communication assignment.

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monday_march_27_class_slides_1.pptx

Monday Mar. 27

Classes week of March 27

Collect assignments due (quiz and script coding)

De-brief group script coding

The other side of groups and teams– Susan Cain video if needed

Organizational cultures: how do company recruiting materials inform and persuade

The human- machine communication relationship: it’s complicated

In every group and team there are:

Climate communications

Procedural communications

Task communications

Egocentric communications– (even though we wish there weren’t)

And conflicts

Constructive – members feel safe and valued even if their opinions do not match those of the majority. There is a win- win climate rather than a win- lose or zero sum climate.

Disruptive – disagreement can cause members to feel unsafe or disrespected. Competition is dominant with winners and losers and hurtful language.

Scenario --- Debrief

Who is who in the picture and why do you think so?

Count the contributions and the category

Thomas

Davinia

Joyce

Pat

Take on one role and track the emotional/engagement/trajectory across the 21 comments

Susan Cain and the Power of Introverts

Her books are called

Quiet: the Power of Introverts in a World that Can’t Stop Talking. (2012) and

Quiet Power: the Secret Strengths of Introverts (2016)

Everyone likes working together????

Susan Cain

https://www.ted.com/talks/susan_cain_the_power_of_introverts

Option A, B, or C?

Use information from Susan Caine’s video and your own experience with the demands of group work to choose a side:

“School and workplace success is not possible without some ability to interact socially and professionally with others who may not agree with us or whom we may not like. It is the responsibility of parents and schools to ensure that all children acquire these basic social (face to face) communication and in person group work skills.”

It should be a protected human right to work alone as long as the person who chooses this option does not demean or abuse others by avoiding them. When vital information should be shared, this can be done virtually.

New topic

Organizational cultures and communication about and within them.

Important vocab and concepts from Chapter 12– and previous chapters

Language– use of first names? Titles? Rank? How do these convey power and status?

Is the normative language formal or informal? Is it gendered? What can be mocked? What is the expected background knowledge? Are there micro-aggressions?

Physical space– artifacts, furniture: What does the place look like?

Organizational communication concepts – cont.

Stories:

Corporate “legends”

Personal stories– who shares with whom and how deep does the sharing go? Is there a normative “curated” self?

Collegial stories– how is “insider” knowledge shared? Can you see the importance of insider knowledge?

Organizational communication concepts – cont.

Rites– more formal exercises– rites of passage or integration or blame or praise (enhancement) or renewal– usually occur at specified times

Rituals – not unique events, more habits of behavior or routines; these can be personal or social or procedures for accomplishing tasks

Rules– these are:

Regulative--- formal, specified, written policies

Constitutive– these may be part of the corporate culture and can be “hidden.”– examples: clothing, hours, social behavior.

With a group examine and compare 3 corporate cultures

What does the organization communicate about itself and how does it communicate it?

Look at the visuals and the words. (Remember your persuasive, advertising techniques.)

Everything sends a message!

Unpacking an organization with a critical lens

For each of the following, why do you think so? What’s your evidence?

Who is the “typical” employee?

What is the expected background? Gender? Age? Race? Class? Ethnicity? Personal style?

Imagine what a rite or ritual at this organization would be? Who might be honored and why? What would an annual event be?

How would someone get promoted or earn a raise? What would they have to do?

Who would not fit in here?

Would you be happy here?

For Monday Apr. 3

Due:

Corporate analyses if you did not already hand it in.

Cover letter (draft) to the company you select– why are you a good match for their corporate culture.

If you missed class on Mar. 27, you are still responsible for the assignments due that day and for the work we did and handed in during the class.