alternatives public policy
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PPA 670 Public Policy Analysis
Basic Policy Terms and Concepts
Essential Definitions
POLICY
Lasswell & Kaplan: Policy is a projected program of goals, values and practices.
Thomas Dye: Whatever government chooses to do or not do.
Charles Jones: Functional analytic category -- a course of action rather than specific decisions.
Essential Definitions PUBLIC POLICY Definition: "Purposive action by actors
acting in public institutions to produce direction in government.
Key terms: Purposive action Acting in public institutions Direction in government
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Approaches to Policy Analysis
The Eight-fold path: 1. Define the problem 2. Assemble some evidence 3. Construct the alternatives 4. Select the criteria 5. Project the outcomes 6. Confront the trade-offs 7. Decide 8. Tell your story
The Process Model I.D. Recognize
Structure
Agendize
Prob. State.
Alt. Det.
Alt. TestDecision
Implement
Monitor
Evaluate
Verification Feedback Iteration
Public Policy Environment
Key Institutions:
Chief Executive
Bureaucracy
Legislature
Courts
Interest Groups & Lobbyists
Media
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Public Policy Environment
Key Individuals:
President, governors, city managers, mayors
Senior policy-makers (eg. Department heads)
Key legislators (eg. Speaker)
Key lobbyists (eg. Nader)
Media stars
Public Policy Environment
Key feature: Policy is a product of public
institutions, must be legitimized.
Policy without legitimization is just rhetoric.
Ethical Issues:
Roles of ideology and
objectivity of key individuals.
Recognizing and serving the “Public Good”
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Why PUBLIC Policy?
Political reasons
Moral or Ethical reasons
Economic and Market Failures
PROBLEM RECOGNITION
Key to the start of the analytical process. If the wrong problem is identified, the quality of analysis is moot.
Public policy problems arise as a result of change or pressure for change.
I.D. Recognize
Structure
Agendize
Prob. State.
Alt. Det.
Alt. TestDecision
Implement
Monitor
Evaluate
Problem Recognition
Phase
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Recognizing Public Policy Problems
Public vs. private problems
Policy vs. management problems
Solvable vs. Unsolvable problems
If we fail to properly recognize a public policy issue, we cannot hope to solve it: G.I.G.O.
Problem Recognition Criteria
Asking proper questions is critical to establishing the correct criteria: Four key questions: Where did the problem come from? How do you know about the problem? What are the dimensions of the problem? Who is involved and why?
Where did the problem come from?
What is the history?
Have we seen this problem before?
What do we know now?
What do we need to know to solve the problem?
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How do you know about the problem?
How did this problem come to public awareness?
What are your sources of information? Facts
Opinions
Primary and secondary data
Who do you trust? Why?
How much information is enough?
What are the dimensions of the problem?
Purpose: to set a context and limit the inquiry.
The six critical dimensions of a policy problem: Type
Scale
Location
Intensity
Extensiveness
Time-line
Dimension: Problem Type
Political
Social
Economic
Technical
Virtually all public issues combine multiple problem types.
Defining the type of problem leads to types of appropriate policy solutions.
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Dimension: Problem Scale
Macro (societal)
Micro (organizational/individual)
Dimension: Problem Location
Bounded by: Physical location
Cultural/Social characteristics
Political venue
Domestic or International (Note: international policy problems are not bounded by U.S. laws or culture – separate field entirely.)
Dimension: Intensity
How important is it to solve this problem now?
How strongly to people feel about the problem?
How is the problem being portrayed in the media?
How is the problem being portrayed politically?
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Dimension: Extensiveness
How many stakeholders are involved?
How large is the target population?
How extensive are the geographic boundaries?
Dimension: Time-line
Two basic time-lines for problems: 1. Longitudinal – for these problems, the passage of
time causes changes in the solution to the problem. Problems are time-dependent.
2. Cross-sectional – for these problems, the passage of time does not cause the solution to change. Problems are time-independent.
Who is involved in the problem?
Stakeholder identification is critical to successfully defining a problem.
Elements to stakeholder ID: 1. Who has a stake in the policy solution? – both
institutions/ groups and individuals. 2. What are the positions on the issue for each stakeholder? 3. How much influence does the stakeholder have on the
policy solution? 4. What will the policy consequences be if the stakeholder
preferred solution is selected?
