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Millicent P. Prescott

5332 Eliots Oak Road

Columbia, MD 21044

Cell: 732-979-9781

Email: [email protected]

Veteran's Preference: 10 points, over 30% disability

Highest Clearance: Secret

Citizenship: US

ANNOUNCEMENT NUMBER: NE0346-13-1605987XXXXXXXXE

POSITION TITLE: Logistics Management Specialist

SUMMARY OF QUALIFICATIONS

Seasoned manager with over 20 years of experience in both military and civilian supervisory positions. Comprehensive logistics and program management expertise. Strong leadership abilities; excellent communication skills. Solid background in utilizing federal, state and local security policies, directives and regulations

CORE COMPETENCIES

*Providing advice, assistance, and guidance on budgeting and related information

*Applying knowledge of management evaluations, local reviews and reporting polices, procedures and practices to ensure effective program operations

*Extensive knowledge of research methods and analytical techniques

*Analyze and evaluate significant trends in program participation, cost and administration

*Ability to research and interpret policy in order to provide guidance and assistance to cooperating partners

PROFESSIONAL EXPERIENCE

11/12 – 10/14; 40 hours per week; Program Specialist; $63,000 per year; Department of Homeland Security; Arlington, VA

Supervisor: Victor Parker; 571-236-9820; may contact

Severed as Executive Assistant to the Business Management Division (BMD) director, on all matters concerning the operations aspects of the respective divisions. Arranged meetings and conferences. Developed and recommended solutions to current and anticipated problems independently and established and made exceptions to new and established polices and procedures. Assisted budget staff with Fed Traveler and Coast Guard FINCEN systems; oversaw input, deletion and modification of all profiles, ensuring that appropriate cost centers were identified. Prepared special reports and briefings to alert management to positive trends as well as deficiencies and inconsistencies. Provided guidance and instruction on use and management of documents via the authorization and voucher system; served as an expert on the travel system. Served as liaison for Transportation Security Administration (TSA) headquarters administrative personnel. Assisted Director with day-to-day operations and special activities/reports. Researched polices in order to provide guidance, assistance and recommendations to higher-level managers, higher-level employees, and other stake holders. Collaborated with BMD director to outline work plans, provide technical and tactical advice, resolve problems and review operational status reports. Provided advice on unusual operational issues. Monitors other objects spending, works closely with senior budget staff to assist in forecasting expenditures, and provides technical support regarding regional financial activities. Planned, directed and participated in formal management evaluation reviews of State and local program operations. Responsible for updating Fed Traveler to reflect new and existing personnel changes, troubleshooting issues as required. Report use/misuse of government issued travel cards for Office of Global Strategies (OGS) employees assigned to Headquarters, stateside and overseas. Provided leadership in the planning, coordination and implementation of programs. Implements transportation security policies, directives and regulations. Oversaw the reconciliation and resolution of problems relating to travel payments; develop strategies and recommendations for the efficient utilization of travel funds. Prepared cost justification data and completes management reporting requirements on the status of funds. Provided direction through negotiations and technical assistance for agency initiatives to improve program operations and otherwise address priority program areas. Reviewed all incoming correspondence; coordinating all required activities; prepared consolidated reports or responses; provided assistance to tasked parties to assemble appropriate responses; ensuring any necessary follow-up actions are accomplished. Developed reports of findings and recommendations for corrective action. Purchased office supplies for employees using the government issued purchasing card. Performed budget execution and administration work involving the monitoring of obligations incurred and the actual expenditures of a budget with different sources and types of funding, such as direct annual, multi-year, and no-year appropriations; apportionments; allotments; transfer of funds flow other agencies; revenue from industrially funded operations; and refunds. Managed high volume of work by balancing competing deadlines and priorities effectively amongst a variety of diverse tasks. Managed WebTA and Fed Traveler Programs; input, delete and modify all profiles, ensuring that appropriate cost centers are identified. Actively participated in programs by taking leadership roles in key activities, educating, mentoring, consulting and collaborating. Held self and others accountable for high-quality, timely and cost-effective results. Met with agency representatives to discuss area of policy and operational non-compliance. Determined objectives, set priorities and delegated work; accepted responsibility for mistakes; complied with established control systems and rules. Provided executive leadership with authoritative and objectively-based information for making decisions on the programmatic aspects of organizational operations and management. Interpreted guidance, provide expert technical assistance and advice to TSA Headquarters to make recommendations that have the potential to significantly change travel policies, budget formulation and execution techniques.

