the recommendation report

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Recommendation Reports

Context for Recommendation Reports

Recommendation reports are detailed documents written directly to clients and, as their name suggests, they make recommendations for taking action on some issue of importance. Recommendation reports are built on detailed research, which may include field observations, client interviews, document analysis, surveys, and any other means of gathering information that might prove useful. Recommendation reports are often written by a team of consultants who complete the research and write the report collaboratively.

Understanding the Parts of a Recommendation Report

· Title Page: Include the title of the report, the name of the client for whom the report has been written, the authors' names, and the date on which the report is submitted.

· Overview: A brief description of the report, including a general analysis of the client's needs and the consulting team's proposed responses to those needs.

· Background: Information about the research conducted and sources considered when formulating the recommendations. Naturally, clients like to know the foundations of the recommendations.

· Recommendations: Divide recommendations into explicit points that are highlighted (as major headings, for example) so that the client will not miss any. Recommendations should be realistic, given the client’s resources, and achievable with a reasonable amount of work and time. Often each recommendation contains three components: (1) a description of the recommendation, including how it will help the client meet goals; (2) a rationale and explanation for the recommendation, including foreseeable benefits; and (3) an action plan describing exactly what steps the client needs to take to put the recommendations into play.

· Cost Analyses: An analysis and estimate of the cost factors involved, should the client decide to implement the report's recommendations. Visual representation of these costs in a table or chart can help the client understand at a glance how much they should expect to spend if they follow your recommendations . (See 24b on integrating visual content into a text.) Be sure to break down costs for each recommendation and its components and, where possible, recommend vendors to your clients when it might otherwise be difficult for them to make that determination themselves.

· List of Sources: Properly cite all the sources used in writing your report, and also provide your client with a list “for further reading.” Chances are that your client will want to verify and learn more about your recommendations. Giving them a head start will further demonstrate your commitment to them.

· Appendixes: Include further instructions, samples, glossaries, illustrations, and diagrams in one or more appendixes. Each type of supplemental information should have its own appendix.

Reading Sample Recommendation Reports

To view sample recommendation reports, visit the following sites.

Student Recommendation Report

OpenOffice.org Target Market Research and Analysis Report

http://osddp.org/node/217

How-To Guide

A Model for Case Analysis and Problem Solving, by Edward G. Wertheim:

http://web.cba.neu.edu/~ewertheim/introd/cases.htm

RC251/the recommendation report .docx

The length of both the problem-investigative report and of the recommendation report is 400 words minimum and 500 words maximum.  The reports, as for the others, will be based on subject matter of your own choosing.  Each of these reports must include at least one illustration (p. 331) and at least two secondary sources (APA—see 12-page document below called “Documentation: Working with Sources, for review of APA style).  The types of illustrations you include in your reports are entirely up to you and can be of your own devising—if you include illustrations that come from secondary sources, be sure to attribute your sources.

 

 

First, a point about style:

 

The first thing to remember is that when you’re writing a problem-investigation and recommendation report, you’re trying to persuade someone to do something.  Just like an advertisement or a direct-mail shot, you want the reader to get to the end of your report and take action.  In this case, the action is: to take your investigation of a problem seriously and to put your recommendations into practice. Before your readers can do that, they have to be persuaded. And to be persuaded, they have to understand what you’re saying, which means write clearly!

 

Imagine having to read, understand and then act upon this information:

 

For the purposes of a non-pre-scheduled process of elective rehydration by means of the ingestion of a pre-prepared alkaloid infusion delivered by an on-demand user-operated dose-consistent process, the victim was of necessity engaged in a stepwise incrementation of his personal potential energy quotient by means of a progressive elevation of his bodily mass using a pre-existing manual-process “step-and-riser” system originally installed at facility commissioning in accordance with standards then operative in workplace standards & facilities standards currently pertaining. During this process, said victim experienced an unpredicted decrement in personal adhesion due to a local area of out-of-specification frictional coefficient due to an adventitious “pooling” of non-pre-admixed solvent designed for subsequent admixture with an anionic/amphoteric surfactant product by a routine preventive anti-contamination operative, leading to said adhesion falling below the stress/shear tolerance necessary for the continuation of the said process. This was followed by a rapid non-linear reduction in potential energy and the resultant transductive process caused the application of kinetic but non-fracturing shear stresses to
the victim’s dextro-patellar region and subsequent contusion and minor haematomata…

 

All of that to say:

 

The victim of the incident was going upstairs to get a coffee from the machine when he slipped on a puddle of water left by a cleaner and fell downstairs. He banged his knee in the fall, and bruised it.

