human resource

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Human Recourse Management BMGMT2302

Ms. Najwa Aldardeer

Student Name:

ID:

Phase: 1, 2, 3,& 4

Total: 30 points

Select a job title or choose from the following link a job title: http://online.onetcenter.org

Learning outcomes:

By doing this compile assignments, the student will learn,

· The major trends and forces that are shaping the modern HR in the Saudi market.

· Apply job analysis ( job description and job specification)

· Identify different types of interviews.

· Make recommendation about a training course for a specific job.

· Apply the pay plan.

· Make recommendation about the best performance appraisal for a selected job.

The Assignment is following the Bloom’s Taxonomy

· Evaluating : Critiquing, rating , grading, examining, assessing , inferring, drawing conclusion , and forming opinion for Jobs

· Synthesis: linking new information with previous information

· Analysis: Examining, breaking down jobs

· Application: using knowledge and comprehension; solving problems

· Comprehension: Understanding, paraphrasing, and interpreting

· Knowledge: naming ,recognizing , identifying , recognizing , and reciting

I am------------------ , I promise that this compile of assignments are done all by me. I have searched for the information in different websites, and the websites which were used, are mentioned in the reference page (last page)

Signature -----------------------

Date-------------------------------

Content

Phase one:

Recent HR trends and forces--------------------------------------------------------------------Question 1

Job description ------------------------------------------------------------------------------------Question 2

Job specification ----------------------------------------------------------------------------------Question 2

Phase two

Interview-------------------------------------------------------------------------------------------Question 3

Phase three

Training course -----------------------------------------------------------------------------------Question 4

Performance appraisal----------------------------------------------------------------------------Question 5

Phase four

Pay plan---------------------------------------------------------------------------------------------Question 6

Phase One ( every phase should has its references )

· Question 1

Investigate what are the recent trends and forces affecting the Saudi Human Resource Management. Check the following

· Job relevant technical skills and educational (it must be 5 points, and every point should have its example )

Vital skills such as communication skills, critical thinking and ability to solve problem. Human resource professional in Saudi recognize the desire to address trials of working with various workforce. Organization strive to attain saudisation quota, they are training and employing entry level employees.

· Engaged employees

In Saudi Arabia many human resource manager believes that Saudi nationals move from company to another company with hope of increased wage. That clearly indicate that they are engaged with idea of financial reward rather than working.

· Government pressure to increase saudisation (this point should be talking about the saudisation in Saudi Arabia , they prefer and choosing Saudi people to work than foreign people, and replace the foreign people with Saudi people to increase saudisation and decrease unemployment )

Human resource role in Saudi Arabia is to shift the working away from administrative role and create strategic function that is based on organizational goals support through ensuring the firm has right people.

· Question 2

Individually develop a job description and a job Specification. Check the following:

The method used to collect data

Qualitative method

Quantitave method

Why have you chosen this method

· Qualitative method –provide valuable data for product design

Quantitative method-provide data about market size, demographics

The advantages and disadvantages of the selected method

( what are advantages and what are the disadvantages ? specify )

Qualitative merits-

· understand human experience in specific setting.

· Produces detailed description of applicant feeling.

Demerits

· It a times leave out background sensitivities and focus lot on know-hows

· Plan architects may give credibility to result .

Quantitavi-Merits

· It allows researcher to measure and do data analysis.

· It can be used in hypothesis testing during experiments.

Demerits

· It does not study things in a natural setting.

Large trial of inhabitants must be studied

The job description

Job title; assistant marketing manager

FLSA status; exempt

Job summary

Execute effective marketing strategies; analyze success of campaign; marketing promotional inventory materials maintance; trade shows

Essential job duties

· Create and implement top generation packages

· Scrutinize data to conclude campaign effectiveness

· Guarantee artistic marketing resources go through consistent analysis and brand guidelines are adhered to

· Create marketing presentation

· Convey marketing activity with approved budget

Unusual element

· Persistence-requires persistence during obstacle

· Integrity-honesty and being ethical is required

· Stress tolerance-criticism acceptance and dealing calmly with stress situations

Knowledge requirement

· Sales and marketing-knowledge of methods used to promote and sell services and products.

· Management and administrative-principle of management in strategic planning.

Customer and personal service-principle of providing personal and dissemination techniques and methods.

