Process Improvement Discussions
RonRob44
process_improvement_discussions.docxProcess Improvement Discussions
LA 4-1: If cross-functional problems occur in a vital, value-added process, which approach from the readings might work best to get to the cause(s): RCA or Cause & Effect? Be sure to explain your reasoning.
LA 4-2: Assess the process you have in mind for your Week 8 Assignment. Explain at least 2 potential root causes of waste – also known as non-value-added activity (NVA) – that might be found inside that process.
FYI: Lean thinkers believe that CNVAs (customer NVAs) are activities for which a customer would not pay if it were on the invoice, for example: overhead costs, copies of orders, internal approvals. Some refer to these as BVAs (business value-added) – that is, they are not CNVAs, but are essential to the business. That said, wasted time, uncorrected errors, or excess inventory – all these are genuine NVAs in Lean World.
LA 5-1: Explain how you might create at least 4 Critical Success Factors for the process you chose for your Week 8 Assignment
LA 5-2: Assess the Rapid Results website advice. Explain a situation where you might apply it and one in which you would not – be specific by use of examples
LA 6-1: From our readings on change, what 2-3 new BPI-related ideas might you use in the workplace? Carefully explain why.
LA 6-2: Change upsets the status quo. Suppose employees or customers of Driving Force resist the changes your Team has made. Explain how you might effectively deal with that - by individual manager or employee role.
LA 7-1: Your boss thinks Continuous Improvement is too expensive and rarely succeeds. Provide 3 reasons why she might be wrong - or not.
LA 7-2: Identify your preparation process for succeeding at next week’s final Assignment.
LA 8-1: Explain 3 learning insights you gained from your Final Assignment that you might take into your career.
