Data Analysis - Multi-Dimensional Visualization on Power bi Dashboard

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Performance Management (BPM and Dashboards)

Wilmington University SEC.6050 Business Intelligence

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Session 3

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Session 3 Learning Objectives

Define business reporting and understand its historical evolution

Recognize the need for and the power of business reporting

Understand the importance of data/information visualization

Learn different types of visualization techniques

Appreciate the value that visual analytics brings to BI/BA

Know the capabilities and limitations of dashboards

Understand the nature of business performance management

Learn the closed-loop BPM methodology

Describe the basic elements of balanced scorecards

Wilmington University SEC.6050 Business Intelligence

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Business Reporting

Self-service BI

Ad hoc query and reporting tools

SAP Business Objects

IBM Cognos Workspace

MicroStrategy Web

Query vs Reporting

Formatting

Naming

Automatic Metric Calculation

Wilmington University SEC.6050 Business Intelligence

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Business Reporting (cont’d)

Reporting Cycle

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Business Reporting (cont’d)

Visual Data Discovery

Wilmington University SEC.6050 Business Intelligence

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Business Reporting (cont’d)

Dashboards

Intuitive – highly-visual

Intuitive – minimal training

Multi-sourced

Drill-down, drill-through

Dynamic view, automatically refreshed

Minimal coding to develop, deploy, and maintain

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Business Reporting (cont’d)

Executive-style Dashboard

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Business Reporting (cont’d)

Operation-style Dashboard

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Business Reporting (cont’d)

Scorecards

Baseline Forecast or Target

Key Performance Indicators

RAG Indications

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Other Types of Reporting

Production Reporting

Operational/Enterprise/Pixel Perfect Reporting

Reports embedded into the transactional system

Static , not ad hoc reporting

Regulatory Reporting

Mobile BI

Distinct Applications for mobile devices

OLAP

Multi-Dimensional

Fast

Interactive

Aggregation Levels

Cross-dimensional calculations

Excel

Wilmington University SEC.6050 Business Intelligence

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Visualization

SAS Visual Analytics Architecture

Big data + In memory + Massively parallel processing RAG Indications

Wilmington University SEC.6050 Business Intelligence

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Data Visualization

Line Charts

Bar Chart

Pie Chart

Scatter Plot

Bubble Chart

Histogram

Gantt Chart

PERT Chart (Network Diagrams)

Bullet

Heat Map

Highlight Table

Tree Map

Wilmington University SEC.6050 Business Intelligence

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Business Performance Management

Closed-loop BPM Cycle

Wilmington University SEC.6050 Business Intelligence

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Process Steps

Strategize

Plan

Monitor/analyze

Act/adjust

Each with its own process steps

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Balanced Scorecards

Wilmington University SEC.6050 Business Intelligence

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Balanced Scorecards

Wilmington University SEC.6050 Business Intelligence

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Measuring Success

ROI

BI User Saturation

Increased Customer Service

Increased Employee Satisfaction

Process Time Efficiencies

Reporting Consolidation

Advanced and Predictive Analytics

Wilmington University SEC.6050 Business Intelligence

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Six Sigma Performance Measurement System

“Lean Manufacturing” relationship

Six Sigma Steps:

Define

Measure

Analyze

Improve

Control

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Multi-Dimensional Visualization

Decimation of Napoleon’s Army During the 1812 Russian Campaign

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KPIs and Operational Metrics

Key performance indicator (KPI)

A KPI represents a strategic objective and metrics that measure performance against a goal

Distinguishing features of KPIs

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Strategy

Targets

Ranges

Encodings

Time frames

Benchmarks

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KPIs and Operational Metrics

Wilmington University SEC.6050 Business Intelligence

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Key performance indicator (KBI)

Outcome KPIs vs. Driver KPIs

(lagging indicators (leading indicators

e.g., revenues) e.g., sales leads)

Operational areas covered by driver KPIs

Customer performance

Service performance

Sales operations

Sales plan/forecast

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Data

Repositories

Business Functions

UOB 1.0X

UOB 2.2

UOB 2.1XUOB 3.0

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Machine

Failure

SymbolCountDescription

Exception Event

Transactional Records

PHASE 5

DEPT 4

DEPT 3

DEPT 2

DEPT 1

PHASE 4PHASE 3PHASE 2PHASE 1

DEPLOYMENT CHART

1

2

3

4

5

Information

(reporting)

Decision

Maker

Action

(decision)

Data