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psc-410.pdf
Servant Leadership
Details This course focuses on servant leadership and ethical leadership, explores how servant leadership is different from other styles of leadership, and examines how this connects to ethics, accountability, and being a responsible leader.
Credit Hours 4.0 PreRequisites None coRequisites None Course Add-Ons Additional Material
Textbook Servant Leadership: Developments in Theory and Research Dierendonck, D., & Patterson, K. (2010). Servant leadership: Developments in theory and research. New York, NY: St. Martin's Press LLC. ISBN-13: 9780230238268
http://gcumedia.com/digital-resources/ bedford-freeman-and-worth/2010/servant- leadership_developments-in-theory-and- research_ebook_1e.php
Other Creating a Personal Model of Leadership Use "Creating a Personal Model of Leadership" to assist you in the assignments with the same name.
Electronic Resource Core Values Media View "Core Values Media" to assist you with your personal model of leadership.
http://lc.gcumedia.com/zwebassets/ courseMaterialPages/mgt410_core-values-v1.1.php
Topics
Topic 1: An Introduction to Servant Leadership
Duration: 7 days
Description:
Objectives:
1. Discuss the paradox of servant leadership. 2. Explain the unique elements of servant leadership. 3. Compare servant leadership to other models of leadership.
Topic Material:
Textbook 1. Servant Leadership: Developments in Theory and Research
Read Chapters 1 and 2.
Electronic Resource 2. The Essentials of Servant Leadership: Principles in Practice
Read "The Essentials of Servant Leadership: Principles in Practice," by McGee-Cooper and Trammell, located on the Ann McGee-Cooper & Associates, Inc. website.
Electronic Resource 3. Southwest Airlines' Colleen Barrett on Servant Leadership
View "Southwest Airlines' Colleen Barrett on Servant Leadership," located on the YouTube website.
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Assignment Leadership and Management Models Review the variety of graphic representations of servant leadership models and other leadership/management models listed below. You may search online for others as well. As you review the models, consider what you think are the most significant differences between servant leadership models and other models. Then either create your own graphic to visually represent your understanding of servant leadership or revise one of the existing graphics so that it better represents your understanding. If you revise an existing model, be sure to credit your original source. Once you have created your model, compose a brief analysis (250 words) that addresses the following:
What are the most significant differences between servant leadership models and other models? Define the paradox of servant leadership and explain where you see this paradox present in your own representation. Based on your understanding of effective leadership, how do you think your representation captures those qualities or characteristics?
APA format is not required, but solid academic writing is expected. You are not required to submit this assignment to Turnitin. Suggested Models
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Servant Leadership, Ethics and the Domains of Leadership https://www.regent.edu/acad/global/ publications/sl_proceedings/2007/ griffith.pdf Leadership Responsibilities of Professionals http://www.kon.org/hswp/archive/ mitstifer_4.htm Leadership Framework (LF) http://www.leadershipacademy.nhs.uk/ discover/leadership-framework/ Sustainability Leadership Relational Model http:// www.sustainabilityleadershipinstitute.org/ atomic.php Stephanie Reynolds Consulting http://stephaniereynolds.com/? page_id=16 ASAE The Center for Association Leadership https://www.asaecenter.org/resources/ articles/an_magazine/2013/january/8- common-leadership-styles
Discussion Question
Topic 1 DQ 2 Watch the video "Southwest Airline's Colleen Barrett on Servant Leadership." What did you learn about servant leadership from the video? What principle from the video can you apply in your leadership situations?
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Discussion Question
Topic 1 DQ 1 The idea of "servant leadership" may be considered a paradox. Describe this paradox in the context of leadership.
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Discussion Question
Topic 1 DQ 3 In the "The Essentials of Servant Leadership: Principles in Practice," by McGee-Cooper and Trammell, several distinctions are made between a servant leader and a power-based leader. Using one pair of distinctions, describe an experience you have had that was managed using a power-based style. Explain how you think a servant leader would have handled it differently.
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Participation 20.0
Topic 2: Understanding Servant Leadership
Duration: 7 days
Description:
Objectives:
1. Discuss the emphases of servant leadership. 2. Explain the relationship between moral and ethical principles and
servant leadership practices.
