annotatedbib
Negative Affect and Counterproductive Workplace Behavior: The Moderating Role of Moral Disengagement and Gender
Al-Karim Samnani • Sabrina Deutsch Salamon •
Parbudyal Singh
Received: 20 May 2012 / Accepted: 20 January 2013 / Published online: 30 January 2013
� Springer Science+Business Media Dordrecht 2013
Abstract There has been growing scholarly interest in
understanding individual-level antecedents of counterpro-
ductive workplace behavior (CWB). While researchers have
found a positive relationship between individuals’ negative
affect and engagement in CWB, to date, our understanding of
the factors which may affect this relationship is limited. In this
study, we investigate the moderating roles of moral disen-
gagement and gender in this relationship. Consistent with our
hypotheses, we found that individuals with a greater tendency
to experience negative emotions were more likely to engage in
CWB when they had a higher propensity to morally disen-
gage. Moreover, we found that this interacting relationship
varied across men and women. We discuss the theoretical and
practical implications of our findings and offer avenues for
future research.
Keywords Counterproductive workplace behaviors � Moral disengagement � Gender � Deviance
Introduction
Over the past decade, there has been growing attention
devoted to the study of counterproductive workplace behavior
(CWB) (Jones 2009; Spector 2011; Yang and Diefendorff
2009). Also referred to as workplace deviance, anti-social
behaviors and organizational misbehaviors, researchers have
described CWB to include behaviors such as theft, drug and
alcohol abuse, sabotage, vandalism, and disciplinary prob-
lems, among others (Ones 2002; Roberts et al. 2007). More-
over, estimates suggest that as many as 75 % of employees
engage in CWB (Harper 1990; Jones 2009), while up to 95 %
of organizations are affected by behaviors such as theft and
fraud (Case 2000). Indeed, researchers have found that CWB
is very costly for organizations (Mount et al. 2006). Research
suggests that CWB costs U.S. employers nearly $50 billion on
an annual basis and may explain up to 20 % of failed busi-
nesses (Coffin 2003).
Researchers have dedicated significant attention to
investigating antecedents of CWB. Much of this research
has focused on situational variables that are theorized to
provoke employee CWB. For example, researchers have
found that perceived injustice/unfairness (Cohen-Charash
and Mueller 2007; Hershcovis et al. 2007; Jones 2009),
desire for revenge (Jones 2009), and abusive supervision
(Detert et al. 2007) are associated with CWB. Since situ-
ational stressors typically evoke negative emotions among
employees (Fox et al. 2001), the experience of negative
emotions appears to be a significant precursor of CWB.
Perhaps, not surprisingly, one dispositional variable that
has received a significant amount of attention in the CWB
literature is negative affectivity (Yang and Diefendorff
2009), which represents a dispositional tendency toward
experiencing negative emotions (Watson et al. 1988;
Watson and Clark 1984).
While there is evidence that negative affect is positively
associated with engagement in CWB (e.g., Hershcovis et al.
2007; Penney and Spector 2005; Yang and Diefendorff
2009), to date, we have a limited understanding of possible
A.-K. Samnani (&) � P. Singh School of Human Resource Management, York University,
4700 Keele Street, Toronto, ON M3J 1P3, Canada
e-mail: [email protected]
A.-K. Samnani
Odette School of Business, University of Windsor,
401 Sunset Avenue, Windsor, ON N9B 3P4, Canada
S. D. Salamon
School of Administrative Studies, York University,
4700 Keele Street, Toronto, ON M3J 1P3, Canada
123
J Bus Ethics (2014) 119:235–244
DOI 10.1007/s10551-013-1635-0
boundary conditions of this relationship. In this paper, we
investigate the role played by moral disengagement, a cog-
nitive mechanism which deactivates moral self-regulatory
processes (Bandura 1986; Detert et al. 2008) in the rela-
tionship between negative affect and CWB. We also exam-
ine whether this relationship is further complicated when
considering the role of gender. Specifically, we draw on
relational theory (Miller 1976) to suggest that the moderating
effect of moral disengagement will differ across men and
women. We thus contribute to the CWB literature by
investigating important boundary conditions in the rela-
tionship between negative affect and CWB.
In the following section, we provide a brief overview of
the relevant CWB literature. We then theorize negative
affect, moral disengagement, and gender affect CWB,
which enable us to generate our hypotheses. Thereafter, we
discuss the methods and analyses we used to test our
hypotheses, and present our results. Finally, we conclude
by discussing the theoretical and practical contributions of
our study, presenting its limitations and offering areas for
future research.
