Management question (Reserved For HIFSA)

1. There are several accepted theories that explain how people decide which behavioral actions meet their needs and assess whether their choices are successful. Three process theories are goal-setting, equity, and expectancy. In a short essay, choose one process theory and argue why it is most effective in energizing and motivating workers.

2. Describe the four elements that enable employees to become empowered.

3. Imagine that you are the manager of a pizza restaurant. You cannot afford to give your employees raises, but you do want to motivate them. Would you consider using empowerment? Why, or why not? If so, how would you go about empowering them?

4. In David McClelland's acquired needs theory, what are the three acquired needs most commonly discussed and which is (are) not dependent on relationships with other people?

5. Briefly explain expectancy theory.

6. Differentiate between intrinsic and extrinsic rewards.

7. Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

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