Business

Unit 2: The Baldrige core principles

Visionary leadership

Customer-centered excellence

Organizational and personal learning

Valuing workforce members and partners

Agility

Focus on the future

Managing for innovation

Management by fact

Societal responsibility

Focus on results and creating value

Systems perspective

Readings & Resources

Written Presentation:

Quality is a mindset-Week 2 Lecture  

Websites:

Baldrige Core Values

Glossary of Baldrige Terminology

Explanation of Baldrige Criteria

Video:

Watch Video

Deming's14 points for Management

Duration: (4:44) User: vanguardscotland1 - Added: 1/19/10

YouTube URL: http://www.youtube.com/watch?v=edE0Cli943k