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Implying Causality in Policy Must be careful of implying causation when examining
change and interaction among variables.
Correlation -- the variables show a consistent relationship
Causation -- must show both necessary and sufficient reasoning (extremely difficult in policy)
Often look for proximate (doable) rather than ultimate causes for policy solutions
PROBLEM STRUCTURING
Problems exist on a structural continuum:
Low structure (seek political solutions)
Moderate structure (seek mixed solutions)
High structure (seek economic/technical solutions) Understanding the structure of a problem aids defining a
solution set
Problem Structuring Approaches
For low/moderate structure problems: “Back-of-the-Envelope” calculations.
Provides: Estimation of boundaries of the problem
Indication of direction of movement of problem
Rough idea of the magnitude of the problem
Use known and available indicators to develop a rough estimate of the dimensions of the problem. This is speculative.
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Problem Structuring Approaches
For moderate/high structure problems: Systematic Analysis: Relies on forecasting. (Projecting existing
situations to a point in time when policy action will be taken.) Long-term, very expensive.
Forecasting Techniques: Modeling -- simplified version of reality. Trend extrapolation -- time series analysis Monitoring -- continual review of critical info.
Tools to Aid Structuring
“Borrowing” problem definitions: Avoiding re-invention of the wheel Best-practices research Best-of-Breed recognition
Reasoning by analogy: Synectics Researching similar problems Learning from the mistakes of others Distinguishing the relevant from the irrelevant.
Others (see readings) Classification analysis Hierarchy analysis Assumptional analysis
I.D. Recognize
Structure
Agendize
Prob. State.
Alt. Det.
Alt. TestDecision
Implement
Monitor
Evaluate
Policy Planning Phase
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Agenda Setting:
Limited resources require choice of issues to continue analysis.
Basis (Cobb & Elder): Distribution of access and influence has
inherent biases
Range of issues which can be considered is limited
The system's inertia make it difficult to change the prevailing biases
Agenda Building:
Two agendas
Systemic -- discussion only
Institutional -- set of items up for active and serious consideration
Only items on the Institutional agenda are acted on by policy institutions.
Division of the Institutional Agenda:
Problem definition agenda. "Active and serious" research
Proposal Agenda. Shift to finding a solution
Bargaining Agenda. Support for proposals is developed
Continuing agenda. Items keep resurfacing
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Agenda-setting options:
Let it happen. Pluralistic, gov't is passive
Encourage it to happen. Gov't assists in definition and articulation of views
Make it happen. Gov't takes an active role
Non-decision.
Agenda-setting forces:
Interest groups
Media
Politicians
Events
Notables
Violence
Formal Problem Statement
Once a problem is structured and on the institutional agenda.
Statement of problem to be solved is “locked” for final analysis.
Must be defined prior to alternative solution search.
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DEVELOPING ALTERNATIVES
What is an alternative? A potential solution to the policy problem
under consideration.
To be effective, a selected policy must be the product of a comprehensive alternative search.
Factors Influencing Alternative Searches:
Theory of political action of potential decision makers. (Eg. “Law of large solutions.)
Systemic inertia -- do nothing. Limits on resources: Time, money,
expertise, etc. Anchoring and parochialism which tend
to foreclose options before they are explored.
Alternative Sources Literature Reviews
Existing policy proposals
Best-Practices/Best-of-Breed
Generic solutions Experiences
Pilot studies
Brainstorming
Custom-made solutions – tailored to a unique situation (most expensive and difficult)
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Information to be provided on each alternative:
Narrative Description
Costs (monetary and not)
Spillovers (externalities)
Estimated effectiveness
Other considerations: Morality
Risk
Political feasibility
Validating alternatives: Does the alternative meet basic criteria and
objectives? Has new information impacted on previously
developed alternatives? Does it have an appropriate time horizon? Does it foster both internal and external policy
consistency? Is it workable & are resources available? Have risk and uncertainty been accounted for?
I.D. Recognize
Structure
Agendize
Prob. State.
Alt. Det.
Alt. TestDecision
Implement
Monitor
Evaluate
Policy Analysis Phase
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Selecting Criteria for Evaluating Policy Alternatives
What is the value of the policy solution?
Establish value prior to alternative test.
Informed by: Definition of the problem
(dimensions/boundaries)
How the problem was structured
Alternative test methods should be chosen to validate the selected criteria.
