BSBMGT605

BSBMGT605 Provide leadership across the organisation

Presentation 2

Purpose of this presentation At the end of this session, you should know how to:

 build trust

 implement change

 master decision-making.

Build trust

To build trust you must have the:

 ability to do what is required of you

 integrity to do what you say you will do and behave ethically

 empathy to care about the people around you.

Ability Integrity Empathy TRUST

Implement change Change strategies:

 participative evolution

 charismatic transformation

 forced evolution

 directorial transformation.

Fine

tuning

Incremental adjustment

Modular transformation

Corporate transformation

Collaborative Consultative Directive Coercive

Change scale

Styles of change management

Quinn’s Logical Incrementalism

Sense the need

Increase understanding

Build awareness

Develop new symbols

Legitimise views

Introduce solutions

Broaden support

Deal with opposition

Build comfort

Trial concepts

Develop commitmet

Review Commit

Master decision-making  Create a good, coherent decision making culture.

 Include stakeholders in the decision making process.

 Six steps of making an effective decision:

1. Create a constructive environment.

2. Generate good alternatives.

3. Explore these alternatives.

4. Choose the best alternative.

5. Check your decision.

6. Communicate your decision and take action.

Progress check You should now be able to:

 build trust

 implement change

 make good decisions.