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· Spitzer, D. R. (2005). Learning effectiveness measurement: A new approach for measuring and managing learning to achieve business results. Advances in Developing Human Resources, 7(1), 55-70. doi:10.1177/1523422304272167

· Pangarkar, A. M., & Kirkwood, T. (2008). Strategic alignment: Linking your learning strategy to the balanced scorecard. Industrial and Commercial Training, 40(2), 95-101. doi:10.1108/00197850810858938