Article Review and Presentation

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International Business, 8th Edition

Griffin & Pustay

Chapter 14-1

1

Learning Objectives

Define and discuss the nature of international organization design, and identify and describe the initial influence of international business activity on organization design

Identify and describe five advanced forms of international organization design and discuss hybrid global designs

Identify and describe key related issues in global organization design

Explain the general purpose of control and the levels of control in international business

Describe how international firms manage the control function

Chapter 14-2

2

International Organization Design

Chapter 14-3

Also known as designing organization structure, is the overall pattern of structural components and configurations used to manage the total organization.

3

Allocate Organizational Resources

Assign Tasks

Provide Information

Collects and Transmits Information

Organization Design

Changes of Organization Design As the Firm Expands Internationally

Chapter 14-4

Global

Organization

Design

4

Corollary Approach

Export Department

International Division

Global Organization Designs Integration of Knowledge

Chapter 14-5

5

Product Knowledge

Functional Knowledge

Area Knowledge

Integration

Global Organization Designs Common Forms

Functional structure

Divisional structure

Product Design

Area Design

Customer Design

Matrix structure

Chapter 14-6

Corporate

Office

6

Global Functional Design Advantages and Disadvantages

Advantages

Transfer Expertise

Centralize Control

Focus on Functions

Disadvantages

Limited Products or Customers

Difficult to Coordinate

Chapter 14-7

7

Divisional Structure: Global Product Design Advantages and Disadvantages

Advantages

Expertise

Efficiencies

Global Marketing

Chapter 14-8

Related

Products

M-Form (Multidivisional)

Unrelated

Products

H-Form (Holding)

Disadvantages

Expensive Duplication

Knowledge Development

Coordination Levels

Corporate Learning

Two forms

8

Divisional Structure: Global Area Design Advantages and Disadvantages

Advantages

Brand-name reputation

Expertise about the local market

Disadvantages

May sacrifice cost efficiencies

May slow diffusion of technology

Results in duplication of resources

Raises costs of coordination

Chapter 14-9

9

Divisional Structure: Global Customer Design Strengths and Weaknesses

Strengths

Serve different customers or customer groups

Focus on the needs of each customer group/segment

Weaknesses

Duplication of efforts

Coordination issues

Chapter 14-10

10

Global Matrix Design

Chapter 14-11

11

Global Matrix Design Advantages and Disadvantages

Advantages

Organizational Flexibility

Coordination and Communication

Disadvantages

Limited use in firm with few products

Involves more than one manager

Creates a paradox in authority

Tends to promote compromises

Chapter 14-12

12

Related Issues in Global Organization Design Centralization versus Decentralization

Chapter 14-13

Decision Making Focus Local Market Response Overall Needs of the Firm
Corporate Headquarters Lower Higher
Local Subsidiary Higher Lower

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Related Issues in Global Organization Design Coordination in the Global Organization

Organizational Hierarchy

Rules and Procedures

Ad Hoc Coordination Techniques

Informal Coordination Mechanisms

Chapter 14-14

14

Related Issues in Global Organization Design The Control Function in International Business

Chapter 14-15

15

Related Issues in Global Organization Design Establishing International Control Systems

Chapter 14-16

16

Review Questions

How does organizational design change as the firm expands internationally?

What is the global product design?

What is the global area design?

What is the global functional design?

What is the global customer design?

What is the global matrix design?

What are the three levels of control in international business?

What are the four basic steps in establishing an international control system?

Chapter 14-17