Tools and techniques

HS450 Unit 7 Assignment

Techniques and Tools for Strategic Management in Healthcare

Course outcome assessed in this Assignment:

● HS450-4: Apply tools and techniques in the management of quality and performance

in a healthcare setting.

Unit Outcomes ● Explain how regulations impact health care organizations.

● Describe the policy and operational context of health care regulations.

● Explain how regulatory compliance will affect health care organizations’ strategic decision making.

● Formulate strategies to ensure regulatory compliance.

Instructions You have been appointed as lead project manager for the implementation of a new EHR system in

a large multi- campus hospital system. The CEO and Board of Directors have asked you to provide

information regarding the methods by which you will ensure successful adoption of the new

information system. Please follow the instructions below in completion of this assignment.

Part

Competency Assessed

Instruction

1

Apply quality

management

tools.

Demonstrate the quality management tools that could be used as

process control techniques. Select three (2) quality management

tools (e.g., control charts, Pareto charts, fishbone diagrams) and

interpret their use for the CEO and Board of Directors. Provide a

visual example for each tool used. Discuss the relationship between

quality management and how changes in health care regulations

impact internal policies, processes, and organizational structure.

2

Construct

performance

management

measures.

Develop a plan to measure and management performance during

the transition to the new EHR by preparing an executive summary

on at least two (2) benchmarking techniques (e.g., productivity

standards, report cards, dashboards, etc.). Provide a visual

example for each technique used. Discuss the relationship between

benchmarking and how changes in health care regulations impact

internal policies, processes, and organizational structure.

3

Demonstrate

workflow concepts.

Demonstrate workflow concepts that would assist in managing

the transition to the new EHR system. Examine at least two (2)

workflow concepts (e.g., use cases, top down diagrams,

swimlane diagrams, etc.) and provide a visual example of each.

Discuss the relationship between workflow concepts and how

changes in health care regulations impact internal policies,

processes, and organizational structure.

4

Apply project

management

techniques to ensure

efficient workflow and

appropriate outcomes.

Demonstrate project management techniques that you would use

for the EHR transition — ensuring efficient workflow and

appropriate outcomes. Select at least two (2) techniques (e.g.,

Gantt charts, benchmarking, risk analysis) for interpretation.

Please provide an example of each and place in an executive

summary. Discuss the relationship between project management

techniques.

Assignment Requirements

● Please complete all parts in a Microsoft Word document.

● The body of your document should be at least 1500 words in length.

● Quoting should be less than 10% of the entire paper. Paraphrasing is necessary.

● Students must cite and reference at least 4 credible sources from the KU Library.

Submit your work to the appropriate Dropbox.

Assignment Guide for the

HS450 - Unit 7 Assignment

Techniques and Tools for Project Management in Healthcare

Grading

Criteria

Topics to

Study

Suggested Resources

Part 1:

Student has

applied quality

management

tools.

Control charts

pareto charts

fishbone diagrams

statistical process

control techniques

Chapter 26 in Health

Information Management by

Latour, et al. (2013)

Part 2: Benchmarking “Functions and Principles of

Student has

constructed

performance

management

measures.

techniques (e.g.,

productivity

standards, report

cards, and

dashboards)

Management,” Pages 689–694

in Health Information

Management by Latour, et al.

(2013)

“Types of Performance

Dashboards” in Performance

Dashboards: Measuring,

Monitoring, and Managing Your

Business, Second Edition by

Wayne Eckerson (2011)

“Takt Time” in Today’s Lean!

It’s all about workflow by

Ptacek (2011)

“Chapter 3” Fundamentals of

Strategic Planning in

Essentials of Strategic

Planning in Healthcare by

Harrison (2016)

Part 3:

Student has

demonstrated

workflow

concepts.

Use cases

Top down

diagrams

Swimlane

diagrams

“Chapter 26” in Health

Information Management by

Latour, et al. (2013)

Part 4:

Student has

applied

project

management

techniques to

ensure

efficient

workflow and

appropriate

outcomes.

Gantt Charts

Benchmarking

risk analysis tools

“Chapter 26” in Health

Information Management by

Latour, et al. (2013)

“Investigation Techniques” in

Business Analysis by Paul

(2010)

AHIMA CEE Curriculum Mapping

Domain Subdomain Competency

Domain III.

Informatics, Analytics

and Data Use

Subdomain III.H. Information

Integrity and Data Quality

3. Apply quality management tools

Domain VI. Leadership

Subdomain VI.C. Work

Design and Process

Improvement

2. Construct performance management measures

Domain VI. Leadership

Subdomain VI.C. Work

Design and Process

Improvement

3. Demonstrate workflow concepts

Domain VI. Leadership

Subdomain VI.I. Project

Management

3. Apply project management

techniques to ensure efficient workflow

and appropriate outcomes