In-service project

Changing the supervision ways of union employees

Write a brief description of how the In-Service project is going and any modifications made. (5 Points)

The in-service project is progressing on well despite the new developments that are emerging together with some few challenges. Besides, the project is keen on highlighting some of the causes of regular conflicts between the union and non-union members within the healthcare systems thus developing solutions to these challenges. The main objective being to unite both groups and create a collaborative healthcare system in which every member feels satisfied with the ways in which they are treated. The advantage of having such kind of system where members work together regardless of their membership to the union is that it creates a better and conducive work environment that allows employees to perform their duties satisfactorily. Meanwhile, in order to eliminate the gap or the differences that may exist between the union and non-union employees, I have identified some of the possible problems that may exist and tasked myself into getting their solutions. On the same issue, I decided to change the ways that I usually use to obtain key information from both the employees and the management. This is after I realized that some issues are just assumed or not exposed due to lack of trust amongst members from both sides.

Explain your progress: what you have done so far in detail and any problem which you may have encountered. How have you handled them? (10 Points)

As mentioned earlier, I have identified some of the common problems from the two sides thus helping me to develop strategies that will enable to have formidable solutions. For instance, there is too much of politics between the union leaders and their members a situation that has brought about wrangles amongst all employees. There has been a rivalry between union and non-union members on who should be given the first priority in terms of service from the management and the kind of treatment. Therefore, I have developed a new plan that will have all employees be subjected to the same rules regardless of their membership in order to eliminate the feeling of discrimination that may exist. Having everyone serving under the same work rules and regulations will expose them to the equality that they expect in accordance to the established standards. Besides, it will put them on the same platform where they can raise issues affecting their well-being and be handled in equal measures. In addition, for the sake of unity, all meetings which include celebrations shall be held on the same ground so that all members can have the feeling of inclusivity. One of the critical problems that I faced is the existing division and confrontations between the two sides whereby both union and non-union members have rigid and fixed decisions such that they have lost trust in one another. However, through constant dialogue and negotiations with their leaders, we at least managed to resolve some issues by agreeing to put new structures of organization that will allow every member to participate in decision making.

List any communication problems or dilemmas you had, your observations and comments. (10 Points)

Trying to negotiate and make agreements between the union and non-union members was among the dilemmas that I encountered. This is because most of these employees have their own views on their counterparts and believed that they were right despite their opinions and beliefs. In the process of mediation, some of them could engage in physical fights due to their misunderstandings. Besides, I observed that there was lack of proper communication from the human resource offices which raised some worries and even led to failure of compliance by employees. The established structures within the organization had failed to work collaboratively thus widening the misunderstandings and increasing the conflict between union, non-union members and the entire staff. In order to restore order and proper functioning of the sabotaged offices, I recommended that all the union leaders, staff and top management should listen to one another’s grievances and set new harmonized standards that are favorable to every member hence enhancing their day-to-day operations.