2017_ihrm_lecture_7.pptx

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What are the 3 things that you learned in the past lecture?

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Agenda

Introduction

Strategic International Human Resource Management

Culture and International HRM/ Cross-cultural management

Global Staffing and International Assignments

Institutions, Actors and Micropolitics: Organizational Culture

Global Talent Management

International Compensation and Reward

Global Labour Regulation and Corporate Social Responsibility (22.3.17)

Gender & Global Diversity Management (29.3.17)

Summary and essay review (5.3.17)

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2017

How Would You Define Compensation?

Rewards

Incentives

Things of value

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Martocchio, J. J. (2013). Strategic Compensation: A Human Resource Management Approach. Upper Saddle River, NJ: Pearson.

Total Rewards Overview

Compensation is part of a larger framework called Total Rewards.

Total Rewards provides a scope that demonstrates compensation is a value adding activity to the employee and not just monetarily defined.

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Types of Base Pay Systems

Job-based

Pay the job (not the person)

Market-based (external equity focus)

Point factor-based (internal equity focus)

Skills / knowledge-based

Pay the person (not the job)

Wages Versus Salaries

Wages generally refer to hourly compensation paid to operating employees. The basis for wages is time.

Salary is income paid to an individual on the basis of time.

A maturity curve is a schedule specifying the amount of annual increases a person will receive.

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Pay Surveys

Pay Surveys are surveys of compensation paid to employees by other employers in a particular geographic area, industry, or occupational group.

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Determining What to Pay

Job evaluation is a method for determining the relative value or worth of a job to the organization so that individuals who perform that job can be compensated adequately and appropriately.

Classification system attempts to group sets of jobs together into clusters, which are often called grades.

The point system requires managers to qualify, in objective terms, the value of the various elements of specific jobs.

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Pay-for-Knowledge and Skill-Based Pay

Pay-for-knowledge involves compensating employees for learning specific information.

Skill-based pay rewards employees for acquiring new skills.

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Wage and Salary Administration

Wage and salary administration is the ongoing process of managing a wage and salary structure.

All managers must be sensitive to these costs and must be vigilant about managing them properly.

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Pay Secrecy

Pay secrecy refers to the extent to which the compensation of any individual in an organization is secret or the extent to which it is formally made available to other individuals.

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Pay Compression and Pay Inversion

Pay compression occurs when individuals with substantially different levels of experience and/or performance abilities are being paid wages or salaries that are relatively equal.

Pay inversion occurs when the external market changes so rapidly that the new employees are actually paid more than experienced employees.

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Mandated Benefits

Unemployment Insurance is a mandated protection plan that provides a basic substance payment to employees who are between jobs.

Social Security provides limited income to retired individuals.

Workers’ Compensation is insurance that covers individuals who suffer a job-related illness or accident.

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Non-mandated Benefits

Private Pension Plans are administered by the organization and provide income to the employees at their retirement.

Defined benefit plans: a private pension plan where the benefit is precisely known based on a simple formula such as years of service. Defined contribution plans: a private pension plan in which the size of the benefit depends on how much money is contributed to the plan.

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Additional Benefits

Wellness programs concentrate on keeping employees from becoming sick rather than simply paying expenses when they do become ill.

Child care programs assist parents with child care expenses.

Cafeteria-style benefits allow employees to choose the benefits they really want.

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The Importance of Compensation

Impacts an employer’s ability to attract and retain employees.

Ensure optimal levels of employee performance in meeting the organization’s strategic objectives.

Compensation’s components

Direct compensation in the form of wages or salary

Base pay (hourly, weekly, and monthly)

Incentives (sales bonuses and or commissions)

Indirect compensation in the form of benefits

Legally required benefits (e.g., Social Security)

Optional (e.g., group health benefits)

Theory Behind Compensation

Equity Theory

Comparing inputs and outputs of a similar co-worker

Perceived inequity affects employee effort

Expectancy Theory

People are motivated by intrinsic and extrinsic outcomes they desire.

People will only be motivated if outcome is possible.

People will only be motivated if outcome is contingent.

Equity Theory

Internal equity

Comparison of my input / reward ratio with that of similar others.

Employees may seek to address imbalance by changing their inputs.

Fairness of pay differentials between different jobs in the organization can be established by job ranking, job classification, point systems and factor comparisons.

External equity

Fairness of organizational compensation levels relative to similar jobs in other organizations.

MBAO 6030 Human Resource Management

Equity Theory Implications

There is tension between internal and external pay equity: Decide where to place the emphasis. Example: “In and out” versus “lifelong” employment system

Let employees know who their pay referents are in the pay system: identify pay competitors and internal pay comparators.

Strive for consistent pay allocations

Monitor internal pay structure and position in the labor market for consistency.

“Monkeys Demand Equal Pay”

A recent study shows brown capuchin monkeys refused to play along when they saw another monkey get a better payoff for performing the same work.

The monkeys were trained to trade a granite token for a piece of cumber. When the reward was the same for both monkeys, they took the cucumber 95 percent of the time.

But it was a different story when one monkey was given something better -- namely, a grape. Then, the other monkey often pitched a fit -- either throwing the token, refusing to eat the cucumber or giving it to the other monkey.

