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Course Project Part 5—System Support and Maintenance

In Week 1, you discussed the system acquisition strategy. In Week 2, you discussed the system architecture. In Week 3, you created a physical data model and drafted the inheritance structure of your objects. In Week 4, you defined and scheduled programming tasks. In this, the final week, you will complete the solution you have envisioned so far. The work that will be added this week will increment the information you have produced so far, complementing it in a coherent manner.

Tasks

Using the Microsoft Word document you created in W4 Assignment 2, add 3- to 4-pages to it by completing the following tasks:

· Describe the type of system support and maintenance that you should provide, either through live help or with built-in features such as auto-updaters and self-diagnosing systems.

· Discuss a conversion strategy you would set in place for the time you decide to issue a new version of the application.

· Discuss a business contingency plan you would set in place for the time you decide to issue a new version of the application.

Support your responses with appropriate research and examples.

Cite any sources in APA format.

Submission Details

Assignment 2 Grading Criteria

Maximum Points

Identified and described the type of system support and maintenance your system will need.

60

Discussed a conversion strategy for a new version of the application.

70

Discussed the business contingency plan you for when the new version of the application will be implemented.

70

Written components.

50

Total:

250