Counterproductive Workplace Behaviors (CWBs)
CWB refers to employee behaviors that are harmful toward
the organization and/or other employees (Robinson and
Bennett 1995). Hence, there are two major types of CWB
identified in the literature: individual- and organization
directed (Bennett and Robinson 2000). CWB that is
directed at other employees can include physical or verbal
aggression and other forms of interpersonal mistreatment
that can be described as harmful. CWB directed toward the
organization includes theft, sabotage, withdrawal of work
efforts, and any other type of behavior that is harmful to the
organization (e.g., Mount et al. 2006). We are particularly
interested in the latter type of behavior: organization-
directed CWB.
As mentioned, a significant amount of research has
found that negative affect is positively correlated with
CWB (e.g., Hershcovis et al. 2007; Penney and Spector
2005; Yang and Diefendorff 2009). To date, however, we
lack sufficient understanding of the conditions that may
affect this relationship. Avenues that may offer insight into
this relationship are morals and ethics. Surprisingly, there
has been a paucity of research examining the role of morals
and ethics in predicting CWB (Andreoli and Lefkowitz
2009; Henle et al. 2005), as evident in reviews of the CWB
literature (e.g., Bennett and Robinson 2003; Judge et al.
2006; Spector 2011), although some researchers have
suggested that individual-level constructs related to morals
may help explain engagement in CWB (e.g., Dilchert et al.
2007). In this paper, we examine individuals’ propensity to
morally disengage as a moderator of the negative affect-
CWB relationship. We contend that individuals with high
negative affect will be more likely to engage in CWB when
their propensity to morally disengage is high. Furthermore,
we investigate how this moderating effect differs across
men and women. We present our diagrammatic model and
hypotheses in Fig. 1 (below).
Negative Affect
Negative affect represents a dispositional tendency toward
experiencing negative emotions (Watson et al. 1988;
Watson and Clark 1984), such as anxiety, fear, sadness,
and anger. A number of studies that examined the rela-
tionship between negative affect and CWB (e.g., Aquino
et al. 1999; Fox et al. 2001; Hershcovis et al. 2007; Penney
and Spector 2005; Yang and Diefendorff 2009) have found
that individuals with high levels of negative affect are more
likely to engage in CWB than those with low levels of
negative affect.
Several explanations have been suggested to explain the
impact of negative affect on engagement in CWB.
Employees with high negative affect tend to perceive the
world more negatively (Penney and Spector 2005) and may
therefore have greater motivation to engage in behaviors
that they believe will help them reduce, or cope with, these
negative emotions (Cropanzano et al. 2003). An explana-
tion for the relationship between negative affect and CWB
is thus offered through the concept of ‘‘affect manage-
ment’’ (Dalal et al. 2009, p. 1053), whereby employees
who experience negative emotions will seek to repair their
affective state through engagement in CWB. For example,
employees who believe that the organization is a source of
their negative emotions will tend to reciprocate by
engaging in negative behaviors toward the organization to
feel a sense of retribution (Blau 1964). Another example is
employees who engage in withdrawal forms of CWB so as
to repair their affective state by avoiding the problem
(Dalal et al. 2009).
Even when employees do not view their organization as
the source of their negative emotions, they may nonetheless
H3
H2
H1 Negative Affect CWB
Moral Disengagement
Gender
Fig. 1 CWB: a three-way interaction
236 A.-K. Samnani et al.
123
view it as an easy target on which they can diffuse their
frustration (Cropanzano et al. 2003). With employees
spending a significant portion of their day at work, the
organization becomes a likely target for diffusing frustra-
tion. Hence, employees may engage in CWB as a way of
managing their negative emotions regardless of the specific
source of these emotions.
Furthermore, employees with high negative affect tend
to have greater sensitivity and emotional reactivity to
experiences at work than those with low negative affect
(Larsen and Ketelaar 1991). This greater reactivity will
make individuals with high negative affect more likely to
convert their emotions into CWB than individuals who
have low emotional reactivity. This is because emotional
reactivity entails a stronger translation of affect into actual
behavior (Larsen and Katelaar 1991). This is consistent
with Spector and Fox’s (2002) voluntary work behavior
model. Their model suggests that work situations can
produce greater affect, which energizes employee action
tendencies through voluntary work behaviors such as CWB
(Spector and Fox 2002). Therefore, employees who have a
strong tendency to experience negative emotions will more
likely engage in CWB directed toward the organization
than those with a lower tendency to experience negative
emotions. Based on the above discussion, we derive our
first hypothesis below.
