EEE-200 Assig.2
scott555
wk3_faq.docx|
Frequently Asked Questions |
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Answer |
Employee |
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1. What is the first step when preparing a professional message? |
When preparing a professional message, the first step is to organize your thoughts before you begin to write. A writer wants to make sure his or her message is organized and precise. Taking a moment to outline or jot things that you need within the piece of writing, will help give your writing the formality it needs.
Masters, D. (2014, May 19). How to Write Clear and Professional Emails. Retrieved from https://business.tutsplus.com/articles/how-to-write-clear-and-professional-emails--cms-20939
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Jose Gutierrez |
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2. How do I figure out who I am writing to? |
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3. How important is choosing the communication format? |
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4. What is the best way to deliver bad news to a recipient? |
The best approach in delivering bad news is to be caring and cautious. Do not take a callous approach however, compassion is key in allowing the recipient time to grieve properly. You want the person to know that it troubles you as well to pass along the unpleasant news and that you care about their feelings. Be consistent, reliable, and show understanding. Trust is a vital part of the relationship and you do not want to cross lines and send mixed messages. By following these steps, you can ensure a lasting relationship.
Foltz, C. (2016, August 26). How to Deliver Bad News. Society for Human Resource Management. Retrieved from http://www.shrm.org/hr-today/news/hr-magazine/0916/pages/how-to-deliver-bad-news.aspx
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Veronica Miller |
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5. Is communication a skill or just something someone is good at? |
Communication is a skill that can be taught. Although some people are born with the gift of communication that is a rare gift. But preparing and practicing for how to communicate is a self-skilled process that is taught.
University Kent: |
Keian Elam |
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6. What role does ethics play in communication? |
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7. Can I use humor in my professional communications? |
Humor can add good quality to people's work life; it can help with advancement of peoples career. Many executives feel that people who have a sense of humor are hard workers. By having people who have a good sense of humor, it can help to keep the moral of the work place positive and fun.
Smith, Jaquelyn. 10 Reasons Why Humor is A Key to Success at Work. Forbes. Retrieved on July 17, 2017.
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Dawn Snyder |
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8. What is the difference between hearing and listening? |
Anyone can hear you speak. However, just because they hear you, does not mean that they fully understand what you are saying nor listening. Listening involves understanding what is being told to you in order for you to comprehend what is being asked.
http://www.livestrong.com/article/83661-difference-between-hearing-listening/ |
Julia Villegas |
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9. What are common barriers to effective communication? |
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10. What is the biggest struggle people have when giving a presentation? |
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11. Why is empathy important in the professional environment? |
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12. What is the difference between criticism and critique? |
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13. Are first impressions important in professional communications? |
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14. How does stress impact communications? |
Stress has the ability to impact your body in many ways. "When your mind is overwhelmed with anxiety, it can impair your ability to communicate" ("How Anxiety Can Impair Communication," 2017, para. 2). Stress can make an individual forget what they were thinking, create issues listening, or even make you get lost in your own words. These potential issues can result in you or your audience not receiving critical information.
How anxiety can impair communication. (n.d.). Retrieved July 17, 2017, from www.calmclinic.com/anxiety/impairs-communication |
Stephen Matthew |
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15. Do emotions have a place in the professional environment? |
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16. What is the difference between persuasion and simply getting your way? |
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17. How is coaching different from corrective action? |
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18. How important is rehearsal when preparing a presentation? |
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19. Does social media matter to professional communications? |
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20. What is the secret to motivating others? |
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21. Why is team building important? |
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22. What role does revision play in professional communications? |
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23. How important is a professional image? |
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24. Does body language matter? |
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25. What makes someone a good manager? |
A good manager is made up of a lot of different characteristics such as honesty, fairness, positivity and values. Being able to be a positive leader can be contagious. Making people feel excited to come to work can go a long way. Understanding your staff also brings value to the company because employees would feel appreciated.
The Seven Qualities That Make Great Managers So Effective. (n.d.). Retrieved July 17, 2017, from https://www.google.com/amp/s/www.forbes.com/sites/yec/2016/01/26/seven-qualities-the-best-managers-share-and-why-they-matter/amp/
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Charles Kees |
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26. Is it more important to be right or to get it right? |
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27. Who is responsible for communicating effectively in the professional environment? |
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28. How important is a professional network? |
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