Topic Material:
Textbook 1. Servant Leadership: Developments in Theory and Research
Read Chapters 3 and 4.
Electronic Resource 2. The Challenge of Ethical Leadership
Read "The Challenge of Ethical Leadership," by Fulmer, located on the Kantakji website.
Website 4. Margaret J. Wheatley Website
Explore the Margaret J. Wheatley website.
Electronic Resource 5. The Understanding and Practice of Servant-Leadership
Read "The Understanding and Practice of Servant-Leadership," by Spears, from Servant Leadership Research Roundtable (2005).
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Discussion Question
Topic 2 DQ 1 Review the seven different emphases of servant leadership in Chapter 3 of your textbook. Which emphasis was most divergent from your view about servant leadership and which was most convergent? Explain your response.
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Discussion Question
Topic 2 DQ 2 Sendjaya, in Chapter 4 of your textbook, argues that servant leadership is a holistic and multidimensional approach to leading. What does the author mean?
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Discussion Question
Topic 2 DQ 3 You just completed the first topic in your PSC-410 class. You are excited about what you have learned so far. You try to share your excitement with your supervisor and tell him you are taking a servant leadership class. His response is, "Servant leadership is overrated. You can’t get any real work done that way, you know. Cuddling people and being a soft leader will
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not get you very far." You brush off his remark, but decide to revisit the subject with him later because you believe he has the wrong view about servant leadership. How do you think you would approach your supervisor on the subject? What should you say?
Participation 20.0
Topic 3: Servant Leadership: Transcending Boundaries
Duration: 7 days
Description:
Objectives:
1. Analyze how servant leadership transcends cultural and religious boundaries.
2. Compare servant leadership to spiritual leadership. 3. Discuss cultural perspectives that impede the adoption of servant
leadership.
Topic Material:
Textbook 1. Servant Leadership: Developments in Theory and Research
Read Chapters 5 and 10.
Electronic Resource 4. The Levels of Leadership and Transcendent Servant Leadership Development
Read "The Levels of Leadership and Transcendent Servant Leadership Development," by McClellan, from the Journal of Leadership Education (2009).
Gradable Items Details Points Possible
Assignment Servant Leadership in Diverse Contexts While servant leadership is often associated with Christianity and the Bible, one could argue it is compatible with most religions and philosophies and that it transcends cultures. This assignment presents you with an opportunity to explore other cultures, philosophies, and religions and asks you to think critically about how servant leadership practices are apparent in other religious and cultural values. Select one cultural context and one religious viewpoint (other than Christianity, its denominations, or something already discussed in
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the textbook) and examine how the principles of servant leadership are evident in that culture and religion. In a 1,250-1,500-word essay, identify similarities and differences between servant leadership’s philosophies and the values evident in the selected cultural context and religious viewpoint. Be sure to provide specific examples of practices and/or values in your discussion. You are required to locate two articles that examine servant leadership from a different cultural perspective and two articles that examine servant leadership from a different religious perspective. Be sure to select academic articles from reputable sources that are 10-20 pages in length. Include information from the articles in your discussion. Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required. Refer to the rubric attached titled, "Topic 3: Servant Leadership in Diverse Contexts," prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.
Discussion Question
Topic 3 DQ 2 Servant leadership is explored within different cultural contexts in Chapter 10 of your textbook. Identify at least two culturally specific variables that impede the adoption of servant leadership within one specific cultural perspective. If you were transferred to that country to work, armed with this knowledge, what would you do differently to bring about a change in perception of servant leadership?
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Discussion Question
Topic 3 DQ 1 Review the discussion on the concept of service and leadership in four religious traditions. What similarities and differences do you see across the
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four religious traditions? How has this shaped your thinking about other religious traditions?
Discussion Question
Topic 3 DQ 3 Arguably, one of the most influential servant leaders of our time has been Nelson Mandela. What characteristics of servant leadership did Mandela display? Do you think they were culturally influenced? Which of these would you have found personally challenging to display if you faced the same conditions that he did? Do you think that challenge is culturally influenced?
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Participation 20.0
Topic 4: The Servant Leader Duration: 7 days
Description:
Objectives:
1. Identify the foundational values of a personal model of leadership. 2. Describe how leaders use servant leadership principles to influence
individual, group, and organizational behavior. 3.