02/07 - 11/12; 60 hours per week; Supervisor, Customer Service; $56,000 per year; US Postal Service; Bethesda, MD

Supervisor: Larry Martin; 443-641-4828; may contact

Supervised, coached and trained subordinate employees in the distribution, delivery, and collection of mail, and in customer service activities within the post office branch. Provided leadership in the planning, coordination and implementation of operations, educating, mentoring, consulting and collaborating. Set goals and established priorities. Responsible for budget activities to include monitoring and reconciling of expenditures and obligations in an automated system. Communicated information, instructions or ideas to individuals or groups sufficient to provide guidance and resolve problems. Pursued and negotiated follow-up action with agencies on audits and investigations to ensure timely and effective resolution. Collaboratively developed customized strategies to advance a personalized, proactive culture aligned with individual facility goals. Evaluated program effectiveness and adjusted strategies as needed to ensure standards were met. Oversaw and coordinated major portions of national and area budgets and programs. Provided executive leadership with authoritative and objectively-based information for making decisions on the programmatic aspects of organizational operations and management. Responded to customer complaints, inquiries and suggestions. Conducted reviews of organizations for compliance to program policies and guidelines. Recommended improvements to existing programs to enhance efficiency and or effectiveness. Provided technical advice to postal employees regarding the handling of customer complaints. Implemented programs in compliance with established safety polices and security procedures. Wrote recommendations for changes to organizational programs that bring the programs into compliance and improve effectiveness or efficiency.

06/04 - 01/07; 45 hours per week; Material Coordinator/Logistics Management Specialist; $55,000 per year; IAP World Services; Fort Meade, MD

Supervisor: Samuel Rawlinson; 443-456-9875; may contact

Developed goals and objectives that integrated organization and traffic management objectives. Collaborated with members of program offices, executive leadership, national consultants, and other field-based staff as appropriate. Performed Travel and Purchase Card duties; did complex budget planning, formulation, presentation, and execution duties. Made travel arrangements for Department of Defense (DoD) military and civilian personnel and their dependents. Served as an approving official for travel orders and vouchers: received and reviewed travel orders and pertinent Army and Joint Travel Regulations to determine travelers' entitlements and to ensure accuracy of accounting citations. Overseen operations for multiple transportations systems. Planned itineraries which included the most direct routes, least cost and greatest number of points of significance to the traveler. Provided coordination, guidance and assistance to program staff in formulating long term regional goals, polices and procedures. Collaboratively developed customized strategies to advance a personalized, proactive culture aligned with individual facility goals. Worked closely with the Program Director and Branch Chief to implement and accomplish goals and objectives. Knowledge of commonly used budgetary methods, practices, procedures, regulations, policies, and processes to formulate, justify, and execute the budget for assigned budget accounts. Actively participated in programs by taking leadership roles in key activities, providing leadership in planning, coordination and implementation. Analyzed complex transportation policies, regulations and procedures to improve the efficiency and effectiveness of Fort Meade's transportation program. Evaluated comprehensive documents submitted by agencies for appropriateness, adherence of specific program rules, and general federal financial requirements. Secured reservations and tickets from carriers, notifying them of cancellations and requesting refunds for unused tickets. Made arrangements for group travel of active duty and reserve personnel units within the US. Overseen the Bank of America billing process, ensuring that the "Prompt Payment Act" was enforced. Processed flight reservations for commercial travel using the SABRE commercial airline reservation system. Used the Global Air Transportation Execution System (GATES) to book travelers to OCONUS destinations. Utilized the Groups Operational Passenger System (GOPAX) to make arrangement for group bus charters. Coordinated flight reservations on military chartered aircraft with USAF Air Mobility Command Passenger Reservation Center (PRC). Also used the Defense Travel System (DTS).

Provided functional, tenant activities and contractor level technical direction/guidance, educating, mentoring, consulting and collaborating with providers, staff, and management. Evaluated the traffic management aspects of the DoD transportation movement program on Fort Meade. Actively participated in programs by taking leadership roles in key activities; provided leadership in planning, coordination and implementation. Prepared recommendations to higher headquarters to improve the overall inventory data systems program. Provided executive leadership with authoritative and objectively-based information for making decisions on the programmatic aspects of organizational operations and management. Conducted quality control audits using random sample techniques on a wide variety of supply functions. Routinely coordinated the scheduling and programming of assigned Installation Supply to assure repaired parts, special tools, kits and personnel were available to accomplish the mission. Carefully monitored any maintenance or supply problems by resolving and coordinating efforts with wholesale or item managers.