People often write in an over complex, jargon ridden way because they think it sounds impressive. It doesn’t; it just confuses and irritates. So, in general, the rule is simple: write it as you would say it.

 

Break this down into a few simple components:

 

1: Keep it simple. That’s self-explanatory.

2: Avoid jargon and pomposity. Don’t forget: not everyone reading your report will be an expert in your field. They may not know the jargon. It doesn’t mean that professional jargon is wrong; just that it’s specialised. In a report, write for the non-specialist.

3: Keep It Active. Don’t say, “The man was bitten by the dog.” Say, “The dog bit the man.” The first way is called the “passive voice” and usually is a way of keeping yourself at arms’ length from what you’re saying. The end result lacks conviction and is unpersuasive.

 

Since the textbook says less about the recommendation report than about the problem-investigative report, here is information about the recommendation report. In addition to instructions in our textbook about how to write a recommendation report, here are some notes:

http://study.com/academy/lesson/how-to-write-recommendation-reports-purpose-structure-content.html

 

Recommendation reports provide research opinions and recommendations.  They start from a stated need, a selection of choices, or both and then recommend one, some, or none. For example, a company might be looking at grammar-checking software and want a recommendation on which product is the best. As the report writer on this project, you could study the market for this type of application and recommend one particular product, a couple of products (differing perhaps in their strengths and their weaknesses), or none (maybe none of them are any good). The recommendation report answers the question "Which option should we choose?" (or in some cases "Which are the best options?) by recommending Product B, or maybe both Products B and C, or none of the products.

·         

Typical Contents:

The structural principle fundamental to this type of report is this: you provide not only your recommendation, choice, or judgment, but also the data and the conclusions leading up to it. That way, readers can check your findings, your logic, and your conclusions and come up with a completely different view. But, more likely, they will be convinced by all your careful research and documentation.

 

Introduction. In the introduction, indicate that the document that follows is a recommendation or feasibility report (or whatever you chose to call it). Instead of calling the report by name (which might not mean anything to most readers), you can indicate its purpose. Also, provide an overview of the contents of the report.

 

For some of these reports, you'll also be able to discuss the situation and the requirements in the introductions. If there is little to say about them, you can merge them with the introduction, or make the introduction two paragraphs long—it’s up to you. Here are some templates you can follow as you plan your recommendation report:

 

Category-by-Category Comparisons. One of the most important parts of a recommendation report is the comparison of the options. Remember that you include this section so that readers can check your thinking and come up with different conclusions if they desire. This should be handled category by category, rather than option by option.

Schematic view of the whole-to-whole and the part-by-part approaches to organizing a comparison. Unless you have a very unusual topic, use the point-by-point approach. If you were comparing tablets, you'd have a section that compared them on cost, another section that compared them on battery function, and so on. You  wouldn't have a section that discussed everything about option A, another that discussed everything about option B, and so on. That would not be effective at all, because the comparisons must still be made somewhere. (See below for a schematic illustration of approaches to comparisons.)

 

Each of these comparative sections should end with a conclusion that states which option is the best choice in that particular category of comparison. Of course, it won't always be easy to state a clear winner—you may have to qualify the conclusions in various ways, providing multiple conclusions for different conditions.

 

Conclusions. The conclusions section of recommendation report is in part a summary or restatement of the conclusions you have already reached in the comparison sections. In this section, you restate the individual conclusions, for example, which model had the best price, which had the best battery function, and so on.

 

Recommendation or Final Opinion. The final section of recommendation reports states the recommendation. You'd think that that ought to be obvious by now. Ordinarily it is, but remember that some readers may skip right to the recommendation section and bypass all your hard work! been one model that was better than the rest, but even it was not worth having.

The recommendation section should echo the most important conclusions leading to the recommendation and then state the recommendation emphatically. Ordinarily, you may need to recommend several options based on different possibilities. This can be handled, as shown in the examples, with bulleted lists.

