a therapeutic rapport with the client in the process of engagi
ng, assessing, and
evaluating the person (Kirst
-
Ashman & Hull, 2015).
During the early encounter, social workers should basically apply the use of empathy with the
clients. Several clients visit the agencies when they are devastated and broken because tra
uma.
This was not a different case with the Hernandez family. They did not view the behaviour as an
issue because of their worst experience as children (Plummer & Brocksen, 2014). Empathy
enables the clinician to be on the same level with client and also e
nhance communication with
the clients since the feelings and thoughts are taken into consideration. Additionally, empathy
assists in deescalating any form of conflict (Kirst
-
Ashman & Hull, 2015).
Empowering mandated clients also require the use of solutio
n
-
focused approach to put the client
in control and be responsible for the changes that they wish to see in their lives. This method is
basically empowering to the clients and it encourages them to get answers instead of
concentrating on what concentrating
on things that cannot help them (De jong & Berg, 2001).
References
de Jong, P., & Berg, I. K. (2001
). Co
-
constructing Cooperation with
Mandated Clients.
Social
Work, 46(4), 361
–
374.
Kirst
-
Ashman, K. K., & Hull, G. H.,
Jr. (2015).
Understanding
Generalist Practice
(7th Ed.).
cheraldo Sweatt
RE: Discussion 2 - Week 7
COLLAPSE
Engaging Mandatory and Involuntary Clients
Working with mandatory and involunt5ary clients can sometimes be very difficult and
challenging. In the video, the Hernandez family were defensive stating that “I don’t know what I
did wrong” (Laureate Education, 2013). Normally, involuntary clients view clinicians, intrusive,
and the interventions as unnecessary.
When working with involuntary clients like the case of the Hernandez family, using strength
based approach would be necessary. The opening interview will basically set the basis for
subsequent treatment. It is important to clearly set the boundaries and clear expectations in this
time and also explain the impacts of non-compliance. The interview will give an opportunity of
establishing a therapeutic rapport with the client in the process of engaging, assessing, and
evaluating the person (Kirst-Ashman & Hull, 2015).
During the early encounter, social workers should basically apply the use of empathy with the
clients. Several clients visit the agencies when they are devastated and broken because trauma.
This was not a different case with the Hernandez family. They did not view the behaviour as an
issue because of their worst experience as children (Plummer & Brocksen, 2014). Empathy
enables the clinician to be on the same level with client and also enhance communication with
the clients since the feelings and thoughts are taken into consideration. Additionally, empathy
assists in deescalating any form of conflict (Kirst-Ashman & Hull, 2015).
Empowering mandated clients also require the use of solution-focused approach to put the client
in control and be responsible for the changes that they wish to see in their lives. This method is
basically empowering to the clients and it encourages them to get answers instead of
concentrating on what concentrating on things that cannot help them (De jong & Berg, 2001).
References
de Jong, P., & Berg, I. K. (2001). Co-
constructing Cooperation with
Mandated Clients. Social
Work, 46(4), 361–374.
Kirst-Ashman, K. K., & Hull, G. H.,
Jr. (2015). Understanding
Generalist Practice (7th Ed.).