· Customer and personal service-principle of providing personal and customer service

Skill required

· Communication skills; talking to people to convey message

· Persuasion skills; to convince buyer to purchase a product

· Negotiation skills; bringing people together to reconcile differences.

· Critical thinking; reason to identify weakness and strength of a solution

Ability required

· Display capability to upsurge production and constantly improve methods while enduring price sensitive.

· Capability to lead in an atmosphere of continuous change.

· Displays high degree of common sense working with coworkers.

Education background

Bachelor’s degree in any business field; marketing, business studies.

Experience

2years of experience

Licence

Business permit from our firm

Method used

· Qualitative method –provide valuable data for product design

· Quantitative method-provide data about market size,demographics

· Advantage and a disadvantage

Qualitative merits-

· understand human experience in specific setting.

· Produces detailed description of applicant feeling.

Demerits

· It a times leave out background sensitivities and focus lot on know-hows

· Plan architects may give credibility to result .

Quantitavi-Merits

· It allowsresearcher to measure and do data analysis.

· It can be used in hypothesis testing during experiments.

Demerits

· It does not study things in a natural setting.

· Large trial of inhabitants must be studied

Trends and forces (Main trend and forces (4 points ) with its examples )

· Changing skill and requirement-know how of digital marketing.

· Technology-use of social media in marketing.

· Continuous improvement programs.

· Mass customization

Grading Criteria

Sections

0.25

Job title.

FLSA status.

http://www.flsa.com/coverage.html

Job summary

Essential job duty task statements

Job context or any unusual elements

Knowledge required to perform job.

http://en.wikipedia.org/wiki/Job_knowledge

Skills required to perform job.

http://www.investopedia.com/terms/t/technical-job-skills.asp

Abilities required to perform job.

http://www.hrbartender.com/2013/recruiting/the-difference-between-knowledge-skills-and-abilities/

Education required.

Experience required

Licensure required or certification desired to perform the job.

Method used

Advantages and disadvantages you have faced while using the collecting method.( minimum 2 of each)

X 8

Main trends and forces (3Minimum) Explanation of forces with examples ( must be different than the text book)

Explanation no more than three lines.

X 12

Following the instruction of filling up this table

Your answers must be on a bullet points format

And reference your work

Must submit each phase with the previous phases and the coming phases leave them empty

X 4

Total

9 point

Phase Two : (should has the references that you used in this phase )

· Question 3

Write interview questions that are related to the selected job in question 1.

· In bullet points write the most important job description and job specification.

· Write questions to test the needed description and specification.

· Define the type of questions that you have used , and why did you use these types

Job description and job specification : (it should has 10 points)

· Skills and competence

· Education qualification

· Qualifications

· Effective marketing strategies

(Give a weight for each previous point according to how important each point ( more weight on more important requirement to perform the job)

Test needed to test description (the interview questions should be 6 questions,

Must test the candidate on his/ her ability to fit the job by matching the questions asked to the job requirements/ specifications that you have mentioned up.

What can you bring to our company?

This questions tries to answer the type of skill the marketer can bring to the company.

What are some of tactics that never work?

This looks into seeing the marketing failures that should be avoided .

Have you ever run any marketing campaign before?

These tries to look at the applicant accomplishment before with the previous companies that she worked with.

Write Specific key answers of the above questions ( no more than two line, only key answers)

Define the type of question used .

Open ended question. This allows the interviewee to give her opnion .through this gathered opinion a lot of conclusion can be drawn.

Grading Criteria

Sections

0.25

Most important job requirements, list them on bullet points no more than 10 points

X 10

Give a weight for each previous point according to how important each point ( more weight on more important requirement to perform the job)

X 10

Interview questions (min 5)

Must test the candidate on his/ her ability to fit the job by matching the questions asked to the job requirements/ specifications that you have mentioned up.

X 10

Specific key answers of the above questions ( no more than two line, only key answers)

X10

Type of questions and why

X4

Following the instruction of filling up this table

Your answers must be on a bullet points format

And reference your work

Must submit each phase with the previous phases and the coming phases leave them empty

X 4

Total

12 point

Phase Three: (should has the references that you used in this phase only)

· Question 4

Using the same job title in question 1, propose a training program for an entry level employee or just promoted employee. Specify the best method to deliver this training program, and justify your selection. Check the following,

( There is two Name of the training program and two What do you want to enhance, it must be only one name of training program and one what do you want to enhance.)