  

All best with the compositions ahead – contact me at anytime if you any questions or concerns about them,

 

Ashton

 

Stuck for topics? Possible topics could be satirical in nature—check out more of  This is That’s comedic material:

http://www.cbc.ca/radio/thisisthat/pastepisodes

 

Documentation: Working with Sources: You can quote or paraphrase your sources and choose to document them in References (APA) or Works Cited (MLA)

 

 

https://owl.english.purdue.edu/owl/resource/563/1/ [Quoting & Paraphrasing]

https://owl.english.purdue.edu/owl/resource/563/02/ [Paraphrasing]

https://owl.english.purdue.edu/owl/resource/619/1/ [Paraphrasing Exercises]

http://academictips.org/mla-format/apa-format-citations/ [Citations]

 

 

The Basics of Documentation

This paper is a simplified guide to documenting sources correctly. It includes the following sections:

 

1. Why should I cite material?

2. When should I cite material?

3. When should I quote directly?

4. Whom should I cite?

5. What should I cite?

6. Where should my documentation appear?

7. How should I cite the sources I have used?

            a)  How do I use  parenthetical citations?

b)  How do I integrate quotations?

            c)  How do I paraphrase correctly and effectively?

8. What if I forget how to cite a source correctly?

 

Appendices to Basics of Documentation

 

Appendix A    i) Examples of References in MLA format

                        ii) Sample Works Cited

 

Appendix B    i) Examples of References in APA format

                        ii) Sample References

 

1. Why should I cite (provide references for) material?

 

First, you want to provide references for sources that you have used in your writing because it is the ethical thing to do. It is not fair to use anyone else’s words and/or ideas as if they were your own. Second, by citing these sources, you are telling your audience that you have researched your topic, and you give the immediate impression of increased credibility. Finally, you are entering into a particular discipline or academic endeavor by using and documenting sources, and, therefore, you are gaining experience as a scholar. Failure to cite sources correctly can lead to charges of plagiarism, which has a variety of consequences (academic ones—such as a zero on a paper or expulsion from an educational institution, professional ones—such as being fired from a place of employment, or credibility issues—loss of trust in you by your reader). For a full description of academic dishonesty and plagiarism, see  www.athabascau.ca/studserv/inthonesty.htm

 

2. When should I cite material?

 

You do not have to cite items of common knowledge, such as the establishment of the Dominion of Canada in 1867 or the fact that many people have dogs as pets. However, if you are not sure that what you are talking about is common knowledge (e.g., most Albertans are in favor of granting legitimacy to same sex unions), support the material with a source.  Be sure to document any material that indicates an opinion, an interpretation, or anything debatable.

 

 

 

 

 

 

3. When should I quote directly?

 

You should quote when something is particularly well said, or when you want to draw on the authority of the speaker as a recognized expert in the field, or when paraphrasing (restating in your own words) would be difficult because the idea is so plainly said in the first place. For example, it is unlikely that the quotation “Crime rates have decreased” could be restated more clearly or simply. In some disciplines, such as literature, quotations are used frequently to support interpretations of a primary text, whereas in other disciplines, such as sociology, most of the material is paraphrased because the sources are studies and not primary texts.

 

4. Whom should I cite (i.e., whose sources should I use) ?

 

Everyone whose work you use should be cited, of course, but you may need to  evaluate whether the source should be used. You want to use sources by credible authors, preferably experts in the field or eye-witnesses.  

 

As you are likely aware, not all sources are credible and valuable for your research.

 

1.       Authors. Authors should be recognized experts in their field. A doctorate or a designation of M.D. is not enough on its own to ensure a credible source, since certainly not all those holding advanced degrees are respected experts. For example, in 1990, a professor at the University of Alberta published a paper in which he “proved” that students who grow up in two career families are more likely to cheat in their university courses.  However, he was a chemistry and physics professor who had no training in sociology, and his bibliography contained only articles he himself authored. Therefore, he was not a credible source for a paper on the effects two working parents have on their children, and an outraged scientific community demanded that the journal print an apology for publishing the article in the next issue.

 

If you are not sure that an author is an expert, do some research to find out what else he or she has published and whether other experts refer to the author.

 

Articles without authors can be credible sources, if there is clearly a legitimate group taking responsibility for the material (such as a medical board).

 

2.       Books. Ensure that the research that appears is sound and that it has been properly documented throughout. Be aware that even the newest books are often out of date on current issues because it can take years for a finished manuscript to go from the author to a finished product on a shelf. If you are doing research on a current topic, you would be wiser to choose journal articles instead.

3.       Journals and other periodicals. Make sure you are using journals, preferably peer-reviewed (which means the articles have been approved by experts other than the author before they are printed), rather than magazines intended for non-academic audiences. If you are unsure whether the periodical you wish to use is scholarly, you can follow the guidelines given on Cornell University’s site called “Distinguishing Scholarly Journals from Other Periodicals” atwww.library.cornell.edu/okuref/research/skill20.html

For example, you should choose an article on treatment for anorexia appearing in  The International Journal of Psychology, which is peer-reviewed, rather than one from  Psychology Today or  People magazine, which is not intended for academic research.

