Business Communication help

20 North Dr. 479.123.456

South, AR 72801 [email protected] Jack Doe EDUCATION

EXPERIENCE

TECHNICAL

Bachelor of Science in Business Administration Anticipated May 2017 Arkansas Tech University, Russellville, Arkansas GPA 3.25

Major: Management and Marketing

Student Labor, College of Business

Arkansas Tech University, Russellville, Arkansas August 2016 to Present

 Accurately create and maintain all student files

 Assist in event planning, execution, and evaluation

 Efficiently handle and screen telephone calls, routine mail, and reallocate mail as required

 Abide by FERPA regulation

 Provide excellent customer service

 Adeptly key 60 WPM

Food Service Worker

McDonalds, Russellville, Arkansas August 2015 to August 2016

 Prepared or assisted in the preparation of a variety of foods

 Maintained and balanced cash drawer

 Operated, cleaned, and sanitized all kitchen equipment

 Followed Health Department and State regulations

Lead Server

Colton’s, Russellville, Arkansas May 2014 to August 2015

 Managed and scheduled 15 employees

 Demonstrated excellent customer service

 Utilized suggested selling to increase sales

 Thorough understanding of preparing and serving specialty food

 Maintained a high level of accurateness and attention to detail

Front-end Manager

Harps, Jonesboro, Arkansas September 2013 to May 2014

 Promoted from cashier to office clerk, frozen dairy manager, produce manager, office manager, then to front-end manager

 Managed and scheduled 50 employees

 Balanced and maintained cashier drawers and office money

 Utilized strong problem solving skills to manage a variety of situations where limited standardizations existed

 Processed daily deposits, reports, and billing

 Hired and trained all new employee

 Order inventory and maintained store inventory reports

 Filed monthly and yearly reports to main office

Proficient in Microsoft Office, Excel, Internet, Email, and in-house systems such as Argos,

Banner Self-Service, and Internet Native Banner. As well as social media networks such as

Facebook, Twitter, and LinkedIn.

Jack Doe P a g e | 2

REFERENCES

Name

Company

Title

Phone

Email