You are on the right rack with your quality training manual. Great structure and format. You also covered the different points for unit 1 - history of TQM and why quality is needed. One of the requirements for this task, is also to identify a specific company for which you are creating this manual. This could be a real or fictitious company. Please also identify the name of the company in your title page and the introduction paragraph.
Notes from the professor:
You are on the right rack with your quality training manual. Great structure and format. You also covered the different points for unit 1 - history of TQM and why quality is needed. One of the requirements for this task, is also to identify a specific company for which you are creating this manual. This could be a real or fictitious company. Please also identify the name of the company in your title page and the introduction paragraph.