The Decision Framework 800 words.

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Decision model for selecting the new products for H&M

Kunzang Tenzin 2160305

Huiping Yu 2123479

Qinmeng Miao 2155257

Yao Shen 2146218

1

Presentation Outline

Background

Scope and Assumption

Problem statement, benefits and Consequences

Decision framework

Descriptive analytics

Sales forecast

AHP

Conclusion

Background

The H&M group is one of the world’s leading fashion companies. There are many brands that belong to the H&M group: H&M and H&M Home, COS, Monki, Weekday, and Cheap Monday.

The focus of this report is on the brand H&M and H&M home.

There are 4087 stores (includes 25 stores in Australia) and 41 online markets in 66 markets (H&M, 2017).

For the 2018, the company is planning to launch new products

Scope and Assumptions

Focus of our decision problem- Which are the 5 products that should be launched in Australia 2018?

Similarities in the demand structure within the Australian market

Strategic Decision Making

Demand for new products are similar with the existing products

Problem Statement

The decision problem is to select 5 new products out of 20 for the H&M and H&M home for the Australian market

Products selected based on its impact on net profits in the first two stages

A range of criteria is also considered once the products have been filtered using the criteria of net profits

Studies shows that one of the major components of sales are derived from new product launch (Anthony, Benedetto, 1999). PDMA report shows that 49% of the sales are attributed to new product launch (Anthony, Benedetto, 1999). Moreover, it is observed that this share is increasing every year (Anthony, Benedetto, 1999). Evidently, the launch of new products for H&M and H&M home becomes very critical.

5

Benefits of Launching New Products

Studies shows that one of the major components of sales are derived from new product launch (Anthony, Benedetto, 1999).

PDMA report shows that 49% of the sales are attributed to new product launch (Anthony, Benedetto, 1999).

Moreover, it is observed that this share is increasing every year (Anthony, Benedetto, 1999).

Evidently, the launch of new products for H&M and H&M home becomes very critical.

Consequences

It is observed that new products have a very high failure rate. Sivadas and Dwyer (1998), claimed that half of the new products fail every year.

Implications on sales, profits, and competitive strength.

Therefore, choosing the right products for the Australian market is very important for H&M and H&M Home.

Level of decision and owner of decision making

The market department is responsible for selecting the appropriate products for H&M and H&M Home.

Other departments that are involved in the decision-making process are logistics, expansion, IT, accounting, and business development.

Strategic decision concerned with product and market issues

Decision Model

Descriptive

Define the new products

Estimated sale price for the new products

Assign the weights – select 10 products

Sales forecast

How to conduct forecast for the new products

Define the criteria (highest sales)

Make selection (8 products)

Optimization

AHP – select 5 products

Define the criteria

Pivot Table

Regression method

AHP method

9

Define the new products

What are the products of H&M:

Bags, beauty, Dresses, Jackets&Coats,Jeans

Jumpsults, Knitwear, Lingene, Shirts, Shoes

Shorts, Skirts, Socks, swimwear,tops,

nightwear, Trouses.

Categories the products – women men kids

50% Women products – 10 products

25% Men products -5 products

25% Kids Products -5 products

Products Category Descrption
1 women Dresses
2 women Shirts
3 women Shirts
4 women Dresses
5 women Jeans
6 women Skirts
7 women Dresses
8 women Jackets&Coats
9 women Jackets&Coats
10 women Dresses
11 men Shirts
12 men Jackets&Coats
13 men Shirts
14 men Jackets&Coats
15 men Jeans
16 kids Shirts
17 kids Shirts
18 kids Skirts
19 kids Jeans
20 kids Jeans

Estimated price

Where the data come from

- From Marketing department

How to estimate price:

- What the market is willing to pay

- pinpointing target customer

- Cost of goods

- Competitor products

Estimate sale price
Products Category Price range
1 women A-B
2 women A-B
3 women A-B
4 women A-B
5 women A-B
6 women A-B
7 women B-C
8 women B-C
9 women C-D
10 women C-D
11 men A-B
12 men A-B
13 men B-C
14 men B-C
15 men C-D
16 kids A-B
17 kids A-B
18 kids B-C
19 kids C-D
20 kids C-D

Assigned weights

Most profitable products : Women

Criteria: profit

Estimate sale price
Products Category Price range
1 women A-B
2 women A-B
3 women A-B
4 women A-B
5 women A-B
6 women A-B
7 women B-C
8 women B-C
9 women C-D
10 women C-D

Past Profit data

Concept evaluation (literature review)

Concept evaluation

- one of the methods for sales forecast (common use)

Potential customers are presented with descriptions of new products, and asked to express their intentions to purchase the new product.

