process improvement

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process_improvement.docx

Part 1

In Phase II of the Process Improvement Project you will be creating a project timeline to help you implement the proposed solution to the problem statement defined in Phase I. As a project leader, you will need to consider several things before you start the project. The project leader must preplan, plan, and kickoff the project.

Planning of the Project

As the project leader, write 500-750 words that address these items:

1. Identify which methodologies and strategies you will implement to meet your goals. Provide rationale for why you did not select some of the other methodologies and strategies.

1. Which business functions will be impacted by your action plan? What tactics will you use to manage implementation across business functions? What can you do to enhance collaboration/cross-functionality to ensure the success of your plan?

1. Timeline: Create a timeline to implement the proposed improvement to the problem and identify the critical path components.

1. Communication plan: Using your completed quality tools analysis and stakeholder analysis, create a communication plan for disseminating your action plan to all of the stakeholders. Which strategies do you plan to utilize and why? Your plan should demonstrate how you plan to use formal and informal communication channels to implement the plan. In addition, explain how the communication plan addresses what you are hoping to achieve with your goal.

Part 2

Create a PowerPoint presentation (7-10 slides) specifying the problem statement, stakeholders, proposed solution, timeline, and communication plan to implement the project

Part 3

In the final step for your plan, state in 250-300 words the metrics you will use to determine project implementation success. Please justify why you have selected those metrics. Include specific metrics that will be used to evaluate the success of the implementation. How long will the project team monitor project implementation?

Introduction

Stakeholder management is a critical tool in ensuring that there is success of every project within each organization that one has worked with. Through engaging people in the correct manner, one is able to succeed in their projects. This leads to a very big difference in the project which in turn leads to the success of the project. In order to broadly discuss the stakeholder management, I will discuss the quality tool analysis and the stakeholder analysis, (Grant, Alefantos, Meyer & Edgar, 2013).

The quality tool analysis

Quality control tools are defined as the items that can be used to improve and understand the process during the process improvement in the production process. There are various ways through which the processes can be improved in an organization during the process improvement event. However, in order to apply the quality analysis tool, it’s important that the problem in the question is first stated. The problem statement in this organization entails the different methods that can be used to improve the quality of production. In order to effectively improve the quality of production using the quality control analysis, I will complete a root cause analysis, (Grant, Alefantos, Meyer & Edgar, 2013).

What happened

What was done

Will this be prevented

Customers complained

Poor goods

Lack of quality goods

Yes

Unsatisfied customers

Poor services

Yes

Low production

Lack of enough facilities

NO

There were various tools that I used in order to identify and analyze the problem. This tools included the use of the consultation method to come up with the challenges affecting the business and the various methods or techniques that could be used to solve the problem, (Donders & Raats, 2012).

Stakeholder analysis

Stakeholder analysis in project management and the business administration refers to the process in which it identifies individuals or groups that are likely to either affect or be affected by the proposed action. Then it sorts them according to their impact on the action as well as the impact that the action is likely to have on them, (Donders & Raats, 2012).

Keep satisfied

Engage closely and influence actively

Monitor

(Minimum effort)

Keep informed

low

power

low interest high

In order to ensure that there is proper storage and keeping of data that concerns clients and production, it’s important that I adopt the use of hyperlink as a method of the data storage. The hyperlink is an icon, graphic, or text within a document which will link to another file.This will ensure that all the stakeholders and the other individual or groups of people that are likely to be affected in an organization are identified.

Summary of the considerations of the stakeholders

In this organization, it’s very important to ensure that there is consideration for all stakeholders and that the clients in the organization are well served. This can be achieved through ensuring that all the needs and desires of the clients in the organization are met. This is usually achieved by ensuring that there is production of goods and services which are of the highest quality. The management of the organization should consider adopting or coming up with different methods and techniques of ensuring that there is customer satisfaction