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2/15/2017 Quiz: Assignment #5: NUMMI

https://oregonstate.instructure.com/courses/1624130/quizzes/2372152/take 1/5

Assignment #5: NUMMI Started: Feb 15 at 2:32pm

Quiz Instruc�ons

WHAT:  Listen to the podcast and answer the questions.  I would recommend printing the questions out and having them while you listen to the show.

Podcast: http://www.thisamericanlife.org/radio­archives/episode/403  (http://www.thisamericanlife.org/radio­archives/episode/403)  (http://www.thisamericanlife.org/radio­archives/episode/403/)

WHY: NUMMI offers a great case study in operational excellence and the impact Total Quality Management (TQM) had on manufacturing. (http://www.thisamericanlife.org/radio­archives/episode/403/)   (http://www.thisamericanlife.org/radio­archives/episode/403/nummi)

 (http://www.thisamericanlife.org/radio­archives/episode/403/nummi)   (http://www.thisamericanlife.org/radio­archives/episode/403/nummi)

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Question 1

Ernie Schaefer notes GM was a "throw it over the wall" type of organization.  What does that mean?

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Question 2

Ernie Schafer from GM Van Nuys says the one thing you don't see when you walk into the NUMMI plant is what?

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2/15/2017 Quiz: Assignment #5: NUMMI

https://oregonstate.instructure.com/courses/1624130/quizzes/2372152/take 2/5

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Question 3

The program uses two nautical cliches "Turning around a battleship" and "Steering the Titanic with a canoe paddle" to illustrate how hard it was to do what? 

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Question 4

James Womack ­ coauthor of The Machine that Changed the World ­ notes one of the ironies of GM is in the moment it went bankrupt it was what?

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Question 5

The program noted in GM's sprawling, decentralized system the plant manager was king.  What did this mean for the spread of NUMMI's practices and processes?

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2/15/2017 Quiz: Assignment #5: NUMMI

https://oregonstate.instructure.com/courses/1624130/quizzes/2372152/take 3/5

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Question 6

A) What was the "cardinal rule" on the GM assembly line? B)  And why was it the cardinal rule?

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Question 7

The program notes that there was "one odd twist to the story" regarding GM and Toyota. Which was that while GM was becoming more like Toyota, Toyota was becoming fro like GM by stressing what?

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2/15/2017 Quiz: Assignment #5: NUMMI

https://oregonstate.instructure.com/courses/1624130/quizzes/2372152/take 4/5

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How long has GM been losing market share?

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Question 9

On the Toyota line any worker could stop the line by simply doing what?

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Question 10

What was the key to the Toyota Production System (TPS)?

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2/15/2017 Quiz: Assignment #5: NUMMI

https://oregonstate.instructure.com/courses/1624130/quizzes/2372152/take 5/5

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