Hypothesis 1 There will be a positive relationship
between individuals’ negative affect and their CWB.
The Moderating Role of Moral Disengagement
Moral disengagement refers to an individual’s ability to
deactivate moral self-regulation and self-censure, which
allows individuals to engage in behavior that is inconsistent
with moral standards without the associated self-sanctions
and guilt (Bandura et al. 1996; Detert et al. 2008). More
specifically, individuals deactivate moral self-regulation by
reframing the situation in a way that allows them to
rationalize and justify certain behaviors that are inconsis-
tent with moral standards.
Moral disengagement is a relatively new construct
applied in organizational research. Detert et al. (2008,
p. 374) assert that in relation to its consequences, ‘‘our
understanding of moral disengagement remains at an early
stage.’’ Extending prior research that investigated moral
rationalizing and justification as a mechanism to justify
previous actions, they found support for moral disengage-
ment as a predictor of future unethical behaviors. Further-
more, in concluding, they ‘‘speculate’’ (p. 384) that moral
disengagement may influence behaviors such as CWB.
Employees may use one of several rationalizations as a
reflection of their moral disengagement. To illustrate,
employees may rationalize and justify their behaviors in a
way that make these behaviors appear more acceptable
(Bandura 1986). This can include explanations that justify
the behaviors, such as theft in response to false promises
from the organization or perceptions of inequity. Indeed,
research has associated increased theft with perceptions of
inequity about monetary compensation (Dilchert et al.
2007; Greenberg 1990). Conversely, employees may use
advantageous comparisons to justify their unethical
behaviors (Detert et al. 2008). Another way through which
employees may rationalize behaviors that are inconsistent
with moral standards is to displace responsibility onto
others. For example, employees may convince themselves
that certain organizational practices are responsible for
their misuse of company time; thus, the organization
should be blamed for employee actions. Employees may
similarly attempt to diffuse responsibility by suggesting
that they engage in fraud because other employees commit
fraud, thereby diffusing responsibility from any single
employee (Ashforth and Anand 2003; Murphy and Dacin
2011). Finally, employees may distort the consequences by
suggesting that their acts of theft do not significantly affect
the organization because of its strong revenue stream
(Detert et al. 2008). Overall, there are a number of ways in
which employees may rationalize their behaviors, which
allow them to cognitively disassociate themselves with
acting in an unethical or immoral manner (Claybourn
2011).
We contend that the ability of employees to morally
disengage through various rationalization and justification
mechanisms will tend to make it easier for them to engage
in CWB because of fewer self-sanctions and less feeling of
guilt. Because CWB is viewed as inconsistent with moral
standards (Roberts et al. 2007) such behavior may be
associated with initial feelings of guilt. However, individ-
uals who can minimize feelings of guilt may be more likely
to engage in CWB. Specifically, we suggest that employees
who have high levels of moral disengagement may be more
likely to act upon their negative emotions in a manner that
is inconsistent with moral standards than those with low
levels of moral disengagement. In other words, when
employees have a tendency to experience negative emo-
tions and morally disengage, they will engage in more
CWB than those without a tendency to morally disengage.
Thus, for example, employees with high moral disen-
gagement may use one or more of many potential expla-
nations to rationalize and justify their immoral behaviors
(e.g., advantageous comparison, displacing responsibility)
(Bandura 1986). Employees may convince themselves
that engaging in a CWB such as theft or vandalism rep-
resents a more effective way of coping with their emotions
than more aggressive behaviors such as violence (i.e.,
using advantageous comparison as a rationalization).
Negative Affect and Counterproductive Workplace Behavior 237
123
Similarly, employees may rationalize that engaging in
CWB such as spending company time on personal issues or
daydreaming and fantasizing is justified when considering
that other employees arrive to work late on a regular basis.
Alternatively, employees may rationalize their CWB by
displacing responsibility. For instance, employees may
convince themselves that the organization is responsible
for their negative emotions (e.g., sadness, anger) and thus
are deserving of the CWB. We therefore derive the fol-
lowing hypothesis:
Hypothesis 2 Moral disengagement will moderate the
relationship between negative affect and CWB, whereby
employees with higher levels of moral disengagement will
be more likely to engage in CWB than those with lower
levels of moral disengagement.