 

 

Additional tips for evaluating Internet sources

 

Because material on the Internet can be produced by anyone with rudimentary computer skills, you need to be more careful when using this kind of source than in using most others. While there is excellent research available, there is also much misinformation and biased opinions.

 

Here are some warning signs that the material presented should  not be used for serious research:

 

1.       There is no author or group identified as responsible for the material that appears. If there is someone taking responsibility for producing the material, there should be contact information (a postal address and phone number, and, less importantly, an email address) and verifiable credentials given. Legitimate sites, such as the Mayo Clinic’s website, have credible articles that do not have authors but are produced by various boards, and those responsible for the article, though not named, may be contacted for further information on the subject matter. Ideally, the author or group should be associated with a research institution.

2.       There may be authors, but they do not control how the material appears. An example of this kind of website would be Wikipedia, which is an open source, meaning a variety of people can contribute to the entries, whether they are experts on the subject or not. Although the site is moderated, there has been much controversy over its overall reliability. Students are advised not to use Wikipedia for scholarly work.

3.       The source has not been recently updated (sites hang around for years). Ideally, the site should have been updated within the last few months.

4.       The source is not linked to sources that you know are credible or the links don’t work (in which case the source has not been kept up to date). Legitimate sites also often appear as links on other credible sites.

5.       The source has no bibliographical information so that its research could be verified. A good site will offer its sources and opportunities to follow up on the information it gives.

6.       The source targets consumers or clients for products and or services offered. You should not be encouraged to buy anything.

7.       There are pop-ups (such as those inviting you to seek high school classmates). Some legitimate sites use pop-ups to direct you through their site, but pop-ups to watch out for are those that try to get you to buy something or answer a quiz (or believe you have won money).

8.       The site asks you to fill out any forms or provide personal information. At best, you may have your inbox filled with spam; at worst, you could be a victim of identity theft.

9.       The site does not allow you to skip animated sections (such as introductions). Some legitimate sites do use flash animation, but they allow the user to skip the sections.

10.   The arguments made contain logical fallacies or are in any other way suspicious. Claims are not backed up with credible evidence.

11.   There are significant errors in grammar and punctuation, as well as typos. Even a good site may have an error or two, but the writing should generally be clear and correct. A legitimate site will have had the benefit of editors and proofreaders to ensure the site is as error-free as possible.

 

5. What should I cite?

 

As above, everything that you use outside of common knowledge should be documented. For sources, you can choose from a number of primary sources (such as original works, testimony, figures, records, etc.) and secondary sources (such as analyses, reviews, critiques, etc.), depending on the purpose of your paper. You could cite anything from a billboard you saw on your way to work to a published study in a journal. Again, you should evaluate your source (see above) to ensure it is a credible one.

 

6. Where should my documentation appear?

 

In two of the most common documentation styles, MLA (Modern Language Association) and APA (American Psychological Association), sources are cited in the text of your paper, which means that a brief reference to each source appears in a parenthetical citation in or at the end of your sentence. You should ask your instructor or tutor which document style is preferred for papers in your course. In MLA format, footnotes and endnotes should only be used if you have additional material you want to include that will only have interest to some members of your audience. In APA format, endnotes are used for this purpose.

 

On a separate page at the end of your paper, you should provide a Works Cited (MLA) or References (APA) page in which you give fuller information about your sources in alphabetical order by the author’s surname. If there is no author for the source, use the title (excluding any initial article—“a,” “an,” or “the”) when alphabetizing the list of sources.

 

7. How should I cite the sources I have used?

 

a)  How do I use  parenthetical citations?

 

In MLA format, the author (or a shortened version of the title, if there is no author) appears first in a parenthetical citation, followed by a page number, if there is one, as in (Brown 35). If you are using more than one source by the same author, you will need to include both the author’s name and the short title, as in (Brown,  Learning Styles 35).

 

In APA format, the author (or shortened title, if there is no author) appears first in a parenthetical citation, followed by the year, and a page number, if there is one, as in (Brown, 2005, p. 35). If you are using more than one source by the same author published in the same year, you will need to add a letter after the year to identify the source, as in (Brown, 2005a, p. 35). The source will use the same letter on your References page.