· What do you want to enhance ; ( must be something from the job analysis. Is it from the job analysis? )

I want to enhance knowledge of the trainee so that they can handle changing marketing trends.

Name of the training program (Must be existed provide the link of the website where you have found it must suit entry level employee and must develop the employee)

CADET APS-it allows employee to complete an suitable tertiary –level course top to required grade by the agency. Most time is spent both taking academic study as well as working with related agency during study breaks.

· Question 5

Choose the best performance appraisal for your selected job in question 1, and justify your selection. Describe how you are going to implement it on the job.

Name of the training program (Must be existed provide the link of the website where you have found it must suit entry level employee and must develop the employee)

Cadet Australian public service

What do you want to enhance ( must be something from the job analysis. Is it from the job analysis? )

I want to enhance skills and knowledge.what ever the trainee learn can put it into practice during study breaks work.

Explanation of the course and elements related to the course

Using these teaching, agency has elasticity to come up with program that meet trainee needs. they can be trained in areas where there is shortage of experience and necessary skills

Couse objectives

· To ensure workforce diversity.

· Ensure there is improve in production of new employees and contribution acceleration.

· To induct new employees through effective way of training.

Best performance appraisal ( is it form the selected job in question 1- phase 1 ?)

Frequently and informally

Reasons

· It gives the manager better information and keep him with upto date information about his people activities.

· It is easier to identify difficult issues and find solution rapidly before they are too serious.

· Frequent reviews reduces the chance of ignoring thing through increasing reliability of performance data

Implementation requirement

· Definition of appraisal objectives

· Establishment of job expectation

· Appraisal design program

· Performance appraisal

· Interview performance

· Variable opportunity identification.

1.Training manager performance form ( from where did you get this sample ? please put the references )

Name:……………………

Evaluation period:……………….

Title: ………………… Date:…………………

PERFOMANCE PLANNING AND RESULT

2 Knowledge of work

i. Outstanding

ii. Average

iii. Below average

3 Communication

i. Outstanding

ii. Average

iii. Below average

4 Decision making skills

i. Outstanding

ii. Average

iii. Below average

5 Customer responsive

i. Outstanding

ii. Average

iii. Below average

Appearance

Employee …………………………………………….. Date…………

Evaluated by ……………………………………………… Date……….

Reviewed by ………………………………………………… Date………

Grading Criteria

Sections

0.25

Name of the training program

Must be existed ( provide the link of the website where you have found it) must suit entry level employee and must develop the employee.

X4

What do you want to enhance; skills, knowledge or ability?

Must be something from the job analysis.

X4

Explanation of the course and all elements related to the course.

X4

Course objectives

X4

The best performance appraisal and why?

X4

Implementation requirements

Show a sample of your performance appraisal on your chosen job

X4

Following the instruction of filling up this table

Your answers must be on a bullet points format

And reference your work

Must submit each phase with the previous phases and the coming phases leave them empty

X4

Total

7 points

Phase Four: (should has the references that you used in this phase only)

Question 6

Create a range of the market competitive pays. Conduct a research inside the Saudi market.

Pay range (from which website did you get this information? )

Job Title

Average salary

Senior marketing consultant

4000 SAR

Marketing coordinator

4300 SAR

Assistant marketing coordinator

4800 SAR

Brand marketing

3500 SAR

Grading Criteria

Section

0.25

Pay range and specification of the employee level.

X4

Following the instruction of filling up this table

Your answers must be on a bullet points format

And reference your work

Must submit all phases

X4

Total

2 points

Comment

· Late submission -2 marks on the late part

Reference List ( the references list should has all the references that you used the 4 phases )

Https ://www.sokanu.com/careers/marketing-manager/

Https ://www.glassdoor.com/Salary/Victoria-s-Secret-Stores-Marketing-Manager-Salaries-E13903 D K025,42 .htm

https://www.glassdoor.com/job-listing/end-user-marketing-manager-public-philips-lighting-JV IC3110290 kO0,33 KE34,50.htm?jl=1981064312

https://www.otec.org/Training-Solutions-Overview/Service-Excellence.aspx

http://www.slideshare.net/martinezrosie780/training-manager-performance-appraisal

Ms. Najwa Aldardeer , Spring 2016-2017, Human Resource Management