Staffing Plan for Growing Business: Scenario 2
Naomia Curtis
BUS335
Strayer University
Prof. Robin Harvey
Staffing Plan for Growing Business
Staffing is the selection of employees to perform various duties in an organization or business. Staffing models form a direct link between the organization strategies and staffing. There are two major types of staffing, short term staffing and long-term staffing. Short-term staffing involves catering to the immediate needs of the business. For instance, in the case of the day care business, there is an urgent need for a staffing solution and short-term staff can be vital at this stage to ensure that the operations of the day care are not affected in any way.
Long-term staffing involves selection of qualified employees who will be required to work for the business as it grows. This model may be quite significant to an already established business whose growth is steady. Selection of employees utilizing these models will have to take into account the turnover rate, employees who may be retiring, and persons who could potentially be using FMLA (Wong & Aspinwall, 2004). The long-term model of staffing is most useful for this day care business since it has already established. Due to the new inquiries and the potential increase in clients, the seriousness for adding staff that will enable the business to expand over time is the top priority. Short-term staffing will bring in issues when the employees decide to leave when their term is over (Houseman, 2001). Staffing the day car with short-term workers will cause a crisis especially if the business has expanded tremendously.
Outsourcing can be very effective when used with the short-term model; the transition between the terminations of the current employees’ and recruiting for new employment can be an effective time to use outsourcing. This can be economical for business as the management will seek cheap labor at the time. However, with the long-term model of staffing, outsourcing can add additional costs to the business as the employees are already paid to perform the duties that are being outsourced (Kesting & Parm, 2010). For example, in the day care, the primary employees of the business are paid to cater for the children; outsourcing will result in additional charges to the business and therefore not economical.
Contingent workers can be quite beneficial for both the short-term and long-term in the sense that, the employees of the day care, for instance, will be called upon whenever the duties are overwhelming, and whenever the staff can handle the available duties, the contingent works are let go. This will minimize the cost incurred by the business (Houseman, 2001). Consulting firms are useful to the long-term staffing as the recommendations made will be once after a very long while. With the short-term model of staffing, consultation firms will be an additional cost to the organization.
Potential legal issues at the workplace, especially in a diverse workplace, are discrimination based on the differences, gender, race or religion. The diversity in workplaces comes with various cultural differences that can potentially bring forth division in the workplace. Termination of the contracts of the employees whose skills are not desirable will also bring about legal issues as there are legislations that govern the termination of employment of workers (Kesting & Parm, 2010).
In the long-term model, transparency can be achieved by division of duties in various departments. Each department will have a head who will then answer to the management. With this form of hierarchy, transparency will no doubt prevail as every employee will answer to someone. Also, the management can come up with both assessment methods and evaluation methods. This will enable the management to be aware of the progress and the effectiveness of the employees (Kesting & Parm, 2010).
Various tasks can be undertaken by the recruits to assert their qualification for the job. They are:
Patience and experience with kids
Prepare a task designed to enable the potential employees to show their resilience to working with children. In the day care, one will be required to engage with several numbers of children, which includes, feeding, changing, activities, and washing them whenever necessary. If the work is to perfection, then the individual's test was successful.
Teamwork
A task can be given to a team of potential employees that will require team effort; several possible employees will be given a duty in which they will be expected to divide chores and work together to complete them. The task will be to determine if the potential employees are team players. Duties that are performed as a team should be carried out successfully as a team (Kesting & Parm, 2010).
Emergency response
Since day care businesses demand cautious and quick responses, the test should incorporate the reaction of the employees during emergencies. For instance, when an accident happens in the daycare, the person taking the test should display the quick response regarding following the protocols put in place to deal with emergencies (Houseman, 2001).
These job descriptions will be reviewed after every two years as the organization grows. This is because growth comes with major challenges, the massive amount of work and therefore requires specialized teams for efficiency. Also, growth comes with diversity and diversity requires proper management and specific skills.
In the event of high employee turnover, various methods can be used to deal with the situation.
· The interview should be specific in that the employees selected should have more than just the skills and qualifications of the job, rather, they should also fit in the organization's culture. Also, experts dictate that the other best way to deal with employee turnover is by hiring the right and most qualified persons from the start (Houseman, 2001).
· Setting the best compensation is vital, one should work closely with the human resource management to ensure that the employees are well compensated
· The human resource management should consider the personal needs of the employees, which will make the employees feel connected to the organization thereby developing mutual trust and respect.
During an employee turnover, the management should consider the different abilities and skills that the employees have. Those with the required know-how and qualified skills should have priority to enrich the workforce. Any company, mine included requiring the best workforce with adequate skills and abilities would ensure that the company has the best workforce that will help in the growth and expansion of the business. The maturity of any organization is best on the productivity of the employees which is in turn determined by the skill and abilities they have alongside the motivation they have. The motivation comes from the bonuses and the incentive that the management offers to the employees.
References
Heneman III, H. G., Judge, T. A., & Kammeyer-Mueller, J. D. (2012). Staffing
organizations
(8th ed.). Middleton, WI: Mendota House / McGraw-Hill.
Houseman, S. N. (2001). Why employers use flexible staffing arrangements: Evidence from an
establishment survey. Industrial & Labor Relations Review, 55(1), 149-170.
Kesting, P., & Parm Ulhøi, J. (2010). Employee-driven innovation: extending the license to
foster innovation. Management Decision, 48(1), 65-84.
Yew Wong, K., & Aspinwall, E. (2004). Characterizing knowledge management in the small
business environment. Journal of Knowledge management, 8(3), 44-61.