reading and answer the question

2. From the evidence in the case, describe the people management practices of the Merchant Bank of Canada.

3. Evaluate Chuck’s handling of:

a. his mandates from Margaret and Eldon;

b. the people problems in the group;

c. the implementation of the new strategy; and

d. team building.

4. Should Chuck stay on and lead the group? If he does, what should he do now?

5. Design an action plan for the future leader-whether or not it will be Chuck-to deal with the group’s problems.