 

If the source you are using refers to another source for its information, you need to acknowledge the original source in an  indirect citation. You should not pretend to have seen the original source and include it in your Works Cited or References. Instead, you refer to the original source, ideally earlier in your sentence, and indicate in your parenthetical reference that the author is citing another source.

 

Let’s say that Brown refers to another source in  Learning Styles on page 35. The original quotation is “Lesh and Moore’s study argues that no matter what learning style students have, they will learn best in a small classroom,” which Brown cites as from page 410 from Lesh and Moore’s book, Classroom Management, published in 1999.  In MLA format, you could cite the material this way: According to Lesh and Moore’s study, “no matter what learning style students have, they will learn best in a small classroom” (qtd. in Brown 35). In APA format, you could cite the material this way: According to Lesh and Moore’s study (1999), “no matter what learning style students have, they will learn best in a small classroom” (as cited in Brown, 2005, p. 35). You should not include any more information about the study unless it was particularly relevant to your paper.

 

 

 

 

 

b)  How do I integrate quotations?

 

Starting a sentence with a quotation forces your readers to try to figure out why the quotation is there (what is it supporting?) and who is speaking. Instead, you should always introduce the quotation with your own words. This is called  integrating your quotation. If you are quoting four lines or more (MLA) or forty words (APA), you need to set your quotation off by ten spaces in a block quotation. A block quotation is not enclosed in quotation marks, and any end punctuation comes before, not after, the parenthetical citation.

 

Each quotation should not only be introduced with your own words, but it should also be part of your own sentence, fitting in both logically and grammatically (i.e., if the quotation marks were removed, your sentence should still make sense). If you need to make any changes to the sentence, use ellipses (…) for one or more words taken out and square (editorial) brackets to indicate something has been added or changed.

 

There are three basic methods of integrating quotations. You will be using various versions of these methods in your paper. The two books referred to below are Behan Adzuki’s textbook,  Educational Psychology Today and Margaret Laurence’s novel,  The Stone Angel. Hagar is the protagonist in Laurence’s novel.

 

 

 

1. Here, you introduce the author before the quotation. In this style, the sentence will always support the previous sentence in your paper.

 

 

 “The theory Robinson developed” (321), as Adzuki, contends “is based on common sense and observation, and it is easily applied.”

 

Hagar, thinking to herself, says, “I’ll try to breathe more softly so my breath won’t

mask any outside noise” (Laurence 161).

 

Here is what Hagar thinks to herself: “_____________________” ().

 

“I’ll try to breathe more softly” (Laurence 161), Hagar thinks to herself, “so my breath won’t mask any outside noise.”

 

“I’ll try to breathe more softly so my breath won’t mask any outside noise” (Laurence 161), Hagar thinks to herself.

 

 

 

 

 

            ii) Hagar thinks to herself: “I’ll try to breathe more softly so my breath won’t

mask any outside noise” (Laurence 161).

 

______________________________. “--------------------------------------“ (Harris 589). _______

 

Not all theories of child development are complicated, as Adzuki says when  observes that“The theory Robinson developed is based on common sense and observation, and it is easily applied” (321).  

          

iv)  Hagar is afraid that she won’t hear any approaching danger: “I’ll try to breathe

more softly so my breath won’t mask any outside noise” (Laurence 161).

 

3. In the next, most sophisticated style of integrating quotations, you use part of a quotation within your sentence. Since the last part of the example in the first case is not from the source material, the parenthetical citation follows the quotation. In the quotation from Laurence’s novel, the rest of the sentence is a paraphrase from the same source, so the citation comes at the end.

 

MLA   v) Robinson’s theory of child development, which “is based on common sense and

observation” (Adzuki 321), has been used as part of Educational Psychology

200’s curriculum for thirty years.

 

vi) Hagar remembers the rain of the past, “when the lightning would rend the sky

like an angry claw at the cloak of God,” as she lies in the cannery (Laurence 161).

 

 

 

c)  How do I paraphrase / summarize correctly and effectively?

 

In a paraphrase, you restate the idea from your source material in your own words. This not only shows that you understand the material, but it also provides a smoother flow to your paper because it is interrupted less often by the words of others. When paraphrasing, make sure you do not just substitute some words (using a thesaurus, for example) or switch words around” (Smith).   A paraphrase should have your own words and your own syntax  (word order). The examples which follow help to explain the differences between a correct, effective paraphrase and an unacceptable one.

 

In MLA format, paraphrases are cited exactly as you would cite quotations (only without quotation marks). 