The Moderating Role of Gender
Given extant literature on gender in the context of morality
and ethics (O’Fallon and Butterfield 2005; Schminke et al.
2003), we believe that it is important to consider the role of
gender in the negative affect-CWB relationship. Investi-
gating ethics and morals provokes gender-related questions
given the ongoing debate and conflicting views on the role
of gender. More specifically, a significant amount of debate
has occurred over the past few decades about the presence
of gender differences in unethical behaviors and moral
reasoning (Detert et al. 2008; Schminke et al. 2003). On
one hand, several researchers have found empirical support
for women being more ethical than men (e.g., Ameen et al.
1996; Singhapakdi 1999). On the other hand, other
researchers have found little to no differences across gen-
der in ethical behaviors (e.g., Jones and Kavanagh 1996;
Robin and Babin 1997). Nevertheless, some more recent
empirical evidence suggests that gender differences may be
pronounced when considering the role of moral disen-
gagement on unethical behaviors (Detert et al. 2008).
We draw upon relational theory (Miller 1976) to predict
that high negative affect females with high moral disen-
gagement engage in less CWB than similar males. Rela-
tional theory suggests that connectedness and relationship
building represent central and desired aspects of women’s
development (Miller and Stiver 1997; Schminke et al.
2003). Moreover, this theory suggests that females possess
a unique desire to develop and maintain personal relations
with others (Schminke et al. 2003). Such desires and goals
will tend to make women more hesitant than males to
engage in behaviors such as CWB because these behaviors
may likely compromise positive relations with others, such
as supervisors and peers. Hence, females’ desire for posi-
tive personal relations may tend to limit their engagement
in CWB even when they have a high proneness to moral
disengagement. For men, on the other hand, a relatively
lower desire for connectedness and relationship building
will be associated with a lower perceived cost of engage-
ment in CWB and, in turn, greater engagement in such
behavior. Hence, according to relational theory, moral
disengagement will not strengthen the negative affect-
CWB relationship for females as much as it will for males.
Furthermore, some research has demonstrated that
females pay greater attention to distinguishing between
ethical versus unethical behaviors (Frank et al. 1997).
Researchers have also contended that females tend to be
more accurate than males in their assessments of whether
they are actually engaging in ethical versus unethical
behaviors (Fiske and Taylor 1984; Schminke et al. 2003).
This suggests that even when high negative affect females
have a strong propensity to morally disengage, their ability
to more clearly recognize unethical behaviors such as
CWB will tend to result in lower CWB than males who
have high negative affect and a strong propensity to mor-
ally disengage. Therefore, based on the above argumenta-
tion, we develop the following hypothesis:
Hypothesis 3 There will be a three-way interaction
between negative affect, moral disengagement, and gender
to predict CWB, such that the two-way interaction between
negative affect and moral disengagement will be stronger
for males whereby high negative affect males who have
high levels of moral disengagement will be more likely to
engage in CWB than high negative affect females who
have high levels of moral disengagement.
Method
Participants
We conducted a survey-based study in a large university in
Canada. The project was evaluated and approved by the
university’s research ethics board according to the guide-
lines of the Tri-Council Policy Statement: Ethical Conduct
for Research Involving Humans (Canadian Institutes of
Health Research et al. 2005). The department from which
these respondents were drawn offers many evening and
night classes. Approximately 70 % of students in this
department are employed full-time. Only students who
were working were included in the sample. Hence,
respondents who were not working were removed from the
study. The students were pursuing majors in business/
management disciplines (e.g., general management, mar-
keting, human resource management) and were senior
students completing their undergraduate degree.
In total, 274 surveys were completed of which 221 were
useable (81 %). Because we restricted our sample to
238 A.-K. Samnani et al.
123
senior-level students, the number of respondents with full-
time work experience in our particular sample was higher
than the 70 % at the departmental-level. With respect to
years of full-time work experience, 26 % of respondents
had between 1 and 2 years, 29 % had 3–4 years, 23 % had
5–6 years, 12 % had 7–8 years, 5 % had 9–10 years, and
5 % had more than 10 years of work experience. In terms
of age, approximately 22 % of respondents were
18–20 years old, 49 % were 21–23 years old, 14 % were
24–26 years old, 6 % were 27–29 years old, and 9 % were
30 years of age or older. With respect to gender, 28 % of
respondents were male.