Compare to existing products to identify similar products.

(Urban, Weinberg & Hauser 1994)

Customer survey

Sales forecast

Steps

Survey and Data

Do customer survey – customer behaviour

Define the similar products

Use the past five years sales data

(From accounting department)

Forecast sales for the new products

Sales forecast

Product A
Year (Past five years) Sales Forecast
2013 242 248.80
2014 235 231.50
2015 232 214.20
2016 178 196.90
2017 184 179.60
2018   162.30
Product B
Year (Past five years) Sales Forecast
2013 230 242.80
2014 251 236.60
2015 244 230.40
2016 205 224.20
2017 222 218.00
2018   211.80

Simple linear regression analysis

The equation that describes how y is related to x and an error term.

Variables

Similar products sale over time of H&M

Outcome

The predicted sales for 2018

Decision model

Applying simple regression model to forecast sale

The equation using past five years sales to predict sales for each new products

Sales forecast

Ranking

Compare the forecast sales for each product for 2018

Select the top 8 sales

Ranking Forecast sales (2018)
Product G 251
Product H 244
Product A 242
Product B 235
Product C 232
Product F 230
Product J 222
Product I 205
Product E 184
Product D 178

Goal- Best Five products Selection

To choose 5 out of 8 top items

Analytic Hierarchy Process (AHP)

AHP is a technique that was developed by Saaty (1980) to prioritise the alternatives in a decision problem by formulating the problem as a hierarchical structure consisting of a goal, criteria and alternatives.

AHP is a semi-quantitative decision making technique that calculates the relative weights of alternatives by taking input from expert judgment in the form of pairwise comparison between the alternatives with respect to the criteria, and between criteria with respect to the goal.

AHP uses a scale from 1 (equally important) to 9 (extremely more important) to make the pairwise comparison.

Define Criteria

Delivery

Flexibility

Cost

Sales Performance

Customers Satisfactions

Super Decision

Ranking

Products Rank
Product A 6
Product B 2
Product C 4
Product F 7
Product G 3
Product H 1
Product I 8
Product J 5

PRODUCT H 1
PRODUCT B 2
PRODUCT G 3
PRODUCT C 4
PRODUCT J 5

Conclusion

Descriptive

Predictive

Prescriptive

Three different analytics to solve problem

Pivot Table/ Simple Linear regression Model/ AHP Model

References

Anthony, C., Benedetto, D. (1999). Success factors in new product launch. J PROD INNOV MANAG. Vol. 16, pp. 530–544. Viewed on 7th July 2017 [http://www.dep.ufmg.br/old/disciplinas/epd034/artigo04.pdf]

H&M (2017) About Us. Viewed on 7th July 2017 [http://about.hm.com/en/aboutus/markets-and-expansion/market-overview.html]

Urban, GL., Weinberg, B., Hauser JR. (1994). Premarket Forecasting of Really New Products. The International Center for Research on the Management of Technology. Viewed on 13 July 2017 [https://dspace.mit.edu/bitstream/handle/1721.1/2513/SWP-3689-32616447.pdf;sequence=1]

Wang, X., Chan, H.K., Yee, R.W.Y., Diaz-Rainey, I. 2012, “A two-stage fuzzy-AHP model for risk assessment of implementing green initiatives in the fashion supply chain”, International Journal Production Economics, vol. 135, pp. 595-606.

Gupta, M., Narain, R. 2015, “A fuzzy ANP based approach in the selection of the best E-Business strategy and to assess the impact of E-Procurement on organizational performance”, Information Technology Management, vol. 16, pp. 339–349.