supply chain management ...

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OM

Supply Chain Design

9

COLLIER/EVANS

5

1

Explain the concept of supply chain management

Describe the key issues in designing supply chains

Define metrics used in evaluating supply chain performance

LEARNING OUTCOMES

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OM5 | CH9

2

Explain important factors and decisions in locating facilities

Describe the role of transportation, supplier evaluation, technology, and inventory in supply chain management

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OM5 | CH9

LEARNING OUTCOMES (continued)

Supply Chain

Key subsystem of a value chain that focuses on physical movement of goods and materials

Supports information through the supply, production, and distribution processes

Coordinates the flow of materials, services, and information among the elements of the supply chain to maximize customer value

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OM5 | CH9

4

Key Functions of Supply Chain

Purchasing and procurement of materials and supplies

Sales and order processing

Operations

Inventory and materials management

Transportation and distribution

Information management

Finance

Customer service

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9.1 Typical Goods-Producing Supply Chain Structure

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Exhibit

6

Supply Chain Management (SCM)

Management of all activities that facilitate the fulfillment of a customer order for manufactured goods

To achieve satisfied customers at a reasonable cost

Includes managing:

Materials within supply chain

Flows of information and money that are necessary to coordinate activities within the supply chain

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7

The Supply Chain Operations Reference (SCOR) Model

Framework for understanding the scope of SCM based on functions involved in managing a supply chain

Plan

Source

Make

Deliver

Return

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8

Designing the Supply Chain

Strategic and operational perspectives are included in supply chain design decisions

Contract manufacturer: Firm that specializes in certain types of goods-producing activities

Customized design

Manufacturing

Assembly, and packaging

Works under contract for end users

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9

Advantages of Using Contract Manufacturing

Access to advanced manufacturing technologies

Faster product time-to-market

Customization of goods in regional markets

Lower total costs resulting from economies of scale

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OM5 | CH9

10

Third-Party Logistics (3PL) Providers

Provide integrated services that might include:

Packaging

Warehousing

Inventory management

Inbound or outbound transportation

Leverage business intelligence to create efficiencies and economies of scale in the supply chain

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Efficient and Responsive Supply Chains

Efficient supply chains: Designed for efficiency and low cost

By minimizing inventory and maximizing efficiencies in process flow

Responsive supply chains: Focus on:

Flexibility and responsive service

Ability to react quickly to changing market demand and requirements

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12

Push and Pull Systems

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13

Push system

Pull system

Produces goods in advance of customer demand

Produces only what is needed at upstream stages in the supply chain in response to customer demand signals from downstream stages

Uses a forecast of sales and moves them through the supply chain to points of sale where they are stored as finished goods inventory

Push and Pull Systems

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Push-pull boundary

Point in the supply chain that separates the push system from the pull system

Postponement

Process of delaying product customization until the product is closer to the customer at the end of the supply chain

9.2 Supply Chain Push-Pull Systems and Boundaries

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Exhibit

15

Sustainable Supply Chains

Purpose - Reduce costs while helping the environment

Green sustainable supply chain: Process of using environmentally friendly inputs and transforming these inputs through change agents

Byproducts can improve or be recycled within the existing environment

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16

Manufactured Good Recovery

Developing options to recover manufactured goods that will be discarded or stable

Reuse or resell

Repair

Refurbish

Remanufacture

Cannibalize parts

Recycle goods

Incineration or landfill disposal

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OM5 | CH9

17

Manufactured Good Recovery

Reverse logistics: Managing the flow of finished goods, materials, or components that can be unusable or discarded

Through supply chain from customers toward either suppliers, distributors, or manufacturers

For the purpose of reuse, resale, or disposal

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18

9.3 Example of a Manufactured Good Recovery (Reverse Logistics) Supply Chain

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Exhibit

19

Measuring Supply Chain Performance

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20

Delivery reliability

Responsiveness

Customer-related measures

Supply chain efficiency measures

Sustainability measures

Financial measures

Location Decisions in Value Chains

Profound effect on supply chain performance and a firm’s competitive advantage

Type of facility and its location affect the supply chain structure

Service organizations operate large numbers of similar facilities

Multisite management: Process of managing geographically dispersed service-providing facilities

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21

Critical Factors in Location Decisions

Economic factors

Facility costs - Construction, utilities, insurance, taxes, depreciation, and maintenance

Operating costs - Fuel, direct labor, and administrative personnel

Transportation costs - Associated with moving goods and services from the origins to the final destinations

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22

Critical Factors in Location Decisions

Noneconomic factors

Availability of labor, transportation services and utilities

Climate, community environment, and quality of life

State and local legal and political factors

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Location Decision Process

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24

Global location

Regional location

Community location

Local site location

Center of Gravity Method

Determines the X and Y coordinates (location) for a single facility

Takes into account locations, demand, and transportation costs to arrive at the best location

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25

Center of Gravity Method

Cx= ΣXiWi/ΣWi

Cy= Σ YiWi/ΣWi

Where

Cx = x coordinate of the center of gravity

Cy = y coordinate of the center of gravity

Xi = x coordinate of location i

Yi = y coordinate of location i

Wi = Volume of goods and service moved to or from location i

Used to locate service facilities

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Managing Supply Chains

Requires numerous operational decisions

Global sourcing

Selecting transportation services

Incorporating technology

Managing inventory

Vendor managed inventory (VMI)

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Vendor-managed Inventory

Advantages

Optimize production operations

Better control on inventory and capacity

Reduce total supply chain costs

Disadvantage

Results in higher than necessary customer inventories

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28

Supply chain management is managing materials within the supply chain

Sustainable supply chains reduce costs while helping the environment

Managing supply chains requires numerous operational decisions

SUMMARY

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OM5 | CH9

Contract manufacturer

Efficient supply chains

Green sustainable supply chain

Multisite management

Postponement

Pull system

Push system

Push-pull boundary

Responsive supply chains

Reverse logistics

KEY TERMS

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OM5 | CH9

Supply chain management (SCM)

The supply chain operations reference (SCOR) Model

Vendor managed inventory (VMI)

KEY TERMS

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OM5 | CH9

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Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

OM5 | CH9