For Maggie K Only

IKEA CASE STUDY SUMMARY QUESTIONS

1. How have IKEA’s efforts to provide an environment of continued learning

positioned them to remain viable, given the trends of cost containment and speed in market change described in our textbook?

2. How might IKEA’s “Partners for Growth” mentoring program provide them with an

effective knowledge management tool.

3. What are your feelings about IKEA’s “I Want Your Job” program? Is this something that you would endorse as an HR practitioner? Why or why not?

4. Given what you know about the retail industry, what other ideas do you have

regarding strategic employee development at IKEA?