Alternative Evaluation Criteria
Policy effectiveness (quality of outcome)
Policy efficiency (cost/reward)
Equity (fairness for target group)
Liberty/Freedom (enhancement of rights)
Political Feasibility (politically acceptable solution)
Social acceptability (public support)
Administrative feasibility (ease of implementation)
Technical feasibility (technology is viable and appropriate)
Testing Alternatives
Purpose: To critically evaluate each proposed alternative.
Values: Assessment of strengths/weaknesses of
each alternative. Provides a method of directly comparing
alternatives Provides information to decision makers
on final selection.
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Alternative Test
All alternatives considered must be tested using the same test methods.
Tests may be qualitative (more political) or quantitative (more economic) in nature.
Multiple methods should always be used.
Policy Models
Purpose: To analyze alternative proposed solutions.
Why? Most alternative are too complex for complete analysis, so we use models.
Definition:
Simplified version of reality.
Levels of models:
Descriptive
Conceptual (more qualitative)
Predictive (more quantitative)
Policy analysis tends to focus on conceptual and predictive models.
Selecting the correct models of analysis is critical to successful policy selection.
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Sample Policy Models
Models used for more qualitative analysis:
Institutional
Group
Public Choice (aka Rational Choice) Models used for more quantitative analysis:
Game Theory
Decision Theory
Economic Rationalism Theory Cost-benefit Analysis
Cost-effectiveness Analysis
The Institutional Model:
Policy as institutional output.
Key focus is on the structural elements that produce policy. How the relationship between institutional arrangements and the environment affect the content of policy.
Institutional Model
Environment
Actors
Institutions
Public Policy
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Institutional Model Policy Examples
Competing agencies – auto safety & EPA
Distribution of resources among levels of government – Education support
The Institutional model tends to be appropriate for more structured issues
The Group Model:
Policy as group equilibrium.
Basic assumption: Interaction among groups is the basis for politics and therefore policy.
How well does the policy alternative manage group conflict?
How: Establish rules of the game.
Arrange compromises and balance interests.
Enact compromise as policy.
Enforce the compromise.
How is equilibrium maintained:
"Latent group" basically supports the status quo.
Overlapping group memberships prevent too extreme positions.
Checks and balances from group competition.
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Group Theory Model Policy Examples
Ideology – Abortion, Religion in schools
Competing Interests – Environmental protection vs economic development
Public Choice Model:
Public choice theorists focus on the question of what government policies are likely to be implemented in a given political setting, rather than what policies would produce a desirable outcome if they were implemented.
Key Aspects:
Individual “self-interest” drives policy.
“Government Failure” akin to market failure produces bad policy.
Local government is best choice to act.
Public Choice Model Examples
Alaska “Bridge to Nowhere” – Sen. Ted Stevens.
Funded political junkets – Sen. Tom Delay
Any “pork-barrel” project (eg. military bases, highways, parks) keyed to constituent self-interest, not public good.
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Game Theory Models:
Rational choice under competitive circumstances.
“Zero-sum” games
Pay-off matrices
Risk preference analysis: Maxi-max, Maxi-min, Mini-max
Classic Game Theory: Prisoner’s Dilemma Two prisoners (A and B) taken
into custody
Charged with same offense
Unknown to each other, held separately, cannot communicate
Both A and B are offered the same “deal”
The Deal
A. If you confess the crime was commited by both of you, and the other prisoner denies it or remains silent, you go free and the other goes to prison for 5 years.
B. If both deny the crime, there is enough circumstantial evidence to jail for 3 years each.
C. If you both confess, you each get one year.
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Prisoner’s Dilemma Pay-off Matrix
Pay-off Matrix
Action Pay-off
A B A B
Cooperate Cooperate -3( R ) -3( R )
Cooperate Defect -5 (S) 0 (T)
Defect Cooperate 0(T) -5(S)
Defect Defect -1(P) -1(P)
The “Payoff Matrix”
Involves: Strategies
Alternative conditions.
Probabilities
Calculated payoffs from all probabilities
Payoff Matrix Example
Should I carry an umbrella today?
