Communication plan to improve

HI230: Quality Assurance and Statistics in Health Information

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Unit 2 Assignment: Communicating Change Programs

Unit outcomes addressed in this Assignment:

● Apply change management techniques in performance improvement ● Take part in enterprise-wide committees ● Apply quality management tools ● Interpret concepts of change management theories, techniques, and leadership

Course outcomes assessed in this Assignment: HI230-1: Propose continuous improvement concepts for compliance and benchmarking in a healthcare organization. GEL-1.1: Demonstrate college-level communication through the composition of original materials in Standard American English.

Instructions

● Read the case study for this assignment, The Case of the Belated Lab Test. ● For this Assignment you will take on the role of the assistant administrator as

described in the case study. You will create a communication plan for the team created to address the current problem the hospital is facing. Create this plan as if you were going to give it to your supervisor. It should be a formal plan that is labeled and organized in a logical way to communicate your ideas. Your plan should include the following:

○ needed members ○ measurable goals ○ timelines of communication ○ benefits of the project

● Your overall plan can be in bulleted format, and should also include an informative essay describing the plan.

● Note - Be sure to complete the Unit 2 Learning Activity to review critical elements of a communication plan prior to completing your final draft of this Assignment.

HI230: Quality Assurance and Statistics in Health Information

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Requirements: Your communication plan should:

● include a title and reference page. ● be double spaced, with 12 point Times New Roman font. ● establish and sustain a clear viewpoint and purpose. ● follow the conventions of Standard American English (correct grammar, punctuation,

and spelling). ● be well ordered, logical and unified, as well as original and insightful. ● follow APA citation style as outlined in the KU Writing Center (see resources below).

Submitting Your Work

For directions on how to submit your work and review your graded Assignments, refer to the Dropbox Guide found on the Academic Tools tab. Make sure that you save a copy of your submitted work.

Grading Criteria

Be sure to review the grading rubric for this Assignment in the Course Home.

Resources: KU Academic Support Center APA title page tutorial: http://www.screencast.com/t/SzdTts7wl9d APA How to insert a header (tutorial): http://www.screencast.com/t/SzdTts7wl9d APA Citations (tutorial) http://www.screencast.com/t/1w4ccUBc4fUJ APA References (Tutorial): http://www.screencast.com/t/cbpnapbDHcjq