Procedures
Respondents from several classes were invited to complete the
survey during class time (students were told not to complete the
survey if they did so in another class but there were no cases like
this). A research assistant administered the surveys and assured
respondents that their responses will remain anonymous. While
the respondents completed hard copy surveys, they were
instructed not to write their name anywhere on the survey to
allow for full anonymity. The respondents submitted their
completed survey directly to the research assistant and were
made aware at the outset that the surveys would not be seen by
their course instructors. Respondents were told that participa-
tion in the study was voluntary. A number of researchers
investigating CWB have similarly used working samples of
students (e.g., Jones 2009; Penney and Spector 2005; Spector
et al. 2010; Yang and Diefendorff 2009).
Measures
Counterproductive Workplace Behaviors (CWBs)
In line with suggestions made in previous research (e.g.,
Detert et al. 2007), we took a broad approach to CWB by
measuring a composite of behaviors, rather than single
specific behaviors (e.g., theft). We measured CWB using a
scale developed by Bennett and Robinson (2000). Since we
were specifically interested in CWB directed toward the
organization, we used the organization-directed CWB scale
consisting of twelve items. The items were assessed on a
5-point Likert scale ranging from ‘‘Never’’ to ‘‘Often.’’
Sample items included ‘‘taken property from work without
permission,’’ ‘‘spent too much time fantasizing or day-
dreaming instead of working,’’ and ‘‘littered your work
environment.’’ Cronbach’s alpha for this scale was 0.79.
We used a self-report of CWB, consistent with a number
of studies measuring this construct (e.g., Cohen-Charash
and Mueller 2007; Jones 2009; Marcus and Schuler 2004;
Yang and Diefendorff 2009). Moreover, recent meta-ana-
lytic evidence suggests that self-rater reports of CWB are
in fact more predictive of employees’ actual engagement in
these behaviors than other reports (Berry et al. 2011). As
Yang and Diefendorff (2009) similarly contend, CWB is
reasonable to measure based on self-report data. Other
potential sources of information about employee behaviors
(e.g., peers, supervisors, subordinates) would tend to be
less aware of their co-worker’s engagement in various
forms of CWB (e.g., fantasizing, daydreaming, intentional
slowing down of work, discussion of confidential company
information with outsiders, and dragging out of work for
the purpose of increasing overtime pay) than the actual
perpetrator (see Bennett and Robinson 2000).
Negative Affect
We used a 10-item scale to measure negative affect,
developed by Watson et al. (1988). Respondents were
asked to indicate the extent to which they generally
experience certain negative emotions and feelings. The
items were assessed on a 5-point Likert scale ranging from
‘‘Very slightly or not at all’’ to ‘‘Extremely.’’ Sample
emotions and feelings included ‘‘distressed,’’ ‘‘upset,’’ and
‘‘scared.’’ Cronbach’s alpha for this scale was 0.85.
Moral Disengagement
We used a 24-item scale that was developed by Bandura
et al. (1996) and later modified by Detert et al. (2008) to
measure moral disengagement. Respondents were asked to
indicate the extent to which they agree or disagree with
each statement. The items were assessed on a 7-point
Likert scale ranging from ‘‘Disagree strongly’’ to ‘‘Agree
strongly.’’ Sample items include ‘‘it is alright to fight to
protect your friends,’’ and ‘‘if people are living under bad
conditions, they cannot be blamed for behaving aggres-
sively.’’ Cronbach’s alpha for this scale was 0.90.
Gender
We used a one-item question requesting respondents to
indicate whether they are male or female.
Control Variables
We controlled for work experience by asking participants
to indicate the number of years that they have worked in an
organization. We also controlled for age by asking partic-
ipants to indicate their age group (e.g., 18–20; 21–23;
24–26, etc.).
Negative Affect and Counterproductive Workplace Behavior 239
123
Results
Correlations and Descriptive Statistics
Table 1 (above) presents the means, standard deviations,
and intercorrelations between the variables. Moral disen-
gagement, negative affect, and gender are all significantly
correlated with CWB. Work experience was essentially
unrelated to CWB and weakly correlated with moral dis-
engagement. Age was weakly correlated with both CWB
and moral disengagement. Finally, the mean (2.50) and
standard deviation (0.78) for moral disengagement, along
with the mean (1.87) and standard deviation (0.52) for
CWB, suggest that such tendencies and behaviors are not
particularly high among employees. Moreover, the mean
and standard deviation found for moral disengagement in
this current study are similar to those found by Detert et al.