Rain No Rain
Carry Umbrella
10 0
No Umbrella -30 5
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Payoff Matrix Example
Add in probabilities: 30% chance of rain
Rain (30%)
No Rain (70%)
Total Value
Carry Umbrella
10(.3)=3 0(.7)=0 3
No Umbrella
-30(.3)=-9 5(.7)=3.5 -5.5
Payoff Matrix Example
Add in probabilities: 5% chance of rain
Rain (5%) No Rain (95%)
Total Value
Carry Umbrella
10(.05)=.5 0(.95)=0 .5
No Umbrella
-30(.05)= -1.5
5(.95)=4.75 3.25
Accounting for Risk Preference
Used when multiple players have different risk- preferences.
Requires subjective probability estimates.
Perceived pay-off values.
Approaches: Maximax: maximizes payoff (optimist)
Maximin: Avoid lowest pay off (pessimist)
Minimax: Minimizer of regret
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Airport Case Basic pay-off matrix
S1-Sell N1 –Decrease services
S2 – Status Quo N2-Status Quo
S3-Increase funding N3-Increase services
N1 N2 N3
S1 20 30 40
S2 0 50 60
S3 -50 10 100
Aiport Case -- Maximax
Select maximum payoff S1=40 S2=60 S3=100
Coefficient of Optimism: p=.6
Maximu m
p=.6
Minimum
p=.4
Total
S1 40 20 40(.6)+20(.4)=32
S2 60 0 60(.6)+0(.4)=36
S3 100 -50 100(.6)- 50(.4)=40
Airport Case -- Maximin
Minimum Payoff
S1 20
S2 0
S3 -50
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Airport Case -- Minimax
Regret Table:
N1 N2 N3
S1 0 20 60
S2 20 0 40
S3 70 40 0
Decision Theory
Decision Tree models
Used to determine the utility or value of possible outcomes
Procedure: Use the value (estimated) of each outcome.
Use the probability (subjective) of each outcome.
Decision Trees
Steps: Determine all components: Initial state Decision points Outcome paths Value Probability
Diagram the system of decision points and outcome paths (tree structure)
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Decision Trees
Calculate conditional probabilities for each outcome path.
Sum up conditional probabilities for each type of result.
Determine which result has the greatest utility.
Decision Tree Examples
D-Tree Contracting Emergency Services
A resort town wants to know how much it should spend on a contract to provide emergency services for accidents on weekends. They determine the initial conditions to be:
Each weekend lasts three working days. The estimated probability of an accident occurring
on any weekend day is 20% Since the service is contracted on a day-basis. It
does not matter whether there is one accident or 10 on that day. The service provision cost remains fixed:
Cost of a one accident-day weekend = $10,000 Cost of a two accident-day weekend = $25,000 Cost of a three accident-day weekend = $50,000
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D-Tree Structure
D-tree Analysis Accident possibilities:
0 accident-days: (NNN) = .512 1 accident-days: (NNA) .128 + (NAN) .128 + (ANN) .128 =.384 2 accident-days: (NAA) .032 + (ANA) .032 + (AAN) .032 = .096 3 accident-days: (AAA) =.008
Value (utility) of a weekend is the average cost for service: .512(0) + .384(10,000) + .096(25,000) + .008(50,000)
0 + 3,840 + 2,400 + 400 = $6,640
This means that the town should only accept a bid at $6,640 per week or less for services.
Economic Models Basic philosophy: Maximizing social
benefit. Derived from Pareto Optimality: No one can
be made better off without making someone else worse off.
Kaldor-Hicks Criteria: A Pareto situation can be improved to the extent that the losers can be sufficiently compensated for their losses.
Major difficulty: Each individual has their own priority ordering.
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COST-BENEFIT ANALYSIS (CBA)
CBA is a life cycle analysis of both the costs and benefits associated with a project.
CBA is usually associated with capital projects
Basic information needed: ! Measurement of all costs and benefits. ! Determination of the Net Present Value of
all C & B. ! Assessment of the relationship between
the costs & benefits.
Cost-Benefit Process
1. Specify objective.
2. Identify alternatives
3. Collect & analyze info.
4. Specification of target groups
5. ID. All C&B
6. Discount all C&B
7. Estimate risk & uncertainty
8. Specify criteria for selection
Cost-Benefit Process
Steps 1 - 4 are the same as in the basic policy analysis process.
Identification of all costs and benefits is a very complex undertaking.
Use of classification schemes can assist in the identification process.
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Identifying Costs/Benefits
Use three questions: 1. Is the C/B Internal (inside) or External
(outside) to a target group?