Associated Press 2003

Equity Theory

Equity Theory

Fairness about pay differentials among individuals who hold the same job can be established by using:

Seniority-based pay systems that reward longevity.

Merit-based pay systems that reward employee performance.

Incentive plans that allow employees to receive part of their compensation based on their job performance.

Skills-based pay systems.

Team-based pay plans that encourage cooperation and flexibility in employees.

Job Based Pay

Attraction Depends on market pricing
Motivation No performance impact
Skill Development Learn job-related and upward mobility skills
Culture Bureaucratic, hierarchical
Structure Hierarchical, individual jobs and differentiation
Cost Good control of individual pay

Individual Skill/Knowledge Based Pay

Attraction Attracts learning-oriented individuals, high skills individuals
Motivation Little performance impact
Skill Development Motivates needed skill development
Culture Learning, self-managing
Structure Flat or team-based
Cost Higher individual pay

When to Use a Job-based Pay Policy

A job-based pay work best in situations where:

Job duties are stable.

Skills are generic.

Employees move up through the ranks over time.

Jobs are fairly standardized within the industry.

Drawbacks of a job-based pay system

Discounts individual ability.

Discourages lateral movement.

Tends to be bureaucratic, mechanistic, and inflexible.

Employees’ perceptions of equity are more important than market or point data.

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Individual-based Compensation

Individual-based compensation works when:

The firm has a relatively educated workforce.

Employees often do different jobs

Technology changes frequently.

Employee participation and teamwork are encouraged.

Opportunities for upward mobility are limited.

Opportunities to learn new skills are present.

The costs of employee turnover and absenteeism in terms of lost production are high.

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Pricing Jobs

First conduct job analysis

Qualifications

KSA’s

Non-quantitative methods

Job Ranking (create hierarchy of jobs)

Job Classification (create groups of similar jobs)

Quantitative Methods

Point factor systems

Compare “compensable factors”

Market pricing

Compensable Factors

Hay Factors

Know-how

Problem solving

Accountability

National Position Evaluation Plan (MAA)

Skill

Effort

Responsibility

Job Conditions

Characteristics in the job that the organizational values and that help achieve its objectives.

Pricing Jobs

Executive Compensation

Most senior executives receive their compensation in 2 forms:

base salary

a form of incentive pay (usually a bonus which is based on company performance)

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Legal Issues in Compensation

In many countries there are requirements for a minimum wage, and laws restricting overtime

HR managers must adhere to overtime laws.

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Variable Pay Incentives

Linking performance to pay

Individual – Bonuses, piece-rates, stock options

Team – Bonuses and awards

Plant / Unit / Business – Gainsharing, profit sharing

Corporation – ESOP’s

“Line of sight” is the perceived link between individual behavior and the reward.

Individual Merit

Attraction Good for high performers
Motivation Good line of sight
Skill Development Learn skills that lead to rewarded performance
Culture Performance oriented, job focused
Structure Individual and independent jobs
Cost Depends on the size of the awards

Team Incentives

Attraction Good if team performs well
Motivation Moderate line of sight
Skill Development Encourages team skills
Culture Team focused
Structure Team-based and integrated
Cost High if significant awards given

Organizational Plans

Attraction Good if organization performs well
Motivation Weak line of sight
Skill Development Encourages broad understanding of business
Culture Business involvement
Structure Organization wide integration
Cost Possible self-funding if based on performance improvement

Pay for Performance Requires

Definition of performance

How are we going to measure and compare people?

Distribution of performance

Can we distinguish high and low performers?

Decide the increase for each level of performance.

How large a difference between high and low performers?

Key Strategic Issues in Compensation

Determining compensation relative to the market.

Striking a balance between fixed and variable compensation.

Deciding whether or not to utilize team-based versus individual pay.

Creating the appropriate mix of financial and non-financial compensation.

Developing a cost-effective compensation program that results in high performance.

New Thinking

Strategic approaches to may compensation (pay) systems more responsive:

Pay the person for individual worth (knowledge, skills and competencies) rather than for the value of a job they perform.

Reward excellence through a pay for performance compensation that establishes a clear relationship between a significant amount of pay and attainment of organizational objectives.

Individualize the pay system to give employees choices in how they are rewarded and what reward they receive.

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What are the 3 things that you learned in this lecture?

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Seminar 7: In your workshop group:

Last week you defined groups of employees for your company In the same team and working with the same company setting, this week we will create a compensation plan for each group of employee.

Suppose that our company operates in Brighton

PREPARATION: Find out about local salaries for similar positions in the UK, for instance by analyzing job advertisements on job websites such as www.monster.co.uk

What kind of system do you propose to:

Calculate salary

Ensure that pay is attractive and just for employees

Offer alternative benefits benefits 

Agenda

Introduction

Strategic International Human Resource Management

Culture and International HRM/ Cross-cultural management

Global Staffing and International Assignments

Institutions, Actors and Micropolitics: Organizational Culture

Global Talent Management

International Compensation and Reward

Global Labour Regulation and Corporate Social Responsibility

Gender & Global Diversity Management

Summary and essay review

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2017