(2008).
Moderators: Interactions Between Negative Affect,
Moral Disengagement, and Gender
In order to test our hypotheses, we used hierarchical
ordinary least squares regression analyses, following the
moderated regression procedures recommended by Aiken
and West (1991) (see Table 2 above). We centered the
independent variables when testing interactions. In Model
1, we included only the control variables. Work experience
and age accounted for approximately 4 % of the variance
in CWB. Furthermore, the results indicated that older
respondents were less likely to engage in CWB (b = - 0.26, p \ 0.01). Work experience was not significantly related to CWB.
In Model 2, the control variables (work experience and
age) were entered, followed by each of the independent
variables (negative affect, moral disengagement, and gen-
der). As predicted in Hypothesis 1, negative affect was
Table 1 Means, standard deviations, and intercorrelations of study variables
Variable Mean SD 1 2 3 4 5 6
1. Age 3.40 1.40 –
2. Work experience 4.80 3.59 0.62** –
3. Negative affect 2.16 0.71 -0.15* -0.12 (0.85)
4. Moral disengagement 2.50 0.78 -0.10 -0.11 0.12 (0.90)
5. Gender 0.71 0.45 0.00 0.02 0.02 -0.22** –
6. CWB 1.87 0.52 -0.16* -0.01 0.32** 0.43** -0.24** (0.79)
N = 221
* p \ 0.05 ** p \ 0.01
Table 2 Results of hierarchical moderated regression analyses
for counterproductive
workplace behavior
Reported values are
standardized regression
coefficients
Gender: female = 1; male = 0
* p \ 0.05 ** p \ 0.01 *** p \ 0.001
Variables Counterproductive workplace behaviors
Model 1 Model 2 Model 3 Model 4
Control variables
Work experience 0.16 0.21** 0.19** 0.20**
Age -0.26** -0.22** -0.21** -0.23**
Independent variables
Negative affect 0.28*** 0.39*** 0.30**
Moral disengagement 0.36*** 0.44*** 0.47***
Gender -0.17** -0.15** -0.12*
Moderator variables
Negative affect 9 moral disengagement 0.18** 0.40***
Negative affect 9 gender -0.15 -0.08
Moral disengagement 9 gender -0.11 -0.12
Negative affect 9 moral disengagement 9 gender -0.27**
R 2
0.04 0.32 0.37 0.39
Adjusted R 2
0.03 0.31 0.35 0.37
Change in R 2
0.04 0.28 0.05 0.02
F change 4.66* 29.53*** 5.47** 7.57**
240 A.-K. Samnani et al.
123
significantly related to CWB (b = 0.28; p \ 0.001), indi- cating that individuals with higher levels of negative affect
would be more likely to engage in CWB than those who
have lower levels of negative affect. Thus, Hypothesis 1
was supported.
In Model 3, along with the control variables and the
independent variables, we entered the three two-way inter-
action terms. As predicted in Hypothesis 2, the interaction
between negative affect and moral disengagement was sig-
nificant (b = 0.18; p \ 0.01). There was also a statistically significant increase in variance explained in R
2 in Model 3
(F = 5.47, p \ 0.01). By means of the procedure outlined by Aiken and West (1991), in Fig. 2, we plotted this interaction.
As illustrated, consistent with our hypothesis, individuals
with high negative affect were more likely to engage in CWB
when they had high moral disengagement.
In Model 4, we added the proposed three-way interaction.
The three-way interaction between negative affect, moral
disengagement, and gender was significant (b = -0.27; p \ 0.01). Model 4 in Table 2 shows that the addition of the three-way interaction increases the overall variance
explained by 0.02 (F = 7.57, p \ 0.01). By means of the procedure outlined by Aiken and West (1991), we plotted
this three-way interaction (Fig. 3). As hypothesized, the
highest level of CWB is found for men with high levels of
both negative affect and moral disengagement.
To investigate this three-way interaction further, we
conducted post hoc analyses and calculated slope differ-
ence tests (Dawson and Richter 2006). The results are
reported in Table 3 (see above), which show that slope 2,
representing males with high moral disengagement, is
significantly different than the other three slopes. Together,
the above findings lend support to hypothesis 3. Interest-
ingly, no significant difference was found between slopes 3
and 4, representing females with low moral disengagement
and men with low moral disengagement, respectively.