 

For example, let’s take this quotation: “The Navy is using extremely powerful sonar unnecessarily, and the result is that whales—confused and suffering from organ damage—are beaching themselves all along the coast” (Orcat 42).

 

The following is an  unacceptable paraphrase:

 

Whales are beaching themselves because they are confused and suffering from internal

injuries, both of which are a direct result of the Navy employing extremely powerful

sonar (Orcat 42).

 

Even though the writer has cited the source, parts of the paraphrase are directly quoted, and, therefore, the paraphrase could be seen as plagiarized because it quotes the original without acknowledging that fact.

 

literal paraphrase might look like this:

 

The Navy is employing exceptionally strong sound waves without needing to, and the

consequence is that cetaceans, which are befuddled and tormented by internal injuries,

are stranding themselves on the shorelines (Orcat 42).

 

Here the writer has followed the original syntax exactly and actually made the sentence more confusing by some of the substitutions. Many academic authorities see a literal paraphrase as a form of plagiarism.

 

The following is an example of an  acceptable paraphrase:

 

The high incidents of beaching are a result of the mental and physical stress on whales

caused by the Navy’s intense levels of sonar use (Orcat 42).

 

Note how the passage was paraphrased so that it would fit into the writer’s paper and not sound like someone else.  This is a correct, effective paraphrase in that the writer is using his or her own sentence structure but acknowledging that the claim comes from a source. Note, too, that the writer didn’t need all the information from the original quotation.

 

Paraphrasing is not always easy, particularly when you are using sources that are outside of your area of expertise. It is fine to begin with a literal paraphrase as a draft sentence if that helps you to understand the original quotation. Then you need to put the idea into your own words, as if you were explaining an idea you had just been told to someone else. If you find that you cannot paraphrase someone else’s words in some circumstance, maybe because the idea is stated so well or so plainly that any changes would make understanding the idea more difficult for your reader, then quote the words directly.

 

If you are paraphrasing several sentences that come from the same source and have not added any of your own analysis between them, you do not have to cite every sentence with a parenthetical citation. You do need to do this if your source material contains quotations, comes from different pages, and/or you are incorporating your own ideas into the paragraph. However, it is not enough to cite the source at the end of paraphrased material because your reader will not necessarily be able to tell where the paraphrased material begins. The alternate technique for citing a block of paraphrased material is called  sandwiching. You begin the material by introducing the source and indicating the material to follow comes from this source; then you go on to explain these areas in however many sentences you need, ending with a parenthetical citation.

 

For example, you could say:

 

Some scientists have blamed the Navy’s operations for the decrease in the whale

population. Dr. Orcat’s study indicates three main areas of inquiry. The first is the level

of damage done to whales by sonar. The second area, which takes up most of the article,

is the level of responsibility the Navy has for this damage. Finally, Orcat discusses

whether the strength of sonar used is necessary to meet the Navy’s security requirements

(Orcat 42). Studies such as these provide compelling evidence that something can be done to protect the whales.

 

Note how “Dr. Orcat’s study” indicates that the material to follow comes from your source, and the parenthetical citation at the end of the paraphrased passage indicates that everything between “Dr. Orcat’s study” and the citation comes from the source. Sandwiching the material is less intrusive than having a citation after the second, third, fourth, and fifth sentences.

 

8. What if I forget how to cite a source correctly?

 

If you forget how to cite a source (or even where you should cite it), the good news is that you can look up the information in documents like this one or the many other resources available on or linked to Athabasca University’s  Write Site or in your textbooks. On the rare occasions when you may be tested on your knowledge of citation, you can prepare by studying. Because there is such a variety of sources that need to be documented and formats are continually be revised and updated, it’s a good idea to look up the specifics each time until you are thoroughly familiar with the kind of citations you need to do for your particular course and your discipline. The main thing to remember is that you need to cite any information you find in your sources that is not common knowledge or risk being seen as plagiarizing.

 

 

 

 

 

 

 

 

 

 

 

 

Examples of References in MLA format

 

Here are examples of some of the most commonly used kinds of sources. To document other kinds of sources, see  The MLA Handbook for  Writers of Research Papers, 7th ed. or go to the Purdue Online Writing Lab at  http://owl.english.purdue.edu/owl/

 

For all the parenthetical citations, the page numbers are chosen as examples only (i.e., you would use the page number where the quotation or paraphrase was found).

 

1. Book

 

For a book, you should begin with the  author (surname, comma, first name), period, the  title of the book (italicized or underlined), period, the book’s  edition (if noted), period, the  place of publication, colon, the  publisher, comma, the  year the book was published, and finally the  publication medium, period.

