BSBADM504- PLAN AND IMPLEMENT ADMINISTRATIVE SYSTEMS- 2 aassessments
Manpreetkaur
assessment-task-2-marking-guide.pdf
Facilitator Guide Marking Guide
BSBADM504 Plan and implement administrative systems 1st edition version: 1
© 2015 Innovation and Business Industry Skills Council Ltd
Marking Guide
Assessment Task 2: Monitor administrative system
Candidate’s Name Phone No.
Assessor’s Name Phone No.
Assessment Site
Assessment Date/s Time/s
Outcomes
Did the candidate submit:
Satisfactory
Yes No
A list of performance standards, guidelines or KPIs for the
administrative system relevant to determining usage, security or output
performance?
A monitoring report?
A communication to users outlining changes to system or procedures
that will affect users?
An induction plan?
Copies of relevant policies and procedures followed to monitor system
performance and develop an induction plan; for example Privacy Policy,
Anti-discrimination Policy, Procurement Policy, Training Policy?
The assessment task within agreed timeframe?
Facilitator Guide Marking Guide
BSBADM504 Plan and implement administrative systems 1st edition version: 1
© 2015 Innovation and Business Industry Skills Council Ltd
Performance Indicators
Did the candidate:
Satisfactory
Yes No
Monitor system for usage, security and output in accordance with
organisational requirements.
In report:
● identify usage, security and output data relevant to performance
of administrative system; including charts or graphs as
appropriate
● analyse system performance
● present supported recommendations to implement two of the
four modifications; at least one of which addresses a changing
business need (e.g. budget variation)
● follow any applicable organisational monitoring or reporting
procedures that apply.
Modify system to meet changing needs in accordance with
organisational requirements.
In report:
● present and evaluate at least four options for potential
modification of system or procedures
● present supported recommendations to implement two of the
four modifications; at least one of which addresses a changing
business need, such as:
○ a change in the purpose or use of the system
○ a change in user requirements
○ a change in size of the system or expansion of the system
to cover new areas
○ a change in technology.
Clearly identify further modifications and notify users.
● In communication with users, use communication skills to clearly
outline any changes relevant to users and build support.
Facilitator Guide Marking Guide
BSBADM504 Plan and implement administrative systems 1st edition version: 1
© 2015 Innovation and Business Industry Skills Council Ltd
Did the candidate:
Satisfactory
Yes No
Monitor staff training needs and train new staff on administrative
system.
In induction plan:
● identify the skills required to perform the relevant administrative
task
● a pathway for learning these skills using an appropriate mode of
delivery (such as online or face-to-face delivery)
● a training session plan, including information on relevant timings
and activities for the session; such as an introduction to
procedures, practice on procedures, and testing of procedural
ability.
In monitoring report, include future improvements and (eg) staff training
needs analysis (TNA).
Comments/feedback to participant
Outcome: Successful Unsuccessful
Assessor name:
Assessor signature:
