BUSINESS PLANNING
BUSINESS PLANNING
Those who
“fail to plan”, “plan to fail”
Frankie Lim S1_Businesss Planning _ Essentials & Concepts 1
Business Planning
• Producing a Business Plan is the single most
important aspect of an organization’s
activities
• The Plan demonstrates careful consideration
of all activities: way forward, threats,
opportunities have been analysed
• A formal document is essential if finance,
equity or grants are to be secured
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Structure of planning
• Mission statement
• Vision statement
• Clarify organizational objectives
• Forecasts
• SWOT analysis
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Business Planning
• Mission Statement
What do we do?
Who are we and who do we do it for?
Where do we do what we do?
Why do we do it?
How do we do it?
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• What are our goods / service?
• What do our customers buy?
What do we do?
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Who are we?
Who do we do it for?
• We should be clear about who are we,
what are our values, our beliefs
• Whom do we serve?
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Where do we do?
What we do?
• This might refer to geography but it
might also refer to segments
• We must be clear about the areas we
wish to satisfy
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• Money?
• Benefit to others?
• To make a living?
• Thrill?
• Status?
• Self-actualisation?
Why do we do it?
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• Processes
• Quality
• Differentiation
• Matching stakeholders’ values with
“quality”
• Are our values the same as our
customers’?
How do we do it?
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Organizational Objectives
• Specific
• Measurable
• Agreed
• Realistic
• Time-bound
• Evaluate
• Review
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Setting Objectives
• Profitability / Surplus
• Market share and standing
• Productivity
• Personnel performance
• Innovation
• Social and public responsibility
• Resource utilisation
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Forecasts
• Make assumptions regarding business
conditions and trends
• State them clearly
• Are they realistic?
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SWOT Analysis
• Strengths • Weaknesses Product
Price
Place
Promotion
People
Process
Physical
Evidence
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SWOT Analysis
• Opportunities • Threats
Political
Economic
Socio-cultural
Technological
Legal
Ecological
Demographic
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Strengths Weaknesses
Opportunities SO WO
Threats ST WT
Strategic Options
Structure of Planning
• Competitive advantage
• Re-define objectives
• Strategic options
• Evaluate Strategic options
• Select Strategy
• Action plans
• Control and evaluation
• Iterate
Frankie Lim S1_Businesss Planning _ Essentials & Concepts 16
Internal Appraisal
• Product mix
• Markets
• Research and Development
• Finance
• Personnel
• Management
• Structure
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Product mix
• Product life cycle
• Portfolio of products
• Synergy
• Innovation
• Differentiation
• Patents
• Barriers to entry
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Markets
• Size and shape
• Trends
• Evidence of growth rates (or decline!)
• Market share – present and expected
• Marketing strategies (Ansoff?)
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Market
Penetration
Product
Development
Market
Development Diversification
M
A
R
K
E
T
S
Existing
New
P R O D U C T S
Existing New
Marketing strategies – Ansoff Matrix
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20
Research and Development
• What are R& D Policies?
• How much finance attributed to R & D?
• Does this fit with marketing strategies?
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Finance
• What are our current financial resources?
• Are we currently profitable?
• How will any further investment/expense affect our balance sheet structure?
• Will we need external assistance?
• If so, which type will be best?
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Personnel
• Training needs analysis to ascertain
present level of skills
• What knowledge do our people have?
(Knowledge is different from skill!)
• What values do they have?
• Do they have the right attitude?
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Management
• Skill / Knowledge, behaviour, values and attitudes
• Leadership qualities
• Resource allocation
• Entrepreneurial Vision
• Disturbance handling
• Liaising
• Controlling
• Negotiating
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Structure
• Pyramid: appropriate for slow-to-
change industries
• Flat: appropriate for fast-moving firms
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Evaluation and Control
• Establish performance targets
• Compare results with targets
• Analyse deviations
• Implement modifications
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Why Planning can Fail
• Lack of commitment
• Resistance to change
• Absence of clear objectives
• Failure to appreciate scope of plans
• Over-reliance on past experience
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Why Planning can Fail
• Poor and inflexible control techniques
• Hostile external environment
• Lack of clear delegation
• BUT GOOD PLANNING WORKS!
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Any Questions ???
Reflections
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