2. Is the C/B directly measurable (tangible) or indirectly measurable (intangible) result of the program?
3. Do the combined C & B create a real (net efficiency) increase in utility or a redistributional shift?
C/B Tree Structure:
Type of C/B
Inside
Outside
Directly Measurable
Directly Measurable
Indirectly Measurable
Indirectly Measurable
Primary
Secondary
Primary
Secondary
Primary
Secondary
Primary
Secondary
Net Efficiency Redistributional Net Efficiency Redistributional
Net Efficiency Redistributional Net Efficiency Redistributional
Net Efficiency Redistributional
Net Efficiency Redistributional
Net Efficiency Redistributional
Net Efficiency Redistributional
Variety of costs must be considered:
1. Capital costs
2. Maintenance & operating costs
3. Opportunity costs
4. Social costs – externalities (eg. Pollution)
Major problem: many public-sector C&B are not directly measurable. Must use shadow pricing
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Shadow Pricing for CBA
Uses a surrogate measure because the Cost or Benefit cannot be measured directly.
Examples: Cost of a human life (actuarials)
Cost of pollution (clean-up)
Benefit of quality of life ( property value)
CLEAR Program Example
Tabel IV.2. Monetized Benefits (Costs per Victimization) Category Tangible Intangible Total Cost Assault $1,753 $8,822 $10,575 Arson $22,055 $20,358 $42,413 Rape $5,768 $92,063 $97,832 Robbery $2,601 $6,447 $9,048 Carjacking $5,485 $6,447 $11,932 Murder $1,164,930 $2,160,210 $3,325,140 Kidnapping $7,804 $28,275 $36,079
Making Costs & Benefits Comparable: Discounting
Allows comparison of C&B incurred over a period of time. Uses the NET PRESENT VALUE to allow direct comparisons.
Since the value of money declines with time, we must find a way of equalizing it: The Discount Factor
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The Discount Factor
Formula:
i = discount rate (inflation)
t = Time period in years from initiation
ti DF
)1( 1
tiDF )1( 1
Discount Factor Example
Value of $10,000 in 5 years at a discount rate of 5%:
.7835 x 10,000 = $7,835
7835. )2762.1(
1
)05.1(
1 5
DF 7835. )2762.1(
1
)05.1(
1 5
DF
DISCOUNT TABLE
To simplify matters, use a spreadsheet or Present Value table.
Tables represent discount factors for a variety of discount rates
Take care to use 4 decimal-digits in calculations
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Using the NPV Excel Function
Excel contains built-in financial formulas
Formula for Net Present Value: =npv(rate, value)
Be sure costs are represented by negative values: (50000) or -50000
Choosing a Discount Rate
D.R. should accurately reflect the declining value of money over time -- usually keyed to expected inflation.
D.R. should also account for the risk preference of the decision maker.
Risk Philosophies
1.High Risk philosophy (projects are inherently very risky). Marginal productivity of capital in private investment. Results in conservative (low) investment rate. (12% -- 20%)
2.Moderate philosophy. Social Rate of Time Preference. Compensation necessary to induce consumers to refrain from spending. (1.5% -- 4%)
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Risk Philosophies
3.LowRisk Philosophy (we do government projects for the public good, not pay-back). Government borrowing rate without regard for time preference. Rate at which federal government is willing to borrow money. Usually keyed to 6 mos. T-Bills. (0.5 – 2.0%)
4. Internal Rate of Return. Rate at which C&B (Net Present Value) are equal. – This is the best way to determine the value of a project without philosophical compromises.
Federal Government Discount Rates Real Discount Rates (in percent) 3-Year
0.1 % 5-Year
0.4 % 7-Year
0.7 % 10-Year
0.9% 20-Year
1.2 % 30-Year
1.4 % Source: http://www.whitehouse.gov/omb/circulars/a094/a94_appx-c.html
Revised: Dec. 2014.
Strengths of Cost-Benefit
Both costs and benefits are measured in dollars as a common unit of value.
Allows us to go beyond the confines of a single policy or program and link C & B to society as a whole.
Allows direct comparison of programs in widely differing areas.
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Limitations of Cost-Benefit Exclusive emphasis on economic
efficiency excludes equity criteria. Monetary value is an inadequate measure
of responsiveness (e.g. $1,000 to a rich person and a poor person)
The frequent use of shadow prices may be arbitrary and unjustifiable.
