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ob_research_methods_md.pptx

Research Designs in Organizational Behavior

Overview of Methods

Research Designs in OB

Qualitative and Quantitative

Experimental and Quasi-Experimental

Correlational Field Study

Case Study

Mixed Methods

Qualitative & Quantitative

Qualitative research

Used to investigate a new area where not much is known.

Involves interviewing people in organizations and creating detailed information through transcriptions of interviews.

Quantitative research

Collects data through organizational surveys and/or observations.

Qualitative – example 1

Dasborough, M. T. (2006). Cognitive asymmetry in employee emotional reactions to leadership behaviors. The Leadership Quarterly, 17(2), 163-178.

Interviews and Focus Groups

Critical Incident Technique

Coding and Content Analysis > numbers

Findings: Leader behaviors were sources of positive or negative emotional responses in employees; employees recalled more negative incidents than positive incidents, and they recalled them more intensely and in more detail than positive incidents.

Qualitative – example 2

Dasborough, M., Lamb, P., & Suseno, Y. (2015). Understanding emotions in higher education change management. Journal of Organizational Change Management, 28(4), 579-590.

Interpretative study using phenomenography

Interviews

Thematic analysis

Findings: Employees perceived their experiences as being promising (an opportunity to look forward to), threatening (a threat to be carefully managed) or inevitable (unavoidable). Emotional responses are collective, with male/older/more senior respondents experiencing different emotions as compared to others.

Experimental & Quasi-Experimental

Experiments

Typically in behavioral lab settings

High degree of researcher control

Random assignment to groups

Quasi-experiments

Similar to experiments but often carried out in organizations

Often the strict criteria of experimental designs cannot be met

Experiment - example

Dasborough, M., & Harvey, P. (2016). Schadenfreude: The (not so) secret joy of another’s misfortune. Journal of Business Ethics, 1-15.

Schadenfreude - pleasure felt in response to another’s misfortune.

As a socially undesirable emotion, it might be assumed that individuals would be hesitant to share their schadenfreude.

In two experimental studies involving emotional responses to unethical behaviors, we find evidence to the contrary. 

What was manipulated?

Study 1 – deservingness (3 levels)

Study 2 – deservingness (3 levels), status (2 levels)

MANIPULATION: Level of deservingness Organization: CEO Termination reasons
Low Mean = 3.24 Cricket Canada: Atul Ahuja Business approach was not consistent with the board, personal dispute
Medium Mean = 3.98 Mini Games: David Lobb Poor performance and negative comments to media about key stakeholders
High Mean = 5.11 Fiji Fisheries: Mitieli Baleivanualala Unauthorized appointments, unauthorized use of funds, failure to attend meetings, defiance of overseeing organization

Quasi-Experiment (Field)

Example: Greenberg (1990)

Question: When implementing a pay cut, do explanations given by managers reduce the likelihood of employee theft?

Conducted the experiment in three manufacturing plants. Employees received a pay cut and either no explanation, an inadequate explanation or an adequate explanation.

Employee theft (‘shrinkage’) was tracked across all three plants for 10 weeks.

Effects of Pay Cut and Explanations on Theft

Correlational Field Study

Study with two variables (predictor and outcome) related to one another

Data are gathered by having organizational members complete surveys

Data analyzed using statistical methods such as correlation/regression analysis

This is the most common research design employed

Field Study - example

Tse, H. M., Dasborough, M. T., & Ashkanasy, N. M. (2008). A multi-level analysis of team climate and interpersonal exchange relationships at work. The Leadership Quarterly, 19(2), 195-211.

Survey data obtained from a sample of 215 manager-employee dyads working in 36 teams (bank branches).

The self-report questionnaire measured individual employees' perceptions of affective climate, workplace friendship, and TMX; the manager-report questionnaire measured individual managers' perceptions of LMX for each employee within the branch

Results: High-quality LMX relationships are associated with enhanced workplace friendship between employees, especially when the affective climate is strong

Case Study

A case study is an in-depth analysis of an organization or a situation in an organization.

The goal is to describe the situation in great detail, paying particular attention to the context.

Cases can use both qualitative (interview) and quantitative data.

Lack generalizability

Cannot be used to test for causal relationships

Mixed Methods

Combines qualitative (e.g., interviews) and quantitative (e.g. surveys) in a single study.

Balances the strengths and weaknesses of the different research designs.

Activity – measures & sample

Select one of the examples.

Look for a theoretical model diagram (if there is one), and select one of the “variables” in the study.

How was this variable assessed/measured?

In the same example, identify the “sample” used. Why was that sample chosen?