for DR. SAMUELSON ONLY!!!!

MCHM 6330 WEEK 2 LECTURE

Chapter 3 - Today’s Concept of Organizational Management

Classic Management Functions Parenthetically - No single delineation of the management functions should be considered the absolutely correct one that leaves the other lacking. The differences

among the five or six different but overlapping lists are semantic and certainly not absolute. What is directing in one approach may be leading in another, what constitutes organizing and staffing separately in one approach may be

just organizing in another, and essentially all of the lists start with planning. But for teaching purposes we will utilize the terminology of the

subject book:  When you develop a staff schedule for the coming month you

are planning.

 When you determine that Option A rather than Option B or C is the way you will go in a particular situation, you are decision making. Decision

making follows planning, and in general it influences all of the others: it takes organizing and staffing to implement the decision, implementation

requires directing, and follow-up on any decision is controlling.  It is necessary to create a framework within which work is accomplished,

and when you do so you are organizing. That framework may involve

organizational relationships as on organization charts, job descriptions or specifications, or simply assignments of work to individuals.

 When you determine your personnel needs, recruit personnel and place them in the jobs you need to fill, you are staffing. Staffing cannot occur without planning (determining how needs will be filled).

 Directing can be said to be happening when you relate a simple instruction to an employee, and in the broader sense it is occurring in the

when you provide all-day, everyday leadership to your work group through the exercise of instructing, coaching, and counseling. Much of it involves planning and decision making, and controlling is inevitably

present.  When you check up on the progress of a project you have assigned, find it

has taken an unexpected and generally undesirable turn for reasons unknown at the start, and provide new instructions intended to get it back on track, you are controlling. Controlling may be most simply described

as follow-up and correction, and it invariably involves further consideration of the other functions, especially planning, decision making,

and directing.

Supplemental Material Understanding today's concept of organizational management is essential in evaluating the change that has already taken place. Being perceptive of where we

have come from may not provide the tools to predict future changes; however, it provides us with an emotional and intellectual internal equilibrium as we look and

plan for the future.