The bottom line is subject to intentional manipulation to produce a pre-determined outcome.
COST-EFFECTIVENESS
Bases:
Maximize value received for a given expenditure.
Minimize expenditure for a given value.
This means not all benefits must be defined or measured -- only key value.
Cost-Effectiveness Procedure
Steps 1 -- 4 are the same as CBA
Step 5 -- Choose a comparison value criterion (what is the value to be received, lives saved, etc.)
Step 6 -- Calculate the value for each alternative proposed (to NPV).
Step 7 -- Rank alternatives in terms of highest cost-effectiveness C.E. = Value/Costs
Step 8 -- Recommendation
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C.E. Example
C.E. Example
Recommended strategy: New Drug
Expected cost: $1093
Expected effectiveness: 0.812 (an expected prob. of cure)
Cost-Effectiveness Advantages
Less work than CBA
More applicable to "soft" programs -- can be used on non-capital projects
Flexible
Faster and requires far fewer resources than CBA
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Cost-Effectiveness Disadvantages
Selection of the value criterion is arbitrary
Quantification problems
Tends to undervalue externalities
POLICY SELECTION (DECISION)
Two options: Non-selection
Selection of alternative
Circumstances that lead to non-selection:
! Acknowledge S.Q. and reaffirm it
! The decision is so embedded in the estimation process all options are closed out
! Make a non-decision
! Decision maker(s) do not want a clear decision.
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Factors involved in selection:
! Context -- How the nature of the issue affects the decision
! Leverage -- political feasibility
! Importance -- relative political significance of the issue
! Information -- What information is available to the decision maker?
! Personality -- Who will be involved in the decision
Selection Realities
There is no guarantee a policy analysis will be used in policy selection.
Rationality is not a requirement.
Politics will usually prevail.
I.D. Recognize
Structure
Agendize
Prob. State.
Alt. Det.
Alt. TestDecision
Implement
Monitor
Evaluate
Policy Assessment
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Implementation
Definition: The translation of legislative or executive decisions into operational regulations, programs and actions, including the delivery of the policy consequences to the target population.
Variables involved in the implementation process:
1. Tractability of the problem (is the problem easy to deal with?)
2. Nonstatutory Variables (external factors present in society)
3. Ability of Statute to Structure implementation (effectiveness of implementation infrastructure)
Stages in the process:
1. Policy outputs of implementing agencies
leads to ...
2. Compliance with policy outputs by target groups
leads to ...
3. Actual impacts of policy outputs
leads to ...
4. Perceived impacts of policy outputs
leads to ...
5. Major revision in statute.
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Factors influencing Implementation:
Source of the policy
Clarity of the policy (legislative intent)
Support for the policy
Complexity of administration of the policy
Incentives for implementation
Resource allocations
For Successful Implementation:
It must work in both the
Political and
Programmatic arenas.
EVALUATION:
Purposes: Assure correct alternative is implemented
Assure the alternative does not haphazardly change during implementation
Determine if desired impacts are occurring
Determine future course for policy -- Continuation
Modification
Termination
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The Policy Evaluation Continuum:
Ex-ante policy analysis -- pre-program policy analysis procedures (policy cycle including implementation)
Policy Maintenance -- Analysis of the policy or program as implemented to insure it was implemented as designed.
Ex-ante Analysis Maintenance M onitoring Ex-post Evaluation
The Policy Evaluation Continuum:
Policy Monitoring -- Recording of changes after the policy or program is implemented.
Ex-post policy evaluation -- Quantitative and qualitative analysis of whether the policy objectives were achieved.
Ex-ante Analysis M aintenance Monitoring Ex-post Evaluation
Ex-Post Evaluation
Traditional methods: Hearings and Discussions Site visits Program measures (output) Comparison with professional standards Evaluation of citizen complaints
All of these are problematic, impressionistic.
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Contemporary Approaches:
1. Before vs. After program comparison.
2. Time trend projection of preprogram data vs. actual post-program data.
3. Comparisons with jurisdictions or population segments not served by the program.
4. Controlled experimentation (control group use).
5. Comparisons of planned vs. actual performance.
Key Evaluation Components:
Definition of the end (goals/objectives) to be achieved.
Specification of the policy, program or actions intended to achieve the end.
A method for observing and measuring the change or outcome.
A method for comparing the outcome with the desired end.
A way to modify the policy as a result of the evaluation.