Topic Material:
Textbook 1. Servant Leadership: Developments in Theory and Research
Read Chapters 6, 7, and 8.
Gradable Items Details Points Possible
Discussion Question
Topic 4 DQ 1 How does "love" work from the perspective of a servant leader as well as from the perspective of those who are led? Explain the transformative power of love in both contexts.
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Discussion Question
Topic 4 DQ 2 As followers, how might we experience differences when we are being led by a leader who has a "motivation-to-lead" vs. a leader with a "motivation-to- serve"?
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Discussion Question
Topic 4 DQ 3 How and why should a servant leader instill a spirit of consciousness, gratitude, and forgiveness in their organization?
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Participation 20.0
Topic 5: Values Duration: 7 days
Description:
Objectives:
1. Discuss values-based leadership. 2. Define how personal leadership behaviors reflect desired values.
Topic Material:
Electronic Resource 2. Finding Higher Common Ground on Values
Read "Finding Higher Common Ground on Values," by McLaughlin, from the Center for Visionary Leadership (2005).
Electronic Resource 3. The Value of Corporate Values
Read "The Value of Corporate Values," by Van Lee, Fabish, and McGaw, from Strategy + Business (2005).
Other 5. Values Based Leadership
View "Values Based Leadership" (a talk by Robert McDonald). Internet Explorer or Google Chrome is required to watch this video.
Other 6. Core Values Media
View "Core Values Media" to assist you with your personal model of leadership.
Electronic Resource 8. Building From Within: Designing a Values-Based Cultural Template
Read "Building From Within: Designing a Values-Based Cultural Template," by Hester and Young, from Journal of Values-Based Leadership (2013).
Electronic Resource 9. Rokeach Values Survey
The link provided is used to locate the Rokeach Values Survey as part of your assignments this week.
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Assignment Personal Model of Leadership - Part 1 Select the basic values that will provide the foundation of your model and discuss the leadership behaviors that will result from those values (500 words). Be sure to select values from each of the following four levels: individual, interpersonal,
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organizational, and societal. Use the "Creating a Personal Model of Leadership" instructions and your "Rokeach Values Survey" to guide you. Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required. Refer to "Topic 5: Personal Model of Leadership (Part 1)," prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.
Assignment Rokeach Values Survey Utilize the "Rokeach Values Survey" to help you determine your values hierarchy, which will assist you in the development of your personal model of leadership. After ranking the values according to the instructions, identify your top three terminal values and your top three instrumental values. Submit a 250-300-word reflection that identifies your values hierarchy and explains the significance it might have on your leadership style. Link to the survey: http://www.wec.ufl.edu/faculty/ jacobsons/wis6525/rokeach_value_survey %20personal%20responses.pdf You are not required to submit this assignment to Turnitin.
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Discussion Question
Topic 5 DQ 1 Considering the increased focus on values such as sustainability, environmental rights, human rights, and social responsibility, identify the behaviors and actions you might see in boards, senior leadership teams, and employees based on these values.
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Discussion Question
Topic 5 DQ 2 Find an organization with a mission and/or vision statement. What values do you see reflected in the statement? What important values are absent in your opinion?
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Discussion Question
Topic 5 DQ 3 Read "Leading Through Shared Values" and "The Role of Values in Servant Leadership." What role do the values of leaders play in organizational culture?
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Participation 20.0
Topic 6: The Servant Organization Duration: 7 days
Description:
Objectives:
1. Discuss the importance of developing a vision and modeling its values within an organization.
2. Develop a vision statement that promotes servant leadership. 3.
Topic Material:
Textbook 1. Servant Leadership: Developments in Theory and Research
Read Chapters 9 and 11.
Electronic Resource 3. All About Boards of Directors (For-Profit and Nonprofit)
Read "All About Boards of Directors (For-Profit and Nonprofit)," by McNamara, from the All About Boards of Directors website.
Electronic Resource 5. Fortune's Best Companies to Work With Servant Leadership
Read "Fortune's Best Companies to Work With Servant Leadership," by Lichtenwalner, located on the Modern Servant Leader website (2014).