Discussion
Our study illustrated that the relationship between negative
affect and CWB is indeed fairly complex. More specifi-
cally, individuals with high negative affect were more
likely to engage in CWB when their propensity to morally
disengage was high. Furthermore, consistent with our
hypothesis, this relationship was moderated by gender. We
found that males were likely to engage in CWB more
frequently than females with similar high negative affect
and high moral disengagement. Our findings, therefore,
reveal a complex three-way interaction between negative
affect, moral disengagement, and gender in predicting
CWB. We conclude with a discussion of the theoretical
1
1.5
2
2.5
3
3.5
4
4.5
5
Low NA High NA
C W
B s
Low MD
High MD
Fig. 2 The moderating effect of moral disengagement on the negative affect–CWB relationship
1
1.2
1.4
1.6
1.8
2
2.2
2.4
2.6
2.8
3
Low NA High NA
C W
B s
(1) High MD, FEMALE
(2) High MD, MALE
(3) Low MD, FEMALE
(4) Low MD, MALE
Fig. 3 A three-way interaction between negative affect, moral disengagement, and gender to explain CWB
Table 3 Slope differences for the three-way interaction
Pair of slopes t value for
slope difference
p value for
slope difference
(1) and (2) -2.826 0.005
(1) and (3) 0.243 0.808
(1) and (4) 1.338 0.182
(2) and (3) 3.381 0.001
(2) and (4) 4.232 0.000
(3) and (4) 1.205 0.230
Negative Affect and Counterproductive Workplace Behavior 241
123
contributions of this study while providing directions for
future research, the practical implications of our findings,
and outline some limitations of our study.
Theoretical Contributions and Directions for Future
Research
Our analysis demonstrates the telling role played by
moral disengagement in explaining the negative affect-
CWB relationship. Negative emotions are more likely to
trigger engagement in CWB when individuals have a
tendency to morally disengage. Moreover, we found that
experiencing negative emotions may itself not be suffi-
cient to explain why employees engage in CWB.
Employees with high levels of negative affect who were
not prone to morally disengaging were less likely to
engage in CWB than those who were prone to morally
disengaging. Building on our study, future research
should further explore the role of morality and ethics in
explaining CWB. For instance, does the ability to mor-
ally disengage predict whether individuals who perceive
injustice retaliate with organization-directed CWB? Does
an employee’s proneness to morally disengage explain
his/her engagement in aggression or bullying behavior
toward others? These are interesting questions that can
help us understand the mechanisms that individuals use
to engage in such types of behaviors. Moreover, our
analysis focused on the cognitive aspects of morals and
ethics, whereby individuals’ ability to rationalize uneth-
ical behaviors was used as a predictor. These cognitive
mechanisms add an important piece to our understanding
of CWB and researchers should investigate other possible
cognitive mechanisms that may explain employee
engagement in such behaviors.
We also investigated the role of gender in predicting
CWB, which allowed us to contribute to the ongoing
debate regarding gender and unethical behaviors. The
interaction between negative affect and moral disengage-
ment varied across gender as men tended to be more likely
than women to engage in CWB when they both had high
moral disengagement and negative affect. Investigating the
varying effects of certain relationships across men and
women may indeed tell us that such relationships are sig-
nificantly different for women than for men. Accounting
for these differences can enable us to more closely capture
the effects of various phenomena. Therefore, we encourage
researchers to investigate how important relationships
about organizational phenomena may differ across gender,
work experience, and so on. While capturing these vari-
ables as controls is certainly important in many cases, we
believe—and illustrated—that investigating their direct and
interacting effects can also add value to our understanding
of phenomena.
Implications for Practice and Policy
There are some important implications from this study for
organizations. First, this study indicated that negative
emotion itself did not provide a complete picture of
employees’ engagement in CWB. While prior research has
emphasized the role of negative affect, our study revealed
that negative emotions were more likely to translate into
CWB when employees also had high levels of moral dis-
engagement. Hence, while organizations may take prior
findings to suggest that they should resist hiring employees
with high negative affectivity, such resistance toward hir-
ing these individuals may not be necessary. Instead, orga-
nizations should focus on employee history or other
characteristics that may signal their proneness or willing-
ness to justify engaging in behaviors that are inconsistent
with moral standards.
