| Points: 300 | Final Case Study: Consulting for the Caring Angel Hospital |
| Criteria | Unacceptable | Fair | Proficient | Exemplary |
| | Below 70% F | 70-79% C | 80-89% B | 90-100% A |
| 1a. From a consulting perspective, propose the major steps that Caring Angel Hospital could take to improve the quality of care. | Did not submit or incompletely proposed the major steps that Caring Angel Hospital could take to improve the quality of care. | Partially proposed the major steps that Caring Angel Hospital could take to improve the quality of care. | Satisfactorily proposed the major steps that Caring Angel Hospital could take to improve the quality of care. | Thoroughly proposed the major steps that Caring Angel Hospital could take to improve the quality of care. |
| Weight: 5% |
| 1b. From a consulting perspective, propose the major steps that Caring Angel Hospital could take to add value to the organization. | Did not submit or incompletely proposed the major steps that Caring Angel Hospital could take to add value to the organization. | Partially proposed the major steps that Caring Angel Hospital could take to add value to the organization. | Satisfactorily proposed the major steps that Caring Angel Hospital could take to add value to the organization. | Thoroughly proposed the major steps that Caring Angel Hospital could take to add value to the organization. |
| Weight: 5% |
| 1c. From a consulting perspective, propose the major steps that Caring Angel Hospital could take to improve employee morale. | Did not submit or incompletely proposed the major steps that Caring Angel Hospital could take to improve employee morale. | Partially proposed the major steps that Caring Angel Hospital could take to add value to improve employee morale. | Satisfactorily proposed the major steps that Caring Angel Hospital could take to add value to improve employee morale. | Thoroughly proposed the major steps that Caring Angel Hospital could take to add value to improve employee morale. |
| Weight: 5% |
| 1d. From a consulting perspective, propose the major steps that Caring Angel Hospital could take to design an efficient organizational chart. | Did not submit or incompletely proposed the major steps that Caring Angel Hospital could take to design an efficient organizational chart. | Partially proposed the major steps that Caring Angel Hospital could take to add value to design an efficient organizational chart. | Satisfactorily proposed the major steps that Caring Angel Hospital could take to add value to design an efficient organizational chart. | Thoroughly proposed the major steps that Caring Angel Hospital could take to add value to design an efficient organizational chart. |
| Weight: 5% |
| 1e. From a consulting perspective, propose the major steps that Caring Angel Hospital could take to create a strong team environment. | Did not submit or incompletely proposed the major steps that Caring Angel Hospital could take to create a strong team environment. | Partially proposed the major steps that Caring Angel Hospital could take to add value to create a strong team environment. | Satisfactorily proposed the major steps that Caring Angel Hospital could take to create a strong team environment. | Thoroughly proposed the major steps that Caring Angel Hospital could take to create a strong team environment. |
| Weight: 5% |
| 1f. From a consulting perspective, propose the major steps that Caring Angel Hospital could take to create the hospital's competitive edge. | Did not submit or incompletely proposed the major steps that Caring Angel Hospital could take to create the hospital's competitive edge. | Partially proposed the major steps that Caring Angel Hospital could take to add value to create the hospital's competitive edge. | Satisfactorily proposed the major steps that Caring Angel Hospital could take to add value to create the hospital's competitive edge. | Thoroughly proposed the major steps that Caring Angel Hospital could take to create the hospital's competitive edge. |
| Weight: 5% |
| 2. Recommend one (1) approach that the hospital could use for acquiring a larger market share given the prevailing financial circumstances. Justify your recommendation. | Did not submit or incompletely recommended one (1) approach that the hospital could use for acquiring a larger market share given the prevailing financial circumstances. Did not submit or incompletely justified your recommendation. | Partially recommended one (1) approach that the hospital could use for acquiring a larger market share given the prevailing financial circumstances. Partially justified your recommendation. | Satisfactorily recommended one (1) approach that the hospital could use for acquiring a larger market share given the prevailing financial circumstances. Satisfactorily justified your recommendation. | Thoroughly recommended one (1) approach that the hospital could use for acquiring a larger market share given the prevailing financial circumstances. Thoroughly justified your recommendation. |
| Weight: 20% |
| 3. Investigate at least two (2) value-added services that Caring Angel Hospital could offer to strengthen its value proposition. Provide at least two (2) examples of the advantages of these value-added services to the hospital. | Did not submit or incompletely investigated at least two (2) value-added services that Caring Angel Hospital could offer to strengthen its value proposition. Did not submit or incompletely provided at least two (2) examples of the advantages of these value-added services to the hospital. | Partially investigated at least two (2) value-added services that Caring Angel Hospital could offer to strengthen its value proposition. Partially provided at least two (2) examples of the advantages of these value-added services to the hospital. | Satisfactorily investigated at least two (2) value-added services that Caring Angel Hospital could offer to strengthen its value proposition. Satisfactorily provided at least two (2) examples of the advantages of these value-added services to the hospital. | Thoroughly investigated at least two (2) value-added services that Caring Angel Hospital could offer to strengthen its value proposition. Thoroughly provided at least two (2) examples of the advantages of these value-added services to the hospital. |
| Weight: 25% |
| 4. 4 recent (i.e., last five [5] years) references | No references provided | Does not meet the required number of references; some or all references poor quality choices. | Meets number of required references; all references high quality choices. | Exceeds number of required references; all references high quality choices. |
| Weight: 5% |
| 5. Writing Mechanics, Grammar, and Formatting | Serious and persistent errors in grammar, spelling, punctuation, or formatting. | Partially free of errors in grammar, spelling, punctuation, or formatting. | Mostly free of errors in grammar, spelling, punctuation, or formatting. | Error free or almost error free grammar, spelling, punctuation, or formatting. |
| Weight: 5% |
| 6. Appropriate use of APA in-text citations and reference section | Lack of in-text citations and / or lack of reference section. | In-text citations and references are provided, but they are only partially formatted correctly in APA style. | Most in-text citations and references are provided, and they are generally formatted correctly in APA style. | In-text citations and references are error free or almost error free and consistently formatted correctly in APA style. |
| Weight: 5% |
| 7. Information Literacy / Integration of Sources | Serious errors in the integration of sources, such as intentional or accidental plagiarism, or failure to use in-text citations. | Sources are partially integrated using effective techniques of quoting, paraphrasing, and summarizing. | Sources are mostly integrated using effective techniques of quoting, paraphrasing, and summarizing. | Sources are consistently integrated using effective techniques of quoting, paraphrasing, and summarizing. |
| Weight: 5% |
| 8. Clarity and Coherence of Writing | Information is confusing to the reader and fails to include reasons and evidence that logically support ideas. | Information is partially clear with minimal reasons and evidence that logically support ideas. | Information is mostly clear and generally supported with reasons and evidence that logically support ideas. | Information is provided in a clear, coherent, and consistent manner with reasons and evidence that logically support ideas. |
| Weight: 5% |