Case Study, Fire Prevention

LETTER EXAMPLE

Columbia Southern University Fire-Rescue Department

January 1, 2015

Mrs. Mary Elizabeth Johnson

2001 Firehouse Drive

Orange Beach, Alabama 30303

Dear Mrs. Johnson:

Thank you for your letter expressing concern for the manner in which our fire apparatus responded

to an emergency call in your neighborhood. It is the goal and responsibility of the Columbia

Southern University Fire-Rescue Department to respond to any emergency in a safe manner with

due regard for the public we serve.

As first responders, Columbia Southern University Fire-Department emergency units are required

to respond in accordance with Alabama law, which states that audible and visual warning devices

be utilized when responding to emergency calls.

We regret any inconvenience that this may have caused and appreciate you bringing the matter to

our attention.

Sincerely,

Don A. Smith

Fire Chief

DAS/kp

pc: Jerry Jones, Deputy Fire Chief

David Barker, Battalion Chief