Trends and Future Implications in Health Care Operations Management

Week 11: Trends and Future Implications in Health Care Operations Management

Due 05/09/2015@7 pm

A particularly significant challenge, if it occurs to your organization, is being unprepared for a disruptive technology [or disruptive process] that threatens your competitive position or your marketplace… organizations need to be scanning the environment inside and outside the health care industry to detect such challenges at the earliest possible point in time. (this would be maybe everyone would lose health care insurance)

—National Institute of Standards and Technology, 2015

As you reflect on what you have learned in this course about the changes in health care delivery and their impacts, about tools for project management, decision making, and performance improvement, and the operational implications for these trends and tools, consider how any of the projects or changes taking place can be sustained over the long term, and how change and growth in a health care organization can be managed.

McLaughlin, D. B., & Olson, J. R. (2012). Health care operations management (2nd ed.). Chicago, IL: Health Administration Press.

· Chapter 15, “Holding the Gains” (pp. 387–406)