e business commerce ... compare between given good and bad websites ?

MUHAMMAD ASFAND 30307849

E-commerce and technologies Assignment 1

muhammad asfand 4/14/2107

Contents Question 1 ..................................................................................................................................................... 3

Question 2 ...................................................................................................................................................... 3

Punjab group of colleges. .......................................................................................................................... 3

University of South Australia ..................................................................................................................... 3

Question 3 ...................................................................................................................................................... 3

Punjab group of colleges. .......................................................................................................................... 3

University of South Australia ..................................................................................................................... 4

Question 4 ...................................................................................................................................................... 4

Table of comparison .................................................................................................................................. 4

Question 5 ...................................................................................................................................................... 5

Compare and contrast. .............................................................................................................................. 5

Appendix. ....................................................................................................................................................... 6

Punjab group of colleges ........................................................................................................................... 6

University of south Australia ..................................................................................................................... 7

Reference list ................................................................................................................................................. 7

Question 1 The first business model from the chosen business is business to consumers (B2C). The name of the

business is “Punjab group of colleges” . the url of this business is http://pgc.edu.pk/ the second

business model from the chosen business model is business to consumers(B2C). the name of the

business is “university of south Australia”. The url of the business is http://www.unisa.edu.au/

(Schneider, G (2015) E-Commerce (11th) Course Technology)

Question 2

Punjab group of colleges.

This business belongs to “business to consumer” business model. This business belongs to this

model because the business is dealing directly with the students which are their consumers and

the students can get all the information from the website of the business. The business is

providing services or information about the activities of the business directly to the costumers

through the websites.

University of South Australia

This business belongs to “business to consumer” business model. This business belongs to this

model because the business is dealing directly with the students which are their consumers and

the students can get all the information from the website of the business. The business is

providing services or information about the activities of the business directly to the costumers

through the websites.( Schneider, G (2015) E-Commerce (11th) Course Technology)

Question 3

Punjab group of colleges.

The aim of the business is to provide all the information to the students easily through their

websites. The aim should be to give the students comfortability to access all the information

easily. The aim is to attract the students on the website so that they can get the required

information straight from their accounts that are on the website of the business. information

should be eay to read and the users should be satisfied about their privacy.

University of South Australia

The goal of the business is to give comfort and ease to the students to access the required

information easily. The goal is to attract students to the business through the website by making

it user friendly. The main thing is the privacy of the users. The business should satisfy the users

about their privacy and security of the website.( Schneider, G (2015) E-Commerce (11th) Course Technology)

Question 4

Table of comparison

Attributes Punjab group of colleges UniSa

URL relate to the business name Very good. Customer can easy understand about the type of business.

Very good. Customer can easily understand the type of business from url.

How easily is the website found using general internet

Very good. Customer can easily find the website on internet.

Very good. It is easy to find the website of Unisa on internet.

the website give me all the organisational information

Poor. It does not tell the customer about all the things and campuses of the colleges.

Very good. Customer gets all the information on the website

requirements to provide a user’s (personal or sensitive) information

inapplicable. It does not allow user to create any account. So it does not ask about any personal information.

Good. To create account it always ask about the appropriate information of the users.

reassure users about the security and use of their information

Inapplicable. There is no user account on the website.

Good. The website assure the user about the security by giving accounts and passwords.

website foster user trust in the organisation

Good. It can easily attract customers. And can get their trust.

Good. It can easily attract customers. And can get their trust.

How well does the website address legal issues

inapplicable inapplicable

accessibility needs of users Poor. It is not easy to access all the information on the website.

Good. Users can easily access all the information that they need.

the language or cultural needs of users

Poor. It is poor because a lot of people does not know English in that part of country and the website is in English.

Inapplicable. All the users know English.

all the product information that a user could reasonably require

Poor. Users cannot get all the campuses information on the website.

Good. User can easily get all the information of campuses and degrees on the website.

allow all the customisation (user- managed features) that a user could reasonably expect

Poor. There is no customization on the website for the users.

Good. It allows users to customize their accounts.

website personalise the experience for users

inapplicable good

website identify sufficient channels for user service/support

Poor. There is no support for the users.

Good. It provides support to the users in any bad situation.

any information on the website about the organization about products or services

Good. It tells user about all the services.

Good. User can easily see all the services or degrees on the website.

How easy is the information on the website to read

Good. The writing pattern on the website is good and really easy to read.

Very good. It is easy to read all the information on the website.

easy to navigate Good. It is easily to navigate through the website to get required information.

Very good. Users can easily navigate through the website to get required information.

How appropriate are the website aesthetics for target audience

inapplicable inapplicable

How well does the website foster community among users

Very poor. There is nothing on the website which allow users to interact with each other.

Very good. There are a lot of groups and chat rooms where users can interact with each other.

How quickly does the website load into your browser

Very good. All the browsers easily load the website.

Very good. All the browsers easily load the website.

How well does the website support different web-browsers or platforms (e.g. mobile devices

Very good. Users can easily access the website from any device.

Very good. Users can easily access website. It has mobile application for the users.

Does the website provide a sufficient range of payment options as could be reasonably expected

inapplicable inapplicable

Does the website provide a sufficient range of delivery options as could be reasonably expected

Inapplicable. Inapplicable.

(Schneider, G (2015) E-Commerce (11th) Course Technology)

Question 5

Compare and contrast.

the things that are good in both websites are that their url is quite good. User can easily tell the type of

business by looking at the url. The second good quality of both websites is that they are easily accessible

from the internet and it is easy to navigate on both of the websites. The information on the websites is

easy to read for the users.

There are some differences in these two websites as in the website of Punjab colleges users cannot have

their accounts and so that they cannot access all the information directly from the websites e.g online

lectures etc. whereas on the UniSa website user can easily access all the information. The website of

Punjab colleges does not have all the information regarding the needs of the users. UniSa provides all

the information about everything on their website.

So the website of the university of south Australia is more successful than the website of Punjab group

of colleges.( Schneider, G (2015) E-Commerce (11th) Course Technology)

Appendix.

Punjab group of colleges

University of south Australia

Reference list Schneider, G (2015) E-Commerce (11th) Course Technology

Lecture slides e-commerce and technologies