Unit 9 Assignment 1

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STAR Format Competency Rating

NCHL Competency for MHA5020

1 (novice) – 9 (expert)

Situation

Task

Action

Result

Outcome Rating:

1(worst) - 5 (best)

Accountability: Confront performance problems.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Achievement Orientation:

Set and work to meet challenging goals.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Change Leadership: Challenge status quo.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Collaboration: Encourage others.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Financial Skills.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Impact and Influence: Use indirect influence.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Information Seeking: Conduct research to maintain knowledge.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Initiative: Take action on longer-term opportunities.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Innovative Thinking: Apply "tried and true" concepts or trends.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Interpersonal Understanding: Commit to understand others.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Organizational Awareness: Adapt actions to climate and culture.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Performance Measurement: Monitor a "scorecard" of quantitative and qualitative measures.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Process Management & Organizational Design: Benchmarks best processes and practices.

Project Management: Provide project oversight and sponsorship.

Self-Confidence: Take on challenges.

Self-Development: Pursue long-term personal development.

Strategic Orientation: Conduct environmental scanning.

Team Leadership: Demonstrate leadership.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

Communication Skills: Communicate in a clear, logical, and grammatical manner.

Baseline (start of MHA program) =

Current (as of u09 Capstone =

1

5

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