 

 

Works Cited (MLA)

References (APA)

 

a) Book with one author

 

Brown, Charlize.   Learning Styles. Toronto: Macmillan, 2005. Web / Print

 

In your essay, this would be cited as (Brown 34).

 

b) Book with two or three authors

 

Lesh, Klare, and Benjamin Moore.  Classroom Management. London: Albion, 1999. Print.

 

In your essay, this would be cited as (Lesh and Moore 144).

 

c) Book with more than three authors

 

In MLA format, when there are more than three authors for a work, only the first author’s name is given, followed by “et al.” (which means “and others”). In the following example, the book was written by Nell Wynken, Jeremy Blynken, Toby Nod, and Romita Knight.

 

Wynken, Nell, et al.  Insanity and Insomnia. New York: Time Square Books, 2000. Print.

 

You name Wynken because this author appeared first on the book. Do not choose the author order based on alphabetical order. Your parenthetical citation would be (Wynken et al. 123).

 

2. Work in an anthology or chapter in a book

 

a) Individual work in an anthology

 

In the following example, you are citing an individual poem from an anthology, edited by three people. The page number at the end is where the poem is found.

 

Blake, William. “The Lamb.”  The Harbrace Anthology of Poetry. 3rd ed. Ed. Jon C. Stott,  et al

Raymond E. Jones, and Rick Bowers. Toronto: Nelson, 2002. 97. Print.

 

The citation would be (Blake 97) in the text of your essay.

 

b) Individual chapter in a book (where the chapters are written by different authors)

 

You follow the same format as for the poem above.

 

Adzuki, Behan. “A Review of Studies in Educational Psychology from 1990-2000.”  Educational

Psychology. Ed. Chayan Choudhury and Ishaan Chakrabarty. Boston: Houghton Mifflin,

2002. 55-63. Print.

The citation would be (Adzuki 57) in the text of your essay.

 

3. Journal article

 

Here the order is  author (if there is an author), period,  title of article in quotation marks with the period coming before the closing quotation marks,  title of journal in italics,  volume number, period,  issue numberdate in parentheses, colon,  page number(s), period, and  publication medium, period.

 

Albertson, Jeff. “The Greatest Comic Book Hero Ever.”  Popular Culture 51.3 (July 2000): 23-

            40. Print.

The parenthetical citation would be (Albertson 33).

 

4. Newspaper article

 

The order of the newspaper article citation is similar to the journal article. The order is  author (if there is an author), period,  title of article in quotation marks with the period coming before the closing quotation marks,  title of newspaper in italics,  date (day, abbreviated month, year), colon, page number(s), period, and  publication medium, period.

 

Imagine that there is no author for this article. Do not use “Anonymous” in place of the missing author; instead, begin with the title of the article.

 

“Stalker gets ten-year sentence.”  Calgary Herald 6 May 2006: A1. Print.

 

The parenthetical citation would be (“Stalker” A1). Note how a shortened version of the title has been used.

 

5. Personal interview

 

For an interview, give the  name of person interviewed, period, add  personal interview, and give the  date of the interview (day, abbreviated month, year), period.

 

Groening, Matt. Personal Interview. 18 Nov. 1989.

 

This is cited in the text of your essay as (Groening). If you have already named the person earlier in your sentence, you do not need to have a parenthetical citation at the end.

 

6. Website

 

For a website, give the  author (if there is an author), period,  title of the page, period,  date on thepage or site (day, abbreviated month, year), period,  publication medium (web), period,  date of your access to the site (day, abbreviated month, year), period. If there is no date on the site, write “n.d.”

                                                              

Abernathy, Eleanor, and T. S. Eliot.  The Problem with Cats. 15 Mar. 2004. Web. 10 Apr. 2006.

 

The parenthetical citation would be (Abernathy and Eliot). There would be no page numbers because the source is a website without page numbers. If the source was available in PDF form, page numbers would be available, as in the example below.

 

If the page is an article that belongs to a larger collection on a website, give the name of that collection (or the body responsible for the collection) after the date on the site, before the date of access.

 

“Anorexia: Early Signs and Diagnosis.” 21 Oct. 2002. Anorexia Nervosa Treatment Center.

 Web. 30 Jan. 2006.

The parenthetical citation would be (“Anorexia” 2).

