Professional Presentation
pxmptee
communication_presentation.pptxUsing Non-Verbal and Verbal Communication to Effectively Express Yourself
Charles Williams
07/11/2017
1
For organizational communication to be effective, employees need to understand how to express themselves.
Communication can be verbal or non-verbal
This presentation explains the importance and application of verbal and non-verbal communication skills in the workplace.
Effective communication is vital for organizational success
Communication in Organizations
Topic: Using Non-Verbal and Verbal Communication to Effectively Express Yourself
Audience: Employees of a local business organization
Setting or environment of the speech: Work
Opener: For organizational communication to be effective, employees need to understand how to express themselves.
Thesis: Effective communication is vital for organizational success
Other notes: the success of almost every kind of activity done by human beings depends on their ability to effectively communicate with one another. In the workplace, communication between the members of the company is very important for the success of the organization. Therefore, this presentation has been designed to help employees develop their verbal and non-verbal communication skills so that they can work better together and contribute to the success of the organization. The presentation explains the importance and application of verbal and non-verbal communication skills in the workplace.
Some humor will be used at the beginning of the presentation to gain the attention of the employees in attendance.
2
Verbal communication is the use of words or noises to get information across.
Could be spoken or written
Verbal communication uses an organized system of words known as language
Verbal communication is easy to understand
Other forms of communication are often misinterpreted
Misinterpretation leads to conflict
Verbal Communication
Main Point 1: Verbal communication
Supporting points and information: Verbal communication is the utilization of words to get some information across from one person to another.
Verbal communication can be done in many various ways. This includes words spoken directly or written. Therefore, emails, letters, text messages, or memos are all forms of verbal communication as long as there is the use of words to get information from the sender to the recipient. Verbal Communication uses a system of words known as language. Verbal communication uses words in a systematically constructed manner that can be understood by others. The system arrangement of words is known as language. Verbal communication is easy to understand. Verbal communication uses language that can easily be understood and correctly interpreted. Non-verbal communication techniques can be misinterpreted thus leading to conflicts. People an understand non-verbal cues in different ways but words usually have the same meanings.
In-text citations: (DeVitto, 2015)
3
Verbal communication requires the application of some strict rules
Be Clear
Always Listen Carefully
Be Confident
Practice Humility
Avoid talking too much
Avoiding shouting and intimidation
Avoid using offensive words
Verbal Communication Skills
Main Point 2: For verbal communication to be effective, there are some strict rules that should be followed.
Supporting points and information: One has to be very clear when using verbal communication. They must make sure that the recipient can easily understand the information being conveyed. If the communication is face-to-face, the person peaking should be loud enough to be heard. When communicating verbally, one must also try to be a good listener. It is important to ensure that the information being conveyed has been well understood before replying. Good communication also requires a person to be humble but confident at the same time. Confidence allows one to convey their message successfully while humility enables them to be calm enough to understand the message. Lastly, shouting, intimidation, and the use of offensive words should be avoided as it can lead to conflict among the people communicating with one another.
In-text citations: (DeVitto, 2015)
4
Non verbal communication uses sign language, body language, and simple hand movements to convey messages.
This might be subtle but it affects perception in a significant manner
Examples of non-verbal communication:
Gestures
Facial expressions
Posture
Eye contact
Non-Verbal Communication
Main Point 3: Non-verbal communication
points and information: Non-verbal communication uses sign language, body language, and simple hand movements to convey messages. Non-verbal communication is the opposite of verbal communication. In this case information is conveyed without the use of words. Instead, the recipient gets the message by looking at the body language of the message sender. This might be subtle but it affects perception in a significant manner. Verbal communication may be very subtle. Sometimes it can be unintentional in that the sender of the message does it subconsciously. However, the message acquired from the non-verbal cues is just as important as the verbal communication. People get an understanding of an issue based on the non-verbal communication. Examples of non-verbal communication. Some examples of non-verbal communication styles may include facial expressions, gestures, posture, and eye contact.
In-text citations: (Maguire & Pitceathly, 2002; Hybels, 2014)
5
Maintain Eye Contact
Remember that facial expressions express emotions
Pay attention to the proximity of others
Always look at your posture
Be careful of the tone and sounds you use
Non-Verbal Communication Skills
Main Point 4: There are various techniques that should be applied to correctly apply non-verbal communication.
Supporting points and information: Establish eye contact when speaking to others. When you make direct eye contact, it shows the other party that you’re interested in what he is saying. Your facial expressions convey your emotions. Facial expressions are typically universal, which means they convey the same message globally. A frowning person is usually upset. Offer a smile when talking to someone. This tells people that you are happy or in a good mood. Pay attention to your proximity to others. Different cultures view proximity in various ways, so take notice if the person you’re communicating with is uncomfortable. Look at your posture. Your body movement is also important. For example, swinging your leg back and forth while sitting in a meeting tells others you are impatient, bored and uninterested. Sit up straight and face others when talking. Your tone of voice and the sounds you make can communicate your thoughts to others without your even speaking.
In-text citations: (Maguire & Pitceathly, 2002; Locker & Kaczmarek, 2009)
6
Your ability to develop communication skills will determine how effectively you work in a business environment.
You should understand the different aspects of verbal and non-verbal communication
The consequence of poor communication is conflict
Applying the strategies mentioned in the presentation will help to develop your communication skills
Conclusion
Restating the thesis: Effective communication is vital for organizational success
Payoff and closing: Our success as a species and as individuals depends upon our ability to effectively communicate, both verbally and non-verbally. Verbal and non-verbal communication shapes our interactions with others in business and interpersonal relationships, as well as our financial and personal success, and our physical and psychological well-being. Understanding the different aspects of verbal and non-verbal communication, and the important roles they play in our interactions with others, is the first step to enhancing positive communication and nurturing relationships. Your ability to develop communication skills will determine how effectively you work in a business environment. You make sure that you should understand the different aspects of verbal and non-verbal communication. The consequence of poor communication is conflict due to the misunderstanding between people. Communication will help people to be on the same page on issues that could bring about conflict. Applying the strategies mentioned in the presentation will help to develop your communication skills
7
DeVito, J. A. (2015). The interpersonal communication book. Pearson.
Hybels, S. (2014). Communicating effectively. McGraw-Hill Higher Education.
Locker, K. O., & Kaczmarek, S. K. (2009). Business communication: Building critical skills. New York, NY: McGraw-Hill Higher Education.
Maguire, P., & Pitceathly, C. (2002). Key communication skills and how to acquire them. Bmj, 325(7366), 697-700.
References
Add your references on the slide here. Remember, you must have references and should not add yourself as a reference. There is an example reference for a Web site to assist you with formatting, so please replace it with your references.
8
