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ol-663_milestone_three_guidelines_and_rubric.pdf

OL 663 Milestone Three Guidelines and Rubric Review the case study “Alaska Airlines: Navigating Change” and then complete the following: (a) State what actually occurred in the case regarding Kotter’s steps 5 and 6 of empowering employees for broad-based action and generating short-term wins, and (b) reflect on what you think should have been done in the change effort regarding those two steps. State your reflection as recommendations to implement Kotter’s steps 5 and 6. This milestone will help you build Section II parts E and F of your final project.

E. Enable Action by Removing Barriers 1. Identify the forces, barriers, and hindrances to the organizational change effort, and describe each. 2. How can resistance be recognized? How will you eliminate resistance or mitigate its impact on the implementation of the change plan? 3. Describe actions that will enable and empower employees to help drive the change effort.

F. Generate Short-Term Wins

1. Determine how you will generate short-term wins. How will you reward these wins? 2. What can be gained from short-term wins? Support your response.

Guidelines for Submission: Your paper must be submitted as a 3–6-page Microsoft Word document with double spacing, 12-point Times New Roman font, one- inch margins, and at least three sources cited in APA format. Instructor Feedback: This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center. For more information, review these instructions.

Critical Elements Exemplary (100%) Proficient (90%) Needs Improvement (70%) Not Evident (0%) Value

Change Plan: Forces, Barriers, and Hindrances

Meets “Proficient” criteria, and description is exceptionally clear and contextualized

Identifies the forces, barriers, and hindrances to the organizational change effort and describes each

Identifies the forces, barriers, and hindrances to the organizational change effort, but does not describe each

Does not identify forces, barriers, and hindrances to the organizational change effort

20

Change Plan: Resistance

Meets “Proficient” criteria, and description is exceptionally clear and contextualized

Describes how resistance can be recognized and determines how resistance can be eliminated or mitigated

Describes how resistance can be recognized, but does not determine how resistance can be eliminated or mitigated

Does not describe how resistance can be recognized

20

Change Plan: Enable and Empower

Meets “Proficient” criteria, and description is exceptionally clear and contextualized

Describes actions that enable and empower employees to help drive the change effort

Describes actions, but lacks alignment to enabling and empowering employees

Does not describe actions 20

Change Plan: Short- Term

Meets “Proficient” criteria and supports response with specific examples that further illustrate claims

Determines how short-term wins will be generated and establishes how these wins will be rewarded

Determines how short-term wins will be generated, but does not establish how these wins will be rewarded

Does not determine how short- term wins will be generated

20

Change Plan: Short- Term Wins

Meets “Proficient” criteria, and defense employs specific evidence to support claims

Determines what can be gained from short-term wins and defends response

Determines what can be gained from short-term wins, but does not defend response

Does not determine what can be gained from short-term wins

20

Total 100%