Running head: INTERPERSONAL SKILLS OF A NURSE MANAGER 1
INTERPERSONAL SKILLS OF A NURSE MANAGER 5
Interpersonal skills of a nurse manager
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A nurse manager has to deal with a lot of changes that come in this field with the passage of time. They need to be transformational leaders. Their interpersonal skills need to be constant even amidst these changes so that they do not appear to be biased at any one point. It allows them to cultivate a sense of confidence and trust amongst all nurses. With their juniors knowing that with the manger it is fair they are more likely to offer their best services. This is because they have more time to concentrate in their work rather than worrying about how changes may alter their routines or even their lives. Demotivation and importance may result if the nurse manger has limitations in their interpersonal skills.
The nurse manager also needs these skills so that they can fully comprehend the capabilities of each of the nurses allowing them to recognize the effort put in by each nurse to offer the best of the services. It also makes it easier to deal with arising matters such as new duty allocations or even discipline cases should they present themselves. With such knowledge it is Interpersonal skills are necessary so that the nurse manager can identify the value each staff places on their work. It gives them an opportunity to encourage the staff to be more self-motivated in their roles and to have high esteem easier to find means of encouraging enthusiasm amongst the nurses thus creating a productive workplace. This knowledge also allows the proper work plans to be put into place which is important in this career given its sensitive nature.
Interpersonal skills are necessary and important in helping the nurse manager to identify the values each staff holds about their work. It presents an opportunity for them to encourage and urge each nurse to be self-motivated in their roles and to high esteem when executing and performing their duties. Thus a nurse manager can easily formulate motivational programs that they believe will be effective for their staff (Smith, 2011). This will empower their staff and increase workplace productivity. With positivity, enthusiasm combined with a positive outlook in a field that is changing often productivity is bound to be higher compared in a workplace where they are absent.
These skills also help in the creation of an effective and efficient communication pattern. In nursing the productivity of the workplace heavily relies on communication. Thus the nurses need to know to reach the nurse manager. Most importantly they need to have proper communication skills so that they relate well not only amongst themselves but also with the patients they attend to. Clarity is critical and as a nurse manger interpersonal skills will allow one to capably reach out to the rest of the staff. With conflict resolution going hand in hand to attain a productive workplace, interpersonal skills determine the outcome.
Interpersonal skills make the nurse manager authentic, empathetic and most importantly a good listener. Cultivating these in the culture adopted by the staff is important so that confusion and misunderstandings do not occur. This is good for the work environment as nurses will be comfortable thus they are likely to perform better. Performance will ultimately impact productivity thus occupational stress should be minimized. With proper interpersonal skills the nurse manager can capably represent the other nurses in the institution. These skills make the manager articulate the problems well and also make possible solutions. Such a nurse manager gives the rest of the nurses a satisfaction as they know their welfare will be looked after thus productivity is increased. Interpersonal skills play a primary role in determining workplace relationships which affect the self-motivation and initiative levels of staff and the realization of the institutional goals. With proper interpersonal skills the nurse manger reliably ensures that all functions are well which increases the safety of the patients. Treatment outcomes are positive; a basic measure of workplace productivity is. It is interpersonal skills that will ensure the psychology welfare, personal space, trust and safety bonds are promoted in the workplace environment to promote its productivity (Yolanda, 2014).
References
Smith, M. A. (2011). Are you a transformational leader? Nursing management, 44-50.
Yolanda Raquel Lapena, L. C.-J.-M.-S. (2014, September 10). Interpersonal relationship among hospital nurses and the use of communication skills. Retrieved from SciELO Brazil: http:www.scielo.br/scielo.php?
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