Limitations
This study is not without limitations. First, given that all
the measures in the study were captured through a single
source, it is possible that there is a common method vari-
ance issue. To examine whether common method variance
was a problem in this study, we conducted a post hoc
Harman’s single factor test which revealed multiple factors
(13 factors) versus a single dominant factor (see Podsakoff
and Organ 1986). By running a factor analysis, this test
allowed us to identify whether there was the presence of a
single factor solution. If there is the presence of one gen-
eral factor, this would suggest substantial common method
variance since this factor would explain the majority of
variance in the variables (Chiaburu and Baker 2006).
Running this test revealed that one single factor did not
explain the majority of original variance in the variables.
Moreover, common method variance is generally less
likely to be a problem for complicated interaction effects
(Chang et al. 2010). Furthermore, with gender playing an
important role in our model, we believe that its objective
nature further alleviates potential common method issues.
While self-reports may be problematic in certain con-
texts, it was important to measure the variables in this
study from the employee’s perspective. For instance, sev-
eral researchers have used and/or indicate preference for
self-reports of CWB since other sources of information
(e.g., co-workers, supervisors) would be less likely to know
whether their colleague is engaging in CWB such as
spending significant time on personal emails, daydreaming,
or stealing (e.g., Cohen-Charash and Mueller 2007; Jones
2009; Marcus and Schuler 2004; Yang and Diefendorff
2009). Notably, recent meta-analytic research in fact rec-
ommends self-reports of CWB over other-reports (Berry
242 A.-K. Samnani et al.
123
et al. 2011). Finally, self-reports also more accurately
capture individuals’ ability to morally disengage through
moral justification and rationalization, and for indicating
their tendency to experience negative emotions than
information from other sources.
This study gathered the data using a cross-sectional
research design, which therefore does not allow us to infer
causality. We believe, however, that the nature of the
relationships we have tested intuitively lend themselves to
a single direction. For instance, we find it difficult to the-
orize how CWB would causally lead to varying levels of
negative affect, moral disengagement, or gender. Instead,
theory has tended to suggest that moral disengagement
(Detert et al. 2008; Dilchert et al. 2007) and negative affect
(Hershcovis et al. 2007; Penney and Spector 2005; Yang
and Diefendorff 2009) causally lead to CWB.
Finally, we used a sample of working students. Working
student samples have been commonly used when investi-
gating CWB (e.g., Jones 2009; Penney and Spector 2005;
Spector et al. 2010; Yang and Diefendorff 2009). Never-
theless, we recognize and acknowledge the weaknesses
associated with this research design. A study in a single
organization may have isolated the effects of contextual
factors. Nevertheless, we balanced this with the benefits of
gathering responses from participants from multiple orga-
nizations, which led us to choose the latter design. In doing
so, we can infer that factors inherent in the culture or cli-
mate of the organization are less likely to have inflated our
results than if we had investigated our research question in
a single organization.
Conclusion
There has been growing scholarly interest on CWB in the
workplace as a result of the negative consequences these
behaviors have for organizations. We contribute to this
growing literature by investigating a more complex model
focused on the base relationship between negative affect and
CWB. In our model, we investigated the interacting roles of
moral disengagement and gender in the negative affect-
CWB relationship. We found empirical support for our
hypotheses. Moral disengagement helped explain the psy-
chological and cognitive mechanisms used by those who
convert their negative emotions into CWB. Moreover, we
found that this interacting relationship was stronger for men
in comparison to women. This study provides a strong
foundation to guide further efforts in exploring the powerful
role of morality and ethics in predicting those who are more
likely to engage in behaviors such as CWB. In addition, we
hope our contribution will stimulate further debate and
investigation about the role of gender in ethics and CWB.
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- Negative Affect and Counterproductive Workplace Behavior: The Moderating Role of Moral Disengagement and Gender
- Abstract
- Introduction
- Counterproductive Workplace Behaviors (CWBs)
- Negative Affect
- The Moderating Role of Moral Disengagement
- The Moderating Role of Gender
- Method
- Participants
- Procedures
- Measures
- Counterproductive Workplace Behaviors (CWBs)
- Negative Affect
- Moral Disengagement
- Gender
- Control Variables
- Results
- Correlations and Descriptive Statistics
- Moderators: Interactions Between Negative Affect, Moral Disengagement, and Gender
- Discussion
- Theoretical Contributions and Directions for Future Research
- Implications for Practice and Policy
- Limitations
- Conclusion
- References