MUST BE IN APA, ORIGINAL, RELEVANT TO THE CASE STUDY, AND REFERENCED

Abstract

This case study should examine why the uses of technology lead to more mistakes and what changes could have been made to resolve some of the issues. We should also examine the pros in the use of technology and examine what areas are most useful to the hospital.

Case Study Springfield General Hospital

Problem

Springfield General assumed that the use of technology was a viable solution to the handwriting problems they were having. Such as, the hand written instructions by the doctors and nurses was often times difficult to read which proved harmful to the patients.(Spector, 2013). There was confusion over prescribed medications and medication baring the same name, basic prescription errors, and lack of attention to the possibility of adverse side effects to the patient if certain medications were combined or the possibility of patient drug allergy’s.

Solution

Therefore, Springfield General implemented thought total technology was the answer to their problems but it seemed to cause more harm than good because people became dependent on the usage of warehousing and not the clinical guidelines, grouping of the patients and implementation of the system (Spector, 2013). The total reliance on technology gave the hospital a false since of security, so much, so nurses were neglecting to double checking the proper dosage of patient medications.

What was best

I think Change Implementation should have been presented with the whole staff to diagnose the problems. Although the use of technology is an important part of development and evolution, it should only be used as extra tool to human knowledge. The new technology should be upgraded to include the patents name, partial social security number, and date of birth on each patient chart form and wristband of each patient. This will decrease the possibility of confusing patient information or treatment plan, and ensures that every department is operating under the same hospital expectation. It is also important to ensure every person is properly trained and are aware of their duties.

References

Spector, B. (2013). Implementing organizational change: Theory into practice (3rd ed.). Upper Saddle River, NJ: Prentice Hall