MILITARY EXPERIENCE

10/1990 - 10/2003; 60 hours per week; Traffic Manager; $45,000 per year; US Air Force; McGuire AFB, NJ

Supervisor: Herman Brown; 609-206-3510; may contact

Managed and directed the personal property, freight, and passenger travel operations. Provided leadership in planning, coordination, implementation and managerial oversight required to support transportation programs for movement of personal property, freight, and passengers. Supervised 10 military and 3 civilian employees assigned to the organization; collaborated with members of program offices, executive leadership, national consultants, other field-based staff as appropriate. Made presentations at meetings on various program topics. Was responsible for the accountability of a budget and assets in excess of $4M. Negotiated contracts between contractors engaged in commercial transportation industry. Collaboratively developed customized strategies to advance a personalized, proactive culture aligned with individual facility goals. Provided in-depth expert level comments and recommendations on proposed policies and regulations and other proposals. Developed, implemented and executed plans, policies, and procedures for traffic management program pertaining to the movement of personal property, passengers and freight distribution, including hazardous material, throughout the DoD. Served as Contracting Officer's Representative for services totaling $3M annually; negotiated with local carriers on rates for packing, shipping, and special accessorial services. Provided ongoing consulting services (virtually and on-site) to field leaders and staff to develop customized strategies. Wrote and produced a transportation entitlement briefing on compact disc for DoD customers. Monitored contract carriers' performance and took action to suspend or remove carriers from service that performed unsatisfactorily. Actively participated in programs by taking leadership roles in key activities. Provided leadership in the planning, coordination and implementation; was a key player in representing the Air Force on several mandated DoD re-engineering efforts by providing technical expertise for improving customer satisfaction on approximately 65,000 personal property shipments worldwide. Developed plans and reviewed instruments for special program reviews focused on selected program areas. Provided executive leadership with authoritative and objectively-based information for making decisions on the programmatic aspects of organizational operations and management. Mastered oral and written communication techniques required to articulate traffic management. Experienced in assessing organizational training needs and conducting on the job training, educating, mentoring, consulting and collaborating with a cross-section of providers and staff. Developed and ensured compliance with operational procedures on scheduling, transporting and controlling movement of materials by air, motor, rail and water. Trained staff on program requirements through formal and informal presentations. Monitored status of resources and training reports to ensure required unit personnel, material handling equipment and facilities were available to accomplish wartime missions. Facilitated base access for valid commercial carriers during increased force protection. Developed, implemented and executed plans, policies, and procedures for a traffic management program pertaining to movement of personal passengers and freight distribution, including hazardous material, throughout the DoD. Coordinated regional training efforts including schedules, agendas, and development of materials. Reviewed and advised on issues related to contractual failures. Expedited movement of 8,300 pieces of cargo; used domestic express carrier contracts to meet delivery times. Established collaborative relationships and provided ongoing consultation: maintained a daily liaison with commercial property, freight and airline carriers. Operated and maintained material handling equipment, such as forklifts, pallet and hand-trucks.

Accomplishments:

*Was a vital player in the logistical creation and implementation of redistributing inbound airlift cargo from Dover AFB, DE to McGuire AFB, NJ; resulting in savings of over $30M annually.

*Directed movement of over 14,000 priority and general cargo pieces with zero errors and on time departure from base.

AWARDS & RECOGNITION

Selected as the outstanding organizational performer of the quarter and year at least once for every military work assignment.

Meritorious Service Medal with one oak leaf cluster Air Force Commendation Medal Air Force Achievement Medal with two oak leaf clusters Air Force Outstanding Unit Award with seven oak leaf clusters Air Force Good Conduct Medal with three oak leaf clusters National Defense Service Medal Air Force Overseas Short Tour Ribbon Air Force Overseas Long Tour Ribbon United States Air Force Longevity Service Award with two oak leaf clusters NCO Professional Military Education Graduate Ribbon Air Force Training Ribbon

EDUCATION

Stratford University, Baltimore, MD; A.A.S Advanced Culinary Arts; anticipated graduation June 2017

Argosy University, Phoenix, AZ; MS in Human Resource Management; graduated August 2015

Argosy University; Phoenix, AZ; BA in Psychology; graduated Dec. 2013

MEMBERSHIPS & AFFILIATIONS

Member; National Defense Transportation Association

National Honor Society

American Culinary Federation

TECHNICAL SKILLS

SABRE commercial airline reservation system Global Air Transportation Execution System (GATES)

Groups Operational Passenger System (GOPAX)

Defense Travel System (DTS)

FedTraveler

WebTA

Microsoft Office Applications