 

7. Online Periodical

For an online periodical, give the  author (if there is an author), period,  title of article in quotation marks with the period or closing punctuation coming before the closing quotation marks,  name of the website in italics, period, the  website publisher, comma, the  date of publication, period,  the  publication medium, period, and finally the  date of access, period  

Note that the website publisher sometimes has a different name than the print publisher, often with domain names attached such as .org or .com. If there is no website publisher, add the abbreviation N.p.

Timson, Judith. “Forget about Tiger’s Privacy: what about yours?”  globeandmail.com. Globe

 and Mail, 7 Dec. 2009. Web. 4 Jan. 2010.

The parenthetical citation would be (Timson).

 

8. Online Database Scholarly Journal Article

Here, the order is  author (if there is an author), period,  title of article in quotation marks with the period coming before the closing quotation marks,  title of journal in italics,  volume number, period,  issue numberdate in parentheses, colon,  page number(s), period,  Database name in italics, period,  publication medium, period,  date of access, period.

 

Small, Dan. “Amazing Grace: Vancouver’s Supervised Injection Facility granted six-month lease on life.” Harm Reduction Journal 5.3 (2008): 1-6.  Academic Search Complete. Web. 8 Sept. 2009.

The parenthetical citation would be (Small 3). Of course, if the quotation came from any of the other pages, you would substitute that page number in parentheses.

 

10. Encyclopedia or dictionary entry

 

For an encyclopedia or dictionary entry, you do not require an author (unless specified for your entry) or any publishing information other than the date.

 

“Capoeira.” CD-ROM. 2006.

 

“Capoeira.”  Webster’s Dictionary. 1999 ed. Print.

 

“Capoeira.” Merriam-Webster OnLine. Web. 8 Sept. 2009.

 

The parenthetical citation would be (“Capoeira”).

 

11. Film

 

For a film citation, include the  film’s title, period,  director, period,  studio, comma,  date of release, period,  publication medium, and period.

 

Fight Club. Dir. David Fincher. Twentieth Century Fox, 1999. Film.

 

For a film available on DVD or Videocassette, state the format and give the release date of the film in that format.

 

Fight Club. Dir. David Fincher. Twentieth Century Fox, 2002. DVD.

 

For a sample Works Cited, see the following page. The title Works Cited is centered, but it is not underlined, bolded, or italicized. Note that the page is double-spaced throughout and that there are no extra spaces between references. References are indented ½ inch. The list is in alphabetical order.

 

Appendix A ii)            Sample Works Cited

 

 

Works Cited

 

Abernathy, Eleanor, and Thomas Eliot.  The Problem with Cats. 15 Mar. 2004. Web. 10 Apr.

2006.

 

Adzuki, Behan. “A Review of Studies in Educational Psychology from 1990-2000.”  Educational

Psychology. Ed. Chayan Choudhury and Ishaan Chakrabarty. Boston: Houghton Mifflin,

2002. 55-63. Print.

Albertson, Jeff. “The Greatest Comic Book Hero Ever.”  Popular Culture 51.3 (July 2000): 23-

            40. Print.

“Anorexia: Early Signs and Diagnosis.” 21 Oct. 2002.  Anorexia Nervosa Treatment Centre.

 Web. 30 Jan. 2006.

Blake, William. “The Lamb.”  The Harbrace Anthology of Poetry. 3rd ed. Ed. Jon C. Stott,

Raymond E. Jones, and Rick Bowers. Toronto: Nelson, 2002. 97. Print.

Brown, Charlize.  Learning Styles. Toronto: Macmillan, 2005. Print.

 

“Capoeira.”  Microsoft Encarta. CD-ROM. 2006.

 

Fight Club. Dir. David Fincher. Twentieth Century Fox, 1999. Film.

 

Groening, Matt. Personal Interview. 18 Nov. 1989. 

 

Lesh, Klare.  Classroom Management.  London: Albion, 1999.  Print.

 

 

 

 

 

Small, Dan. “Amazing Grace: Vancouver’s Supervised Injection Facility granted six-month lease on life.”  Harm Reduction Journal 5.3 (2008): 1-6.  Academic Search Complete. Web. 8 Sept. 2009.

 

“Stalker gets ten-year sentence.”  Calgary Herald 6 May 2006: A1. Print.

 

Timson, Judith. “Forget about Tiger’s Privacy: what about yours?”  globeandmail.com. Globe

 and Mail, 7 Dec. 2009. Web. 4 Jan. 2010.

 

Wynken, Nell, et al.  Insanity and Insomnia. New York: Time Square Books, 2000. Print.