mgmt4020 hw2 ch6

Define

What level?

Input or decision variable affecting

Where conclusion

Communication- The information transferred between managers and subordinates.

Department level- The engineering and R&D department

Social Component- Lack of connection between engineers and new manager.

The lower job satisfaction alongside high cohesiveness among the engineering and R&D department signals an issue external to the group. With the data given one can see a distinct drop in satisfaction and rise in intention to turnover between years 2012 and 2015, which coincides with the hire of the new manager. Cohesiveness has faced little changed over the same time span.

Performance-

Job Satisfaction- How happy employees are with their position at the company.

Site Level- San Jose compared to Austin

Difference between pay and benefits for those at Austin-

Across the board all departments at San Jose are dropping in job satisfaction, while those at Austin are significantly higher. Employees that are chosen to go to Austin are receiving a pay raise, moving expenses paid by KTI, and sales people have the opportunity to gain 20% premium in commission when selling attached storage units that are only sold from Austin.

Personal Development- How a company encourages employees to grow within the company.