finish the questions under the document Assessment Instrument Overview Activity(4) (1)
Assessment Instruments Inventory
Assessment Instruments Equity/Fairness
Equity Sensitivity Instrument Miles, E. W., & Wesley, Jr. K. C. (1994). The measurement of equity
sensitivity. Journal of Occupational and Organizational Psychology, 67, 133-142.
Perceptions of Fair Interpersonal Treatment Scale Donovan, M. A., Drasgow, F., & Munson, L. J. (1998). The Perceptions of
Fair Interpersonal Treatment Scale: Development and validation of a measure of interpersonal treatment in the workplace. Journal of Applied Psychology, 83, 683-692.
Conflict/Dispute Resolution
The Disputing Process Instrument Morrill, C., & Thomas, D. K. (1992). Organizational conflict management
and disputing process. The problem of social escalation. Human Communication Research 18, 400-428.
Test for Conflict Handling De Dreu, C. K. W., Evers, A., Beersma, B., Kluwer, E., & Nauta, A. (2001).
A theory-based measure of conflict management in the workplace. Journal of Organizational Behavior, 22, 645-668.
The Organizational Communication Conflict Instrument Putnam, L. L., & Wilson, C. E. (1982). Communicative strategies in
organizational conflicts: Reliability and validity of a measurement scale. Communication Yearbook, 6, 629-652.
Organizational Conflict Inventory Rahim, M. A. (1983). A measure of styles of handling interpersonal conflict.
Academy of Management Journal, 26, 368-376.
Superior/Subordinate Relationships
Leader Empowering Behavior Questionnaire Konczak, L. J., Stelly, D. J., & Trusty, M. L. (2000). Defining and
measuring empowering leader behaviors: Development of an upward feedback instrument. Educational & Psychological Measurement, 60, 301-314.
Leader Member Exchange Scale
Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Develop of leader-member exchange (LMX) theory of leadership over 25 years. Leadership Quarterly, 6, 219-247.
Leadership Impression Management Questionnaire Gardner, W. L., & Cleavenger, D. (1998). The impression management
strategies associated with transformational leadership at the world- class level. Management Communication Quarterly, 12, 3-41.
Motivating Language Scale Mayfiled, J., Mayfield, M., & Kopf, J. (1995). Motivating language:
Exploring theory with scale development. Journal of Business Communication, 32, 329-344.
The Multidimensional Leader Member Exchange Scale Liden, R. C., & Masyln, J. M. (1998). Multidimensionality of leader-
member exchange: An empirical assessment through scale development. Journal of Management, 24, 43-72.
Supervisor as Voice Manager Scale Saunders, D. M., Sheppard, B. H., Knight, V., & Roth, J. (1992). Employee
voice to supervisors. Employee Responsibilities and Rights Journal, 5, 241-259.
Upward Influence Scale Krone, K. J. (1992). A comparison of organizational, structural, and
relationship effects on subordinates’ upward influence choices. Communication Quarterly, 40, 1-15.
Upward Maintenance Scale Waldron, V. R. (1991). Achieving communication goals in superior-
subordinate relationships: The multi-functionality of upward maintenance tactics. Communication Monographs, 58, 289-306.
Social Support/Mentoring/Empowerment
Mentoring and Communication Support Scale Hill, S. E. K., Bahniuk, M. H., Dobos, J., & Rouner, D. (1989). Mentoring
and other communication support in the academic setting. Group and Organizational Studies, 14, 355-368.
Mutual Respect Audit Questionnaire Deadrick, D. L., McAffee, R. B., & Champagne, P. J. (1996). Preventing
workplace harassment: An organizational change perspective. Journal of Organizational Change Management, 9, 66-75.
Organizational Citizenship Behavior Scale Smith, C., Organ, D., & Near, J. (1983). Organizational citizenship behavior:
Its nature and antecedents. Journal of Applied Psychology, 68, 653-663.
Organizational Empowerment Scale Matthews, R. A., Diaze, M., & Cole, S. G. (2002). The Organizational
Empowerment Scale. Personnel Review, 32, 297-318.
Scale of Support for Innovation Siegel, S. M., & Kaemmerer, W. F. (1978). Measuring perceived support for
innovation in organizations. Journal of Applied Psychology, 63, 553-562.
Diversity
Workforce Diversity Questionnaire Larkey, L. K. (1996). The development and validation of the Workforce
Diversity Questionnaire. Management Communication Quarterly, 9, 296-337.
Communication Competence/Communication Style
Communication Competence Questionnaire Monge, P. R., Backman, S. G., Dillard, J. P., & Eisenberg, E. M. (1982).
Communicator competence in the workplace: Model testing and scale development. Communication Yearbook 5, 505-528.
Management Communication Style Scale McCroskey, J. C., & Richmond, V. P. (1979). Management communication
style, tolerance for disagreement, and innovativeness as predictors of employee satisfaction: A comparison of single-factor, two-factor, and multiple-factor approaches. Communication Yearbook, 3, 359-373.
General Communication Assessments
Organizational Communication Scale Roberts, K., & O’Reilly, C. (1974). Measuring organizational
communication. Journal of Applied Psychology, 59, 321-326. Communication Satisfaction Questionnaire
Downs, C. W., & Hazen, M. (1977). A factor analytic study of communication satisfaction. Journal of Business Communication, 14, 63-73.
Information Load and Sensemaking
Information Overload/Underload Index O’Reilly, C. A. (1980). Individuals and information overload in
organizations: Is more necessarily better Academy of Management Journal, 23, 684-696.
Management of Meaning Scale Fairhurst, G. T., Jordan, J. M., & Neuwirth, K. (1997). Why are we
here? Managing the meaning of an organizational mission statement. Journal of Applied Communication Research, 25, 243-263.
Job Satisfaction/Commitment/Identification
Job Diagnostic Survey Hackman, J. R., & Oldman, G. R. (1975). Development of the Job
Diagnostic Survey. Journal of Applied Psychology, 60, 159-170.
Organizational Commitment Questionnaire Mowday, T., Steers, R., & Porter, L. (1979). The measurement of
organizational commitment. Journal of Vocational Behavior, 14, 224-247.
Organizational Identification Questionnaire Cheney, G. (1983). On the various and changing meanings of organizational
membership: Field study of organizational identification. Communication Monographs, 50, 342-262.
Socialization of Newcomers
Information Seeking Tactic Scale Miller, V. D. (1996). An experimental study of newcomers’ information
seeking behaviors during organizational entry. Communication Studies, 47, 1-22.
Socialization Tactics Scale Jones, G. R. (1986). Socialization tactics, self-efficacy, and newcomers’
adjustments to organizations. Academy of Management Journal, 29, 262-279.
Organizational Culture
Organizational Culture Survey Glaser, S. R., Zamanou, S., & Hacker, K. (1987). Measuring and
interpreting organizational culture. Management Communication Quarterly, 1, 173-198.
Ethics Organizational Ethics Scale
Froelich, K. S., & Kottke, J. L. (1991). Measuring individual beliefs about organizational ethics. Educational & Psychological Measurement, 51, 377-384.
Perception of Sexual Harassment Scale Booth-Butterfield, M. (1989). Perception of harassing communication as a
function of locus of control, work force participation, and gender. Communication Quarterly, 37, 262-275.