Electronic Resource 7. Why Use Servant Leadership in My Organization
View "Why Use Servant Leadership in My Organization," located on the Dailymotion website.
Gradable Items Details Points Possible
Assignment Mission Statement Analysis This assignment asks you to analyze various companies' mission or organizational vision statements to determine how such statements guide leadership practices within an organization. Select a mission statement or organizational vision statement from one company that professes to practice servant leadership and one that practices a standard leadership model. Some well-known companies
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that practice servant leadership are Southwest Airlines, REI, and Aflac. Conduct additional research to locate others. Once you have selected two companies, write a 1,000-1,250 word analysis that addresses the following:
Compare and contrast the mission and/ or organizational visions statements of the two companies. What are the similarities and differences? How do you think these statements impact the culture of each organization? What servant leadership principles or values are either explicitly or implicitly apparent in the mission/ vision statement of the company that professes to be servant-led? Explain how you see the principles expressed in the statements manifested in each company’s public reputation, and how they treat their employees in the services they provide, their marketing, etc. Provide a few specific examples to demonstrate your points. Do you think each company is living out the values/principles expressed in their statements? Why or why not? If the more traditionally led company adopted a servant leadership model, what revisions to their mission/values statement would be warranted? Be sure to comment on your understanding of how such mission/vision statements can or should guide a company’s treatment of its employees and clients.
Include the mission or organizational vision statements of the companies you selected in your analysis. You are required to locate four articles that support your selected organization's mission or vision statement. Two of the selected articles must be peer reviewed journal articles. Include information from the articles in your discussion. Prepare this assignment according to the guidelines found in the APA Style
Gradable Items Details Points Possible
Guide, located in the Student Success Center. An abstract is not required. Refer to "Topic 6: Mission Statement Analysis," prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.
Discussion Question
Topic 6 DQ 1 Develop a vision statement for any organization of your choice. Your vision statement should be designed to encourage a high-performing and competitive future for the organization and promote servant leadership. Keep the vision under 50 words.
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Discussion Question
Topic 6 DQ 2 How can servant leadership transform boards and be a transformational force in society?
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Discussion Question
Topic 6 DQ 3 In Chapter 9 of the textbook, Laub argues that a servant organization "is one in which the characteristics of servant leadership are displayed through the organizational culture and practiced by the leadership and the workforce." Select one of the servant leader organizations from "Fortune’s Best Companies to Work for With Servant Leadership" and explain how the characteristics of servant leadership are displayed and practiced within that organization. (Note: Do not use SWA or TDIndustries.)
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Participation 20.0
Topic 7: Followership Duration: 7 days
Description:
Objectives:
1. Explain the significance of followership in servant leadership. 2. Explain the importance of meeting followers' needs in effective
servant leadership.
Topic Material:
Textbook 1. Servant Leadership: Developments in Theory and Research
Read Chapters 12 and 13.
Electronic Resource 3. Leaders, Too, Need Support
Read "Leaders, Too, Need Support," by Peterson, located on the AZCentral website.
Gradable Items Details Points Possible
Assignment CLC - Profiles in Leadership Presentation This is a Collaborative Learning Community (CLC) assignment. The class will be placed by the instructor into groups. Each team member will personally interview one leader of his/her choice. Examples of leaders can include, but are not limited to, former or current managers or supervisors, educational leaders, civic/business leaders, and religious leaders. This interview can take place via phone, via e-mail, or in person. To ensure that the interviews yield comparable results, the team must prepare a list of questions to ask the chosen leaders (interviewees). As a team, choose four questions from the list below:
What are the most important qualities an effective leader should have? What is the importance of trust in leadership? What are the qualities you want most in an employee? Why? Who has had the most influence on how you lead? Why? In what areas would you like to improve your leadership? How do your employees react to your leadership? Have you engaged in 360-degree feedback? If so, what has been the result? What is the role of effective communication in leadership? How would you rate yourself at being able to communicate with all your important stakeholders?
In addition to the four interview questions your team will use from the
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above list, as a group, generate two more questions, for a total of six interview questions. Please note: Each team member is required to ask his/ her chosen leaders the same interview questions so you must decide as a team which questions you will ask. After conducting the interview, each team member will individually create a leadership profile of his/her chosen leader within a PowerPoint presentation (5-6 slides). Be sure to include the following in your individual leadership profile:
A slide that introduces your chosen leader A summary of the answers to the interview questions A description of the leadership model with which the leader seems most closely aligned
After creating your individual leadership profile, the team will then compile all team members’ individual slide sets for a group PowerPoint presentation of 22-26 slides (based on a four-person group). Be sure to include the following in your team compilation of leadership profiles:
A summary that describes any characteristics of servant leadership that are displayed by any of the leaders. Other commonalities among the leaders, in terms of values, beliefs, and impact on the community.
Note: The team compilation will add one or two additional slides for a total of 22-26 (based on a four-person group). APA format is required for essays only. Solid academic writing is always expected. For all assignment delivery options, documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center.
Gradable Items Details Points Possible
Refer to "Topic 7: CLC - Profiles in Leadership Presentation," prior to beginning the assignment to become familiar with the expectations for successful completion. You are not required to submit this assignment to Turnitin.
Assignment PSC-410 Peer Evaluation Complete "PSC-410 Peer Evaluation Form." All members of the CLC group must complete the evaluation. Your grade on this assignment will be the average grade received from your team members.
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Discussion Question
Topic 7 DQ 2 What is the role of followership in supporting servant leaders?
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Discussion Question
Topic 7 DQ 1 How can servant leadership impact followers' attitudes and behaviors in organizations?
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Discussion Question
Topic 7 DQ 3 Direndonck and Rook, in Chapter 13 of the textbook, argue that servant leadership is related to creativity. They discuss eight dimensions that could affect this relationship. Which do you think your organization can improve upon in order to stimulate creativity?
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Participation 20.0
Topic 8: Practicing Servant Leadership
Duration: 7 days
Description:
Objectives:
1. Relate a sense of meaning and purpose to one’s personal model of servant leadership.
2. Create a personal model of leadership that incorporates contributions to others, organizations, and society.
3. Explain how Greenleaf's Theology of Institutions applies to institutions in society today.
Topic Material:
Other 2. Core Values Media
View "Core Values Media" to assist you with your personal model of leadership.
Textbook
4. Servant Leadership: Developments in Theory and Research
Read Chapters 14 and 15.
Gradable Items Details Points Possible
Assignment Benchmark Assignment- Personal Model of Leadership - Part 2 Write a paper of 1,250-1,500 words that presents your complete personal model of leadership. Be sure to incorporate the instructor's feedback from the draft of Part 1. The three parts involved in creating your personal model of leadership are as follows:
Select the basic values that will provide the foundation of your model and identify the leadership behaviors that will result from those values. Be sure to select values from all four of the levels: individual, interpersonal, organizational, and societal (be sure to incorporate the feedback from your instructor from your previous draft). Identify how your personal model of leadership helps you create a sense of meaning and purpose for yourself, others, organizations, and society. Identify the impact of your contributions to self, others, organizations, and society.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.
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Discussion Question
Topic 8 DQ 1 What could lead to Greenleaf's theology of institutions becoming a viable model for making societal change? What stands in the way of this idea being achievable?
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Discussion Question
Topic 8 DQ 2 10.0
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In developing your leadership philosophy, what new insights did you gain about yourself as a leader?
Discussion Question
Topic 8 DQ 3 Explain how servant leadership can improve communities and society. Why is leadership courage important to realize these changes?
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Participation 20.0
Grade Scale
Letter Grade
GPA Value Minimum Maximum Interpretation of Level of Performance
A 4.0 93.0 100.0 Superior; outstanding scholarship
A- 3.7 90.0 92.99 Superior; outstanding scholarship
B+ 3.3 87.0 89.99 Superior; outstanding scholarship
B 3.0 83.0 86.99 Above average; good work
B- 2.7 80.0 82.99 Average standard performance
C+ 2.3 77.0 79.99 Average standard performance
C 2.0 70.0 76.99 D 1.0 60.0 69.99 Below standard F 0.0 0.0 59.99 Failure I 0.0 0.0 Course work is
incomplete W 0.0 0.0 Authorized
withdrawal; no credit
- 0.0 0.0 - 0.0 0.0
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