1.Define, in order, the three phases of the socialization process. Describe the overall socialization process through these phases.
- answer page
2.What is Organizational Behavior and why do we study it?
- answer page 5-7
3. Describe McGregor's Theory X and Theory Y assumptions about people at work.
- answer page 7-14
4. Describe the Competing Values Framework of organization culture.
- answer page 68-72
5.
A. Explain cognitive dissonance.
B. Describe how we can reduce cognitive dissonance.
C. Give one example of cognitive dissonance which you have experienced.
- answer page 158-159
6. There are 8 organizational practices used to effectively manage diversity. Describe 3 of them and explain how they are used.
- answer page 54-56
7. What is organizational culture and how does it develop?
- answer page 62-66
8. How can job satisfaction be increased and what happens when we increase job satisfaction?
- answer page 170-173
9. Explain the difference between self-esteem and self-efficiency.
- answer page 124-128
10. Describe the three types of value conflicts and describe how they